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Fairmont Mount Kenya Safari Club

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775 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Mount Kenya Safari Club
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Showing 751: English reviews
London, United Kingdom
Reviewed 5 April 2016

We enjoyed our stay immensely here. The views of Mount Kenya are spellbinding, the gardens are exquisitely maintained and the clubhouse very luxurious. We received a very warm welcome on arrival and this atmosphere continued throughout our stay. Our room with its perfect view of Mount Kenya was very comfortable and well appointed. There was a sign that could be...

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Helpful?
Thank heb999
Mercy2015, Executive Assistant to General manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Fairmont Mount Kenya Safari Club. We are thrilled to hear that you enjoyed your time with us. Guest feedback is so important to our operation and it is always gratifying to know that we have exceeded the expectations of our valued guests. Your kind comments...

Ann Arbor, Michigan
Reviewed 30 March 2016

place is very beautiful - the landscaping is amazing. we went for a day and had amazing lunch and even got to use the maze with our toddler. I would definitely try this again and stay longer. staff in the bar area very friendly.

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Helpful?
Thank jnjeru
Mercy2015, Executive Asssistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for your compliments on our property, service and especially the warmness in our staff, in special mention service staff in the main bar. I know the team will be delighted to hear your kind words and will be highly engaged to continue being memory makers. Kind Regards, Nils Axing General Manager

Jeddah, Saudi Arabia
Reviewed 27 March 2016

Absolutely mind blowing place. Our 4th visit to this place and it was like going there all over again. Beautiful rooms, mind blowing view and the best food I have eaten in Kenya. There are so many activities to do at this place including the animal orphanage, horse riding, bush breakfast inside the Mt. Kenya national park, cycling and the...

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Helpful?
Thank Shahzad K
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We would like to thank you most sincerely for taking the time to share your feedback on Trip Advisor following your stay at the Fairmont Mt. Kenya Safari Club. We appreciate your kind words and positive compliments. We most certainly look forward to welcoming you back to our hotel. Kind Regards, Nils Axing, General Manager

Tehran, Iran
Reviewed 26 March 2016 via mobile

The best place to relax in kenya . Kenya means the place where the god rests. Also you can enjoy The safari park , animals ,...... . Some rooms in the jungle and some beside the river . Monkeys on the trees and beautiful birds flying around . The equator passes from inside the bar of this hotel.

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Helpful?
Thank peiman_74
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your amazing review of the Fairmont Mount Kenya Safari Club! We really do appreciate your feedback, and we are so happy to hear that you truly enjoyed your stay with us and your visit turned into a marvelous experience. We look forward to welcoming you back. Best Regards, Nils Axing, General Manager

Raleigh, North Carolina
Reviewed 24 March 2016

With the resort sprawling across the foot of Mount Kenya, it provides for world class views of Mount Kenya and all the beauty of the surrounding area. The clubhouse is truly stunning and has a very relaxing serene feel. The staff is very professional and polite. The accommodations are private and relaxing. I would highly recommend the Fairmont Mount Kenya!

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Thank kocha350
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for choosing the Fairmont Mount Kenya Safari Club during your safari in Kenya. Thank you for your lovely comments on our product, staff and services on offer. Your kind comments are highly valued and will eagerly be passed on to our team. We look forward to welcoming you back in the near future. Kind Regards, Nils...

Reviewed 23 March 2016

The rooms are big and spacious. The Ground is very beautiful overlooking Mt Kenya. Employees are very courteous and friendly. meals are Ok but would be better by adding more variety. It is a place worth going back.

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Helpful?
Thank Kenneth K
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We are glad that you had a memorable experience during your stay with us. We thank you for the great feedback which we shall definitely share with our colleagues who exceeded your expectations. We welcome you back to our hotel and will be sure to “Turn Moments into Memories” again! Kind Regards, Nils Axing, General Manager

Nairobi, Kenya
Reviewed 21 March 2016

The club, rooms and grounds are beautiful and this is a great stop-over on the way to and/or from trips into the many parks and conservancies in the area. The animal orphanage is also definitely worth a visit. However, as others have said there is room for improvement; service is not fantastic (afternoon tea was 45 mins late and the...

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Helpful?
Thank harriet h
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your review of the Fairmont Mount Kenya Safari Club. We really do appreciate your feedback. Thank you also for your comments regarding the shortfalls on your stay. I and my team have discussed these issues into details to ensure we are offering services as per our standard as well as meeting our guest...

Nairobi, Kenya
Reviewed 15 March 2016

We got a suite, big rooms, very clean and has all the necessity. All room overlook Mt.Kenya, the best view to wake up to. The employees have very good services and courteous and superb meals. definitely going back.

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1Thank Sarah M
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to review your experience at the Fairmont Mount Kenya Safari Club. We appreciate your kind words and positive compliments. We all look forward to welcoming you back to the Fairmont Mount Kenya Safari Club - thank you for allowing us to turn your moments into memories. Kind Regards, Nils Axing General Manager

Fredrikstad, Norway
Reviewed 9 March 2016 via mobile

There is not much to complain about at this wonderful hotel, but some small improvements can be done. The food was really good, but the waiters could have been a little bit less eager to clean the table. They could have waited to remove the plates until everybody at the table had finished their meal. My sister is a slow...

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Helpful?
1Thank Anne-Berit
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your review of the Fairmont Mount Kenya Safari Club. Thank you also for your comments regarding the shortfalls on your stay. I and my team have discussed these issues into details to ensure we are offering services as per our standard as well as meeting our guest expectations in the future. Thank you...

Nairobi
Reviewed 7 March 2016

My wife and I had long considered the hotel as one of our dream destinations. These dreams were shattered by poor service, old guest room furniture, tattered dining chairs, demotivated staff and poor food variety, especially lunch and dinner.

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4Thank jamesmC9559IF
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for choosing the Fairmont Mount Kenya Safari Club. Thank you also for your feedback regarding your stay. I have discussed the shortfalls on your stay with our Rooms Division Manager and we have recapped our housekeeping service standards as well as our guest expectation. Thank you for bringing these issues to my attention and my most...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
With magnificent views of majestic Mount Kenya, the Fairmont Safari Club's 120 luxuriously appointed guest rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. ... more   less 

Additional Information about Fairmont Mount Kenya Safari Club

Address: PO Box 35-10400, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Region: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Price Range: ₹ 11,235 - ₹ 27,276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mount Kenya Safari Club 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya
Fairmont Mount Kenya Safari Club Nanyuki Town
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mount Kenya Safari Club staff and other travellers.
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Canberra, Australia
1 month ago
Reno, Nevada
over a year ago
Nakuru, Kenya
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Questions? Get answers from Fairmont Mount Kenya Safari Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms are quite a long way from the main building.”
 of 5 bubbles PaulGJenkins, 29 Nov 2016 | Read review
“Carry warm clothes”
 of 5 bubbles T2102LVmichaelm, 23 Nov 2016 | Read review
“upgrade to a suite close to the main facility. book a private dinner in the rose garden”
  • sunrise from our room
 of 5 bubbles martinray2016, 21 Nov 2016 | Read review
“Rooms facing Mount Kenya offer immpressive views...especially in the early morning before the clouds set in.”
 of 5 bubbles NancyC08, 20 Nov 2016 | Read review
“Get a riverside villa - it's worth it!”
 of 5 bubbles rsammut, 26 Oct 2016 | Read review
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