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All reviewstennis tournamentrooms were cleanbreakfast roomgreat stayquiet locationvery nice place to stayfree breakfastnice breakfastshort stayrecommend this hotelnext morningroom ratecomfortable bedice machineroom was largefront desk staffproperty
We pre-paid through Leisure Group with Holiday Inn Rewards and were put in a room on the lower level - same level as the meeting rooms and breakfast buffet. That was OK, Although we had not requested it, the room was handicap accessible. The shower...More
1 Thank capsmls
Response from hiecw, General Manager at Holiday Inn Express Cincinnati WestResponded 25 May 2017
I apologize that your experience with us was not favorable.
We strive to make every guest experience as pleasant as possible.
We hope that you will give us an opportunity to show that we can deliver the service that you are accustom to from Holiday...More
Another great stay at this Holiday Inn Express Cincinnati West. Stayed two nights, no issues other than a bit of dusty surfaces. Left housekeeping a note about the dust, but they seemed to have forgot. (they did take the nice monetary tip, but didn't dust...More
Very tired hotel. Wallpaper peeling off the wall, stains on the carpet, and an AC unit that doesn't cool well. Room was only moderately clean. Wifi was weak, not strong enough to upload a small file.
Won't be back.More
1 Thank Tammy M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cincinnati WestResponded 3 June 2017
Hello Tammy M!
Thank you for choosing to stay with us. I'm sorry to learn that you had trouble with our Internet connection. Also, it is disappointing to know that you weren't impressed with the upkeep of our property. It is always our goal to...More
One of the few hotels on the west side of town, but it was a nice experience. Just off I-74, it was close to shops and food; but in a quiet location. The rooms were clean, comfy beds, and a nice breakfast. Overall a very...More
Stayed here, for the second time, to visit family. Staff was friendly and helpful. Room was quiet and comfortable. Hotel is close to a few fast food restaurants and is one highway exit away from larger chain restaurants.