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Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel

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Traveller (72)
Room & Suite (40)
Dining (6)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#14 of 49 hotels in Cincinnati
Location
Cleanliness
Service
Value
Holiday Inn and Suites Cincinnati - Eastgate is conveniently located adjacent to Eastgate Mall, near Batavia and Milford, and multiple restaurants. Our hotel offers comfortable and convenient accommodations along with a fresh approach to meetings and special events. Destinations such as Kings Island, Riverbend Music Center, Great American Ballpark (Cincinnati Reds), Paycor Stadium (Cincinnati Bengals) and Downtown Cincinnati are all just 11-23 miles away. All guest rooms are equipped with flat-screen televisions, microwaves and mini-refrigerators. Make sure to stop by our own McKenna's Restaurant, which serves breakfast, drinks and dinner, or when you have downtime utilize our 24-hour Fitness Center and heated indoor pool. With 15,000 square feet of newly renovated event space, we are ready to customize your experience. From corporate meetings to wedding receptions, let us do the work for you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Microwave
Refrigerator
Cable / satellite TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Value
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
549Reviews16Q+A93Room tips
Traveller rating
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Melissa C wrote a review 12 Apr
3 contributions3 helpful votes
+1
We stayed one night, using our rewards points - never sure what to expect. The bed was comfortable. The room was not cleaned very well. Greasy fingerprints on the bathroom door jam and light switch. Hairs from the previous guest still on the tub (a pet peeve of mine). Garbage on the bathroom floor behind the trash can. The shower vent had black mold on it (eww). The bathroom vanity top had been updated, but the sink was cracked. One plus was a great hair dryer was provided. And last, but not least, the toilet low and small.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: If you like an area with a lot of chain restaurants and shopping, this area is for you-just stay...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 6 days ago
Dear Guest, I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suzanne P wrote a review May 2023
Shelby, Ohio37 contributions10 helpful votes
Hotel's Favourite
Rooms needed a makeover badly. Pet friendly hotel. The service is outstanding that’s why I gave it 5 stars. Got a free room upgrade ( suite with 2 bathrooms!) being a rewards member. Bed was clean and comfortable. We will stay here again.. good value for the price.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Only hotel around this area that still has a hot tub!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 15 May 2023
Dear Suzanne, Thank you for the stay.I am overwhelmed to see your remarks and sharing of your satisfaction with our hospitality. We are privileged in inviting visitors like you and offering the absolute best services. Hope to see you back soon and we will make your next stay another extraordinary experience. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kay wrote a review 10 Apr
North Carolina44 contributions19 helpful votes
This hotel is HORRIBLE! Stains on the carpet, stains on curtains and vent on bathroom was disgusting. On top of that this hotel likes to charge double on rates to me and other guy who have mentioned it to me. Make sure to look at your bank statement. Never come back here again!!!!
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 1 week ago
Dear Guest, We're deeply sorry for the unsatisfactory experience you had during your stay. Your feedback regarding the cleanliness of the room and the issue of double charges is concerning, and we apologize for any inconvenience and frustration caused. Rest assured, we'll investigate the double charge issue immediately and ensure that any erroneous charges are rectified promptly. Additionally, we'll address the cleanliness issues with our housekeeping team to prevent recurrence. We understand your decision not to return, but we hope to have the opportunity to make it right in the future if you reconsider. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cindy B wrote a review Jan 2024
1 contribution
This hotel was absolutely disgusting. We were treated to a room with sticky substances on the furniture, stains and crumbs on the worn carpet along with threadbare stained carpet in the hallways, black dirt and grime in the hallways and elevators for a room price of over $100.00!! This property needs to be investigated by IHG management. Just a horrible hotel. Avoid.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 29 Jan 2024
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelley S wrote a review Dec 2023
St. Petersburg, Florida59 contributions44 helpful votes
Bed is comfortable and it was clean. The restaurant was amazing. Food was excellent, as was service. Won't return due to management. Front desk staff had zero interest in assisting customers. When they gave me the wrong key card, when the restaurant was grossly understaffed (the cook was handling everything), management, morning and evening had a 'too bad, nothing we can do attitude. Other people seemed to experience the same thing; those who work, really work and management just doesn't care.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Be kind to the staff who actually work.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 2 Dec 2023
Dear Guest, We appreciate your feedback and are pleased to hear that you found the bed comfortable and the hotel clean. However, we apologize for any inconveniences you experienced with the key card and the restaurant staffing. Your comments about the management and front desk staff are concerning, and we will address this internally to ensure better service in the future. We appreciate your honesty, and if there's anything more you'd like to share or discuss, please feel free to reach out. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LSHammer wrote a review Oct 2023
Lafayette, Indiana4 contributions2 helpful votes
+1
Just keep going …. Sleep in your car if you have to. It’s disgusting. Can’t understand how it got the rating it did on this site. From stained carpets, damaged doors, burn holes In the lamp shades. A flea bitten beagle rode up with us in the elevator. Didn’t even come close to IHG standards.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Just keep driving
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 9 Oct 2023
Dear Guest, We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacquelyn C wrote a review Jun 2023
South Haven, Michigan365 contributions156 helpful votes
The staff was accommodating. The location is good but at first hard to find. Older hotel and not yet up to today's technology outlets. Furniture a bit scuffed up, quiet surroundings even by a busy roadway
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 27 Jun 2023
Dear Guest, Thank you for your feedback and for recognizing our accommodating staff and good location. We apologize for any inconvenience caused by the lack of up-to-date technology outlets in the rooms. We appreciate your input and will take it into consideration as we work towards improving our facilities and amenities. We're glad that despite these limitations, you found the surroundings quiet. Your feedback is valuable to us, and we hope to have the opportunity to provide you with an enhanced experience in the future. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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carolpms2018 wrote a review Sept 2022
Winter Haven, Florida120 contributions60 helpful votes
Terrible room decor dated & worn. Carpet needs replaced. Yes, room was clean but little else to comment positively. 4 people standing by the desk at check-in -- none of them told us we had to ASK to have the room cleaned. No cups or creamer at the "free" coffee in the lobby. Broken closet door. Maintenance workers entered our room to fix a problem we didn't even know was occurring -- without prior notification. Fixed something in the bathroom & still did not have it cleaned upon departure. We had 5 rooms total with various friends & family coming & going. Restaurant rarely open. One elevator working. VERY disappointed.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 12 Sept 2022
Dear Carol, I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clarissa S wrote a review Aug 2022
Bucyrus, Ohio1 contribution1 helpful vote
First off the staff was great and so was the breakfast; however, the room quality was poor. Hard beads creaky frames outdated and dirty light fixtures. The bathrooms were also bad they were clean but the drains didn’t drain and tubs were yellowed. I’ve stayed at holiday inns many times before, but the state of our room wasn’t acceptable for the rate we paid.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: There’s better quality rooms in the area for less.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 15 Aug 2022
Dear Guest, Thank you for taking the time to leave us a review on your stay with us! We're glad to see that we accomplished our goal of providing exceptional service and creating memorable experiences for you. We were made aware of the complaints made regarding housekeeping and instructed that the level of cleanliness would need to improve. Please accept our sincere apologies. We hope to see you again in the near future. Sincerely Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nedkailua wrote a review Aug 2022
Middletown, California42 contributions38 helpful votes
Very tired Holiday Inn. We were definitely concerned when we entered the lobby and saw how tired everything was. We got there at 10 pm and unfortunately had to wait a while to check in. We got to our room, pulled back the sheets and found Doritos crumbs and other miscellaneous stuff. We decided if the cleaning staff made one bed without changing the sheets there was a good chance another room would be the same so we checked out.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Manager, Owner at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Responded 18 Aug 2022
Dear Nedkailua, I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We take our guest comments very seriously. Our team have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹9,275 - ₹14,121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites cincinnati-eastgate, holiday inn cincinnati eastgate, cincinnati holiday inn
LOCATION
United StatesOhioCincinnati
NUMBER OF ROOMS
212
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN & SUITES CINCINNATI-EASTGATE (I-275E), AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Nearby attractions include Jungle Jim's International Market (0.7 km), RJ Cinema Distillery & Taproom (0.8 km), and Crossroads (0.6 km).
What are some of the property amenities at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Conveniently located restaurants include LongHorn Steakhouse, McKenna's, and City Barbeque.
Are there opportunities to exercise at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel?
Many travellers enjoy visiting 20th Century Theater (14.6 km) and Miller-Leuser Log House (8.1 km).
Is Holiday Inn & Suites Cincinnati-Eastgate (I-275E), an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.