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Heritage Awali Golf & Spa Resort

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Coastal Road, B9, Bel Ombre, Mauritius 61002
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Traveller (4809)
Pool & Beach (1145)
Room & Suite (576)
What is Travellers’ Choice?
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Heritage Awali Golf & Spa Resort
Updated 27/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 7 hotels in Bel Ombre
Location
Cleanliness
Service
Value
Travellers' Choice
In the heart of the unspoiled wild south of the island, Heritage Awali Golf & Spa Resort is the ideal place to experience authentic Mauritius and relax in harmony with nature either for just the two of you, or with the whole family. This 5-star All-Inclusive luxury hotel combines elegance with the magic of Africa and offers high-end accommodations and an exceptional range of facilities: 18 hole golf course overlooking the ocean, two of the most beautiful well-being centres of the Indian Ocean area with the Seven Colours Spa and the Umuzi Fitness Centre, a unique concept in kids' clubs and privileged access to a colonial manor house and a nature reserve. A variety of unique delights to leave you with unforgettable holidays in Mauritius. RESORTS HIGHLIGHTS • Best All Inclusive 5* hotel in Mauritius, including French Champagne and premium imported alcoholic brands • Access to our 18 hole championship golf course, Heritage Golf Club • Spacious and comfortable rooms offering luxuriant tropical garden or sea views • Great for families - Complimentary Baby corner (for toddlers under 3 years of age), Kids and Teens Club • 1 complimentary spa treatment at the Seven Colours Spa per stay for both adults and kids • Neighbouring nature reserve • A plethora of nautical and land based activities • Access to 5 restaurants including the famous Heritage C Beach Club • 3 swimming pools including an adults only pool • Access to the only Footgolf course on the island • Disabled friendly resort • Privileged access to some of the facilities of Heritage Bel Ombre • Heated pool during our tropical Winter season • 1 Villa & 5 Beach Front Suites • Certified ''Green Key'' hotel
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Badminton
Bicycle rental
Bicycles available
Boating
Diving
Golf course
Snorkelling
Tennis court
Water sport equipment rentals
Windsurfing
Aerobics
Bicycle tours
Billiards
Darts
Entertainment staff
Evening entertainment
Fishing
Table tennis
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, French, Dutch, Italian
5413Reviews638Q+A100Room tips
Traveller rating
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Most Recent
IrishSouthAfrican wrote a review 27 Jun
Greater Johannesburg, South Africa58 contributions41 helpful votes
The hotel is located in a quiet part of the island, with not much traffic, and is a good hotel for families with children. What we liked: Kid's club is well equipped, the ladies at the club are friendly and kids actually wanted to go back. The staff at the seafood restaurant were friendly. Dinner at the Le Chateau restaurant was great. The cleaning lady, who was looking after our room- Nidhi Bholah was outstanding, ever so friendly, and kind. She went above and beyond her duties. Te Seafood restaurant was good, staff members were friendly and forthcoming. What we did not like: The staff at the Savahan restaurant and at the Italian restaurant were abrupt and not friendly and lacked the knowledge and care. Tips for the restaurant staff were not paid to the staff members but rather kept by the hotel (or so we were told). The wifi is intermittent, with the signal dropping often. Hot water is not always available, especially at about 6pm
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Date of stay: June 2022
Cleanliness
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Sleep Quality
Room Tip: rooms with a Seaview
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 2 days ago
Dear Member of TripAdvisor, Please enable us to thank you for your recent visit at Heritage Awali Golf & Spa Resort. We acknowledge good receipt of your review and kindly rest assured that we take all your comments with great consideration. We shall be grateful if you could please contact us on the following email : admin@heritageawali.mu or on 5 258 85 67. Looking forward to hearing from you soon. Yours Truly, Clifford Pierre-Louis General Manager Yours Truly, Clifford Pierre-Louis General Manager
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Roman M wrote a review 27 Jun
1 contribution
Ehis hotel is strange place. Beautiful amenities, superb food and contradicitons. You are not able to call restaurant, or spa to make reservation, You must go personally and only during working hours. Guest relation staff not fully competent. They do not give vital information. Weird system to eat lunch. Only one restaurant available and You have to make reservation. Friendly staff does not compensate negative impressions. Surely not 5 star service
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Date of stay: June 2022
Value
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 2 days ago
Dear Member of TripAdvisor, We thank you for your visit at Heritage Awali Golf & Spa Resort and we take to heart all your comments. May I ask you to please contact us on the following email: admin@heritageawali.mu or on 5 258 85 67 We look forward to hear from you in the very near future. Yours Faithfully, Clifford Pierre-Louis General Manager
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Shiv wrote a review 22 Jun
1 contribution1 helpful vote
We had a truly memorable stay at the Heritage Awali. The staff were exceptional and I was impressed with the attention to detail. Special mentions to Pari at the Front desk who was very helpful and welcoming. Davisen and Keshav for the fabulous drinks at Zenzi Bar. Nitisha, Jordy and Chef Aartee for the outstanding service at Savanna restaurant and Chef Harjit Singh at Zafarani restaurant for making us the most delicious and authentic Indian dishes. Vishal the housekeeping Manager for ensuring we had everything we needed during our stay. Tip: * Book restaurants as soon as you arrive * Bring a cardigan as it can get rather windy in the evening during the winter season * Worth giving the Quad Biking at the resort a try if you like a bit of adventure * Make use of the spa as it is fab
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Member of TripAdvisor, We would like to convey to you our heartfelt appreciation for your wonderful sharing of Heritage Awali Golf and Spa Resort. My team joins me to thank you for your visit and we would like to share with you how grateful we are for all your recommendations. Having a happy customer is for us the greatest reward. We all look forward to welcoming you in the very near future in Bel Ombre to enjoy other fascinating aspects of the Domaine of 2500 hectares offering land, sea, nature and culture activities. Sending you our best sunny regards and wishing you all the very best in all dimensions of life. Yours Truly, Clifford Pierre-Louis General Manager
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Emmie wrote a review 22 Jun
Kuils River, South Africa1 contribution
+1
We had a wonderful time at Heritage Awali. We were spoilt to an exclusive lunch and dining experience at AmaFrooty (thanks Stephane) and Infinity Blue (thanks Rohit and Shyama), respectively. Although, every meal we had during our stay was five star quality. We watched the most amazing sunsets at Infinity Blue almost every day. Thanks to Anish for the Flaming Lamborghini, Rohit for the excellent wine, Davison for the Aperol Spritzers and Vanessa for the Piña Colada. Mr Olivier also provided excellent service at the beach and pool. Our room was also very clean and comfy, even though we did not spend a lot of time there. Both the food and entertainment were five star quality. Thanks again, Heritage Awali, for a memorable Mauritius holiday.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Member of TripAdvisor, We are very glad to read that you had a wonderful time at Heritage Awali Golf & Spa Resort. Enable us to thank you for your recent visit and for giving us the opportunity to share with you our passion which is Hospitality. Thank you for all your appreciation of our Culinary experience and for your excellent rating on TripAdvisor. The whole Team of Heritage Awali joins me to send you our best wishes from the Domaine de Bel Ombre. Yours Truly, Clifford Pierre-Louis General Manager
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Helen wrote a review 22 Jun
Riviersonderend, South Africa2 contributions
+1
We had a marvelous experience during our stay at Heritage Awali. Savannah, Amafrooty, Kuzini and Infinity Blue have very good service and delicious, carefully made dishes! We met two of the chefs and they are truely talented. We had a special lunch at Amafrooty with dishes specially made for us with the best seat and view of the ocean. Thank you Heritage Awali for an extraordinary Mauritius experience.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Esteemed Member of TripAdvisor, My Team and I would like to thank you for your excellent rating and sharing of your recent stay at Heritage Awali Golf & Spa Resort. We seize this opportunity to express our gratitude to you for your visit. We are happy to read that you had a marvelous experience with us and that you enjoyed our culinary experience. Rest assured that your review will be shared with all our Team Members. The Heritage Awali Family joins me to send you our best wishes from the Domaine de Bel Ombre. Yours Faithfully, Clifford Pierre-Louis General Manager
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David1414 wrote a review 22 Jun
London, United Kingdom57 contributions54 helpful votes
Travelled here in June 2022 which is a bit of risk because the weather is not always great but we only had one day of rain so pretty good. I suspect the advantage of going at that time is that the hotels and restaurants are quiet so we were able to eat pretty much wherever we wanted. Our room was a garden facing one but the hotel is designed so that you can often still see the sea which is nice. The room was large with a good terrace and the bathroom had a good bath with separate shower cubicle and a walk-in wardrobe. There are a number of restaurants to choose from and our favourite was Infinity Blue down on the beach. The food was great and the location is something else. It seems strange having to book where you want to eat in advance but it does at least mean you have a plan and they were flexible as we changed a few reservations. This may not be so easy in peak season but we had no problems at all. Evening entertainment was provided and most of it was pretty good with small bands playing well known hits. The staff were all friendly and it would be unfair to single out anyone. We tipped as we left and it would have been good to have been given a guide as to appropriate amounts. Just one comment to make, the hotel asks male guests to wear a collared shirt to dinner and to wear closed shoes, not a huge inconvenience and in this type of hotel I would have thought pretty standard? That dress code was regularly flouted and not enforced at all so I can see no point in having the rule.
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Date of stay: June 2022
Location
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Valued Member of TripAdvisor, On behalf of the Heritage Awali Golf & Spa Resort Family and on my personal name, I would like to convey to you our heartfelt appreciation for your beautiful sharing of your recent stay on this forum. We are glad and proud to read that you enjoyed every aspects of your holidays and let us share with you that a happy Customer is for us a Blessing. We are thankful to you for recommending our resort and we are delighted that you are among our Ambassadors. Thank you for your all your appreciation of our culinary offer and I would like to seize this opportunity to share with our potential guests that we are among the only hotel in the Indian Ocean offering such a wide choice of restaurants as part of the All Inclusive package with great brand of beverages. We shall share your wonderful review with all our Team Members as your satisfaction means a lot to us and has a great motivation power. Rest assured that your observation on dress code has been taken to heart as we strongly believe in continuous improvement to meet Excellence. Sending you our best regards from the Domaine de Bel Ombre and we look forward to welcoming you for other amazing moment of joy and happiness. Yours Sincerely, Clifford Pierre-Louis General Manager
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Willie wrote a review 20 Jun
Riviersonderend, South Africa2 contributions2 helpful votes
Had a great time with friends and family at Heritage Awali. Weather was awesome even in Winter. Staff at amafrooty restaurant is very friendly and the food is delicious. Truly a gourmet experience. Would recommend it to anyone looking for a 5 star getaway.
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Member of TripAdvisor, We would like to thank you for your wonderful sharing of Heritage Awali Golf & Spa Resort. We are very happy to read that you had a great time with your friends and family. Enable us to thank you for your visit and to express our gratitude for giving us the opportunity of being at your service. Thank you once again for being our Ambassador and for recommending our hotel to your loved ones. We look forward to welcoming you soon in the very near future for other memorable moments in the Domaine de Bel Ombre. Yours Truly, Clifford Pierre-Louis General Manager
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Stacy wrote a review 18 Jun
8 contributions
We had an excellent experience at Heritage Awali. The service is brilliant, food is out of this world, drinks were divine and all staff were so kind, friendly and helpful. A special thanks to the Avinash, Anish and Leticiana at Infinity Blue for going over and beyond in making our son feel so at home! We will definitely be back!
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Date of stay: June 2022Trip type: Travelled with family
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Member of TripAdvisor, On behalf of the Heritage Awali Golf and Spa Resort team and on my personal name I would like to thank you for taking the time to share with us your experience on this forum. We are glad to read that you had an excellent experience with us enjoying our offer which has been designed to give you insights of the Domaine de Bel Ombre. Avinash, Anish and Laeticiana join me to send you our best sunny regards and we look forward to welcoming you back in the very near future for other memorable moments. Yours Truly, Clifford Pierre-Louis General Manager
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Kirsty M wrote a review 16 Jun
Galashiels, United Kingdom15 contributions25 helpful votes
This was our second trip to Heritage Awali, our first trip in 2018 was so good we knew we wanted to return to have our wedding! Yet again we were really impressed with the service from the very friendly staff, they were really good at checking in with us to see that our wedding plans were going smoothly, and to check we had everything we needed. Our wedding co-ordinator Heena (from Le Telfair) was brilliant from the moment we arrived and was always on hand to answer any questions we had, and sort all of the legal requirements for the ceremony. She also helped plan all of the "extras" that came with our wedding package, and helped us alter times etc if needed. Even after the wedding she gave up her time to answer questions, thank you so much for all your time and help Heena! Our wedding ceremony was just as we had hoped (and the weather even held out for our outdoor ceremony, meal and afterparty!) The staff serving us at Gin'ja restaurant were absolutely amazing, we were never without a drink in our hand, they helped us set up our music system and stayed well after closing time to ensure we had had a great party. Thank you so much to every one of you! The rooms at Awali were just as perfect as we remembered, and our wonderful housekeeper kept it pristine throughout our stay. We had a lovely upper room and could see the beach and the coconut hut from our balcony. We managed to get to the spa twice for a massage and would highly recommend going if you can, the staff there are amazing and so professional. We used the heated pool and sauna etc during our stay, you do need to book a slot but this never seemed to be a problem. Since our last visit the coconut shack has gone "tea-total", where before we could enjoy a cocktail here, now they only offer fresh coconuts or coconut slush. This isn't a deal breaker but we had been looking forward to a cocktail on the swings overlooking the sea like we had the first time we visited. When we visited Awali last (Oct 2018) it seemed very much a "honey-mooners hotel" which is partly why we came back, as it seemed mostly adults only. We did notice that there were A LOT of young children this time round, there is a kid's club, so perhaps not a complete surprise, but take this into consideration if you are looking for a quiet, adults only holiday. Lastly, overall we found the food great (especially Infinity Blue, the seafood restaurant). The food (and service) was sometimes a little slow in the Savanna buffet restaurant (we only noticed this during the a la carte lunch service). One evening the food was actually not ready when Savanna opened and there was not much choice when it did, but this was a one-off. I would recommend booking into Kusini (italian) and Safrani (Indian) as soon as you arrive as the food is great and they book up really fast. Overall it is the great staff and beautiful location that made us want to return to Awali, and we thoroughly enjoyed our holiday!
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Date of stay: June 2022
Value
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Esteemed Member of TripAdvisor, I would like to first of all convey to you all our gratitude for allocating some of your precious time to share your recent experience of Heritage Awali Golf & Spa Resort. We profoundly appreciate all your comments and take all of them to heart as we value all customers observations. We are delighted to read that our service and culinary experience were excellent. Thank you once again for all your recommendations and for giving us the privilege of being at your service to share with you our passion for the hospitality industry. We would like to seize this opportunity to share with our potential customers that we are the best family hotel in Mauritius and have dedicated some specific areas for adult only like one of our swimming pools which is adult only and our Indian restaurant. Please note that as the Italian and Indian restaurants have a limited seating capacity we highly recommend our guests to prebook their restaurant to ensure that they have the opportunity to enjoy to the maximum our culinary offer. The Heritage Awali Family joins me to send you our best sunny regards. We sincerely hope and look forward to welcoming you soon for your 3rd stay in Bel Ombre in the very near future for other memorable experiences. Yours Sincerely, Clifford Pierre-Louis General Manager
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Cookie wrote a review 16 Jun
Aberdeen, United Kingdom1 contribution
+1
Everything about Heritage Awali was first class. The rooms were spotless.- they were cleaned daily, towels changed and the mini bar topped up. Everyone made us feel so welcome during our stay and the food was great...plenty choice and the presentation of the desserts was amazing...hats off to the catering team. The complimentary back massage was very relaxing and my back certainly felt better afterwards. The Infinity Blue bar is the perfect place to enjoy a cocktail and watch the sun setting. The guys there made us feel very welcome. Just a little piece of Paradise.
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Date of stay: May 2022Trip type: Travelled as a couple
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Response from Clifford Pierre-Louis, General Manager at Heritage Awali Golf & Spa Resort
Responded 1 week ago
Dear Valued Member of TripAdvisor, We would like to thank you from the bottom of our heart for your wonderful sharing and excellent rating of Heritage Awali Golf & Spa Resort. We thank you for your visit and we seize this opportunity to thank you for giving us the privilege of being at your service and share our passion. The whole team of Heritage Awali joins me to wish you all the best in all dimensions of life and we eagerly look forward to welcoming you soon in Bel Ombre for other amazing experiences in Paradise. Yours Sincerely, Clifford Pierre-Louis General Manager
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PRICE RANGE
$301 - $476 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage awali golf hotel bel ombre, heritage awali golf and spa resort, heritage hotel bel ombre, heritage resort bel ombre, heritage mauritius, heritage golf spa mauritius
LOCATION
MauritiusSavanne DistrictBel Ombre
NUMBER OF ROOMS
158
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Frequently Asked Questions about Heritage Awali Golf & Spa Resort
Which popular attractions are close to Heritage Awali Golf & Spa Resort?
Nearby attractions include Bel Ombre Nature Reserve (0.1 km) and World of Seashells (0.6 km).
What are some of the property amenities at Heritage Awali Golf & Spa Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Heritage Awali Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Heritage Awali Golf & Spa Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Heritage Awali Golf & Spa Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Heritage Awali Golf & Spa Resort?
Conveniently located restaurants include The Plantation Club, Gin'ja, and Le Château De Bel Ombre.
Are there opportunities to exercise at Heritage Awali Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Heritage Awali Golf & Spa Resort have an airport shuttle?
Yes, Heritage Awali Golf & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Heritage Awali Golf & Spa Resort have airport transportation?
Yes, Heritage Awali Golf & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Heritage Awali Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Heritage Awali Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.