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About

#4 of 51 hotels in Cincinnati
Location
Cleanliness
Service
Value
Located adjacent to the Center for Contemporary Art and across the street from the Aronoff Center for the Arts, 21c Cincinnati works to foster the ongoing revival of Downtown Cincinnati and strengthen its role as a cultural destination. Working with the Cincinnati Center City Development Corporation (3CDC), 21c renovated the former Metropole Hotel and embraced the architecture of the historic landmark to create an exciting new space for guests to experience genuine hospitality, view cutting edge contemporary art, and enjoy culinary experiences that celebrates the region's sustainable producers. The world has changed over the last several months and here at 21c, we have made some changes too. One thing remains constant. Our top priority is the safety and wellness of our teammates and guests. Our website has everything you need to know to return to travel with 21c. We can't wait to welcome you back to Metropole and 21c Cincinnati!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Minibar
Flatscreen TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
iPod docking station
Bath / shower
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
City View
Languages Spoken
English, French, Spanish
1818Reviews19Q+A100Room tips
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Mindi J wrote a review Yesterday
1 contribution
Excellent service as usual and a new gorgeous manager on the day of the 11th Farries , kindly offered to carry in my bags and open the door for me was splendid.. Restaurant staff were lovely as was the food. Fantastic place , and it’s superb we have a sexy James Bond now working there to look forward to seeing next time , ummm the black suit . Mindi
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Valerie wrote a review Aug 2022
Somerset, Kentucky5 contributions12 helpful votes
Hotel's Favourite
This hotel is one of the most incredible and interesting hotels you could possibly stay at. The artwork at the hotel is absolutely top notch. I was just at the Smithsonian last month and saw several works at the hotel by the same artists who have works in the galleries in our nation’s capital. That is so amazing to me. People at the hotel were so friendly and professional. The valet parking works were busting their tails to get cars for everyone. Hotel staff was accommodating and gracious. Our son is obsessed with penguins. When Betty heard how much he loves penguins she gave him a penguin today! He took it to the zoo to see the real penguins and was so excited about that. I cannot say enough kind words about the hotel. If you are wondering if this hotel is worth it- it is worth every penny!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded 20 Aug 2022
Hi Valerie, Thank you so much for such an amazing and thoughtful review. We are beaming! We could not be happier that you enjoyed your time with us at 21c Cincinnati. Please come see us again very soon. Have a fantastic weekend! Best, Darek Jerome Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khiante H wrote a review 26 Nov
Francisco was literally the best hotel receptionist I’ve ever encountered with. Positive vibes, very knowledgeable & even was able to get us in a early check in. Great kid for sure and a dope hotel!!!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded yesterday
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fares
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Romain Dilly wrote a review 24 Nov
1 contribution
Staff is excellent (especially at front desk) really helpful recommending restaurants and activities , location & price are very good as well !! I would definitely come back with my familiy and friends
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Date of stay: November 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded yesterday
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fares
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheila wrote a review 21 Nov
1 contribution
Fabulous place! All service was excellent and the location can’t be beat. It’s in the middle of everything. The room was very cleverly designed and the two floors of the museum was excellent. It’s a really special place. I can’t wait to return!
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded yesterday
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fares
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravekShark wrote a review 19 Nov
Chicago, Illinois8 contributions2 helpful votes
We love this hotel! The art is so special and the location is perfect for downtown shopping and was convenient to go see the Lion King which we had tickets for. Francisco checked us in and was amazing above and beyond to be able to do an early checkin, which I have not experienced in so long at a hotel, and fewer airbnbs are offering these days. We were planning to leave our bags at the desk which they do offer but the room was ready 6 hours before checkin and we were so happy to have a rest before we ventured out! The rooms are spacious and very clean. I love love the art everywhere, and think the concept is so cool. We were really comfortable and happy overall. Everyone was so friendly and welcoming from the the time we pulled up until we checked out. I’ll definitely be back when I’m in the city!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded yesterday
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fares
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JuergenBu wrote a review 17 Nov
Geneva, Switzerland114 contributions72 helpful votes
Great and stylish modern hotel with reduced design, very friendly staff, well situated . 2 suggestions: replace carpets with wooden or other hard floors (cleaner and better for allergies), replace towels only if on floor and help the environment.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded 1 week ago
Thank you very much for taking the time to share your comments regarding your stay at the 21c Museum Hotel Cincinnati. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Fares
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sedrick wrote a review 5 Nov
Maui, Hawaii4 contributions
I stayed in this hotel for 3 weeks for a work trip and it has been amazing. The concept of combining a museum experience and hotel is dope especially with the type of art showcased. It wasn't the generic "modern" art that is in most hotels, it was young, expressive, and bold art. The staff has been amazing especially Ropeall Johnson. He was helpful whenever I had question services the hotel provided. The restaurant/bar was also dope. It has a classy and intimate feel which made it a great to wind down after work. And there so much in walking distance from the hotel. I didnt feel I needed car. When I return to Chicago with my wife I will definitely stay at this hotel. Oh let me not forget the art shows events the hotel hosts putting a cherry on top on the experience.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded 3 weeks ago
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fares
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
deloreshively wrote a review Oct 2022
Los Angeles, California9 contributions16 helpful votes
Beautiful hotel- loved the galleries, lobby and great staff but SO loud. It’s 2am and it sounds like I’m trying to sleep in a nightclub. If you’re coming downtown to go out late this is your place. I wish they would have asked our plans when checking in or making our reservation so they could place you in a room accordingly. Or sound proof the windows. I would give 5 stars for the staff and hotel art collection but 0 stars for the stay. It’s my birthday and planned a little staycation and have been wanting to stay here for a long time. Ask for a sleep kit when u check in. They should leave in every room.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded 3 weeks ago
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fares
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
birdybird42 wrote a review Oct 2022
Walla Walla, Washington20 contributions40 helpful votes
We were extremely under-whelmed with our stay at this hotel. In my opinion, it does not deserve the high ratings that it has in Trip Advisor. Check in was chaotic- drove around block 4 times before being able to pull in out front for valet parking. Front desk experience equally as chaotic- front "desk" is a table in a large room, manned by 4 staff members, all talking loudly over each other in an echoey room. Staff was very friendly but initial check in was very unpleasant for us. Room was large, but wholly unimpressive. Nothing special. One of the lamps didn't work, and not enough coffee pods for Nespresso. Pretty trivial, I know. But for a hotel at this price range? Everything should be in working order. Room was quiet, though. Bathroom large, nicely appointed. We wanted coffee service the next morning but were told by front desk that they don't have room service. Oddly, though, when the person came to bring our bags out front for check out, he asked how our stay was. We said we wished they had coffee service in rooms. He looked at us oddly and said "who told you there was no room service?" When we said front desk staff he just looked perplexed, but said no more. Weird. Overall, our stay was just OK. Honestly, we travel extensively, and have stayed in much nicer Best Western Plus's and Hampton Inn's Will not stay here again when back in Cincinnati, there must be nicer, more affordable hotels downtown.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Desk, Guest Services / Front Office at 21c Museum Hotel Cincinnati
Responded 3 weeks ago
We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. Thank you again for sharing your experience. Sincerely, Fares
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$188 - $295 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
156
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21C MUSEUM HOTEL CINCINNATI - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about 21c Museum Hotel Cincinnati
Which popular attractions are close to 21c Museum Hotel Cincinnati?
Nearby attractions include Carew Tower (0.2 km), Fountain Square (0.2 km), and Aronoff Center for the Arts (0.06 km).
What are some of the property amenities at 21c Museum Hotel Cincinnati?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 21c Museum Hotel Cincinnati?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 21c Museum Hotel Cincinnati?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at 21c Museum Hotel Cincinnati?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to 21c Museum Hotel Cincinnati?
Conveniently located restaurants include Sotto, Orchids At Palm Court, and Jeff Ruby's Steakhouse, Cincinnati.
Are there opportunities to exercise at 21c Museum Hotel Cincinnati?
Yes, guests have access to a fitness centre during their stay.
Is 21c Museum Hotel Cincinnati located near the city centre?
Yes, it is 0.2 km away from the centre of Cincinnati.
Are any cleaning services offered at 21c Museum Hotel Cincinnati?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 21c Museum Hotel Cincinnati?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 21c Museum Hotel Cincinnati offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.