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Fairmont Mount Kenya Safari Club

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Fairmont Mount Kenya Safari Club
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803 Reviews from our TripAdvisor Community

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Showing 778: English reviews
Nairobi, Kenya
Reviewed today NEW

This somewhat anachronistic safari club from colonial times (which explains that they feature stuffed animals as decoration illegal in more recent properties) gives you a feeling of the old world, but fortunately it is no longer off limits to Kenyans themselves. Good mixture of guests enjoying the luxury, the views and the many acticities which make the Club a nice...

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Thank Uwe W
Singapore, Singapore
Reviewed yesterday NEW

This was one of the best hotel experiences I have ever had! Not only were the views breathtaking, the service was just top notch. My husband and I had a marvelous time. This is one of those hotel experiences where you will be truly sad to check out.

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Thank Michelle P
Reviewed 2 days ago NEW

i hated my room. 1st i didnt have an electronic key card therefore i had to share my key with my room mate. The telephones in my room were not working so i couldn't call for assistance. the staff who were driving the caddies were rude. i overall didn't like it

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Thank jim n
Reviewed 1 week ago via mobile

Absolutely heaven on earth! However if you are intending to travel by road..please be certain of the ways through..as we were stuck for almost 12hours driving from Nairobi to the said destination using Google maps which was not properly updated, hence the delay resulting to frustration. Despite of arriving to the hotel at almost midnight..I'm glad they considered to serve...

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Thank Viky N Neelam G
Dallas, Texas
Reviewed 1 week ago

The view is to die for, the cottages were just beautiful, great workmanship in the building, loved the huge fireplace. The food and service was ok but not up to par with their high class reputation, sorry to say. Loved the hot water bottles, were very necessary. Bring a warm jacket.

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Thank ahappyspark
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for your review of the Fairmont Mount Kenya Safari Club. Thank you for your feedback on our food, we have recapped on our culinary standards as well as our guest expectations. Thank you for bringing these issues to our attention and our most sincere apologies for the lack of attention to detail on this occasion.Your comments...

nimokui
Reviewed 1 week ago

Booked 32 rooms over the Christmas holidays for my sisters wedding. Property is very well maintenance, service is great, food was excellent and there was plenty to do for everyone including the kids. Only problem, I have is the day after the wedding all the beautiful flowers we had put for were placed in different areas of the hotel. No...

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Thank nimokui
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your amazing review! We really do appreciate your feedback, and we are so happy to hear that you and your family enjoyed your stay with us. It is always wonderful to hear from our guests that the best part of everything was the service and our team - we pride ourselves on offering...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

I stayed with my husband and 2 children (6 and 9 yrs) in a "William Holden Cottage" at this hotel. It is luxurious and very cozy with open fire place and warmly decorated. There is a large outside sitting area with private garden and access to the enormous garden-property of the hotel.The service is super by all means, for example...

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3Thank ninaalayoubi
nairobi
Reviewed 1 week ago via mobile

A favourite place for some R & R, with the rolling hills, scenic mt kenya and sprawling lawns. The room was clean, smiling staff, good food, all in all a good experience. The addition of a KIDS CLUB is a welcome addition and Joshua who runs it, has such good rapport with the kids. We'll go back again.

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Thank mamatotoNairobi
Mercy2015, Executive assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for your review of the Fairmont Mount Kenya Safari Club. Thank you for your compliments on our facilities, food, staff, good experience and new kids club. Your comments are highly valued and will surely be shared with our team. We look forward to welcoming you back very soon. Kind Regards, Nils Axing General Manager

Reviewed 2 weeks ago

We stayed at the hotel for 2 nights including new years eve with my 2 year old daughter. The activities that have been set up are simply amazing. From the swimming pool, horse riding, maze, animal orphanage, giant board games (bao, njenga, chess and solitaire) segway rides to their amazing children's play area. There is so much to do, 2...

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Thank Arti A
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We are delighted to hear that you enjoyed your stay with us and thank you very much for taking the time to share your valued feedback with regards to your stay. Guest feedback is so important to our operation and it is always gratifying to know that we have exceeded the expectations of our valued guests. Your kind...

Mumbai
Reviewed 2 weeks ago via mobile

This is a wonderful resort which can truly live upto my expectations from a fairmont resort. The only thing is that the front desk and customer service department is extremely poor. We stayed here to celebrate our anniversary. Upon reaching the hotel we opted for a paid upgrade to one of the finest suites in the hotel. The room was...

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4Thank Hamzapatel
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your review of the Fairmont Mount Kenya Safari Club. We really do appreciate your feedback. Thank you also for your comments in regard to our Front Desk shortfalls on your stay. We have discussed with our Leadership Team and we have recapped our Front Desk service standards as well as our guest expectations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
With magnificent views of majestic Mount Kenya, the Fairmont Safari Club's 120 luxuriously appointed guest rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. ... more   less 

Additional Information about Fairmont Mount Kenya Safari Club

Address: | Mount Kenya, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Region: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Price Range: ₹ 12,663 - ₹ 26,484 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mount Kenya Safari Club 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya
Fairmont Mount Kenya Safari Club Nanyuki Town
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mount Kenya Safari Club staff and other travellers.
7 questions
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Canberra, Australia
2 months ago
Reno, Nevada
over a year ago
Nakuru, Kenya
over a year ago

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Questions? Get answers from Fairmont Mount Kenya Safari Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the main building have better views and are warmer due to sun exposure. The cottages allow families/friends to share.”
 of 5 bubbles 529uwew, 20 Jan 2017 | Read review
“All the rooms are great! We loved the view of Mount Kenya from our bedroom window.”
 of 5 bubbles michellepH4825TS, 19 Jan 2017 | Read review
“get the cottages if you can, soo nice! great view, nice little garden in front.”
 of 5 bubbles ahappyspark, 8 Jan 2017 | Read review
“The "William Holden Cottage" was perfect for a family with a very nice garden viewing on Mont Kenya.”
  • The cottage with its garden
 of 5 bubbles ninaalayoubi, 8 Jan 2017 | Read review
“If you are looking for a little treat whilst in Kenya”
 of 5 bubbles Southerner150, 30 Dec 2016 | Read review
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