Beds were comfy and price wasn’t bad for getting a room with a whole kitchen and two separate bedrooms. The only thing keeping this stay from being 5 stars were the TV in the living room being broken/ wouldn’t come on and the pullout couch smelled awful even just sitting on it. The odor was a strong smell of BUTT that lingered in the air around the area of the couch and it was gross to sleep on.
Loved this place for friendly staff and atmosphere. Great service and had a peaceful stay. Fun filled enjoyment with poolside play. Breakfast service is upto the part with hot continental food.Stayed tidy!!!!
My stay at this place was great and we really had a great time. They have done the new carpet work and it looks very great. Hotel is very clean and the staff were friendly and helpful. I’ll definitely visit this hotel again.
Great little hotel and an even better price. We frequent Kings Island and have stayed in another (more expensive) hotel a few times. I will definitely remember this hotel for our next trip. Couple of items to note: Their isn't too many things around except other hotels and a gas station, so be mindful of dinner plans before you get back close to the hotel. They have some sort of "Inn Room Service" but we assumed going back late from the Haunt at King's Island is was closed and didn't even check. If you've stayed in other Hawthorne locations like I have, it was unusual to see a room that didn't have a sleeper sofa. That made a difference for us since we were traveling with our children, but the front desk said nothing else was available and they didn't have rollways. They did provide an extra pillow, blanket and sheet for us to make a pallet on the floor. Fortunately it was only for one night so my 10 year old didn't make a huge fuss. We will likely return- and be sure we check all the room amenities before booking! …
Stayed one night my Sister, couldn't sleep do to the constant coughing we were doing. When we got ready for our business meeting the next morning, we found mold all through the bathroom. We showed the morning manager and he said he would pass the word to the owner. That sure was great customer service, NOT. Don't use the pool and most definitely don't use the restroom at the pool. The toilet was broken and you might get locked Jaw from all the rust on the handicap rails.
Great people always treats you with respect it’s clean and affordable would not ever stay anywhere else this is my perferred location everytime location right where food and local malls are thanks for being so friendly and kind
Beds were clean, room was kinda rundown but spacious. Bathroom wasn't the cleanest. Hot breakfast was great, hallway smelled like Marijuana both mornings we were there. It was an okay stay, but not sure if we would stay there again. Some kind of party going on too, people talking loudly outside my door in the middle of the night.
The staff was very friendly. We brought our 9-month-old grandson and the lady at the desk played with him and made us feel welcome. The room was clean and the pool was clean. No issues with the bedding or dishes in the room. I am usually really critical about hotels because my degree is in hotel management, but there is nothing to complain about here.
Bed was ok, towels were soft, but this whole place needs a good cleaning. The inside of the bathroom door was filthy and gross. It needs a scrubbing. All of the light switches are dirty and need to be cleaned. The blow dryer in our room didn’t work. Breakfast ended at 9am which was ridiculous for a weekend. Also, the little bottle of lotion and conditioner were only half full which tells me they aren’t switching them out after each guest, but are reusing them until they’re empty. This is supremely gross.
Functional and clean, with somewhat-recently updated furniture. Close to I75 and with plenty of casual dining options within walking distance. Room amenities lacking - one of the hot plates was broken; coffee maker needed replacement; minimal and inconsistent plates and utensils. A bit more regular good-repair and amenity checking by staff would go a long way. Breakfast lacks any fresh items, but includes waffle maker.
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