We had no issues or concerns. The staff was very nice and respectful. We did not go and check out their breakfast commendations because we already had prior engagements the next morning. However, I did see several guest their eating as I checked out.
We often stay at this hotel often when we come to Cincinnati to visit family. Although the hotel is older in appearance, the rooms are updated, comfortable, and clean, and quiet. Also extremely affordable.
Bathroom ceiling was caving in from a water leak. Heater wasn’t working. On top of all that I was charged four times for my stay & the owner said it must be a problem with my bank. So, I need to get it resolved with them. Find somewhere else to stay!
Awesome staff, service and an amazing continental breakfast. Definitely recommend! We thoroughly enjoyed the convenience of the 275 loop here as well. Awesome little burger shops out front if you’re looking for something outside of the hotel.
Overall satisfied experience, the breakfast could have been better, but not bad. This isn't a resort, it is what you expect, a decent, cheap place to stay at. We would stay here again. Staff responded quickly when we needed them.
This hotel has everything in working clean order. If you forget something ask they usually can accommodate Hotel is great for single family or workers on the road. Nice place for your dog to walk and use potty. Restaurants in walking distance
This hotel is a largish motel with drive up doors to the rooms, average rooms were clean. We were first given a room that had not been cleaned, which was disappointing because it was late and we were exhausted from the road. The clerk apologized and gave us a new room. The rooms were average for this type of motel. Breakfast and coffee were decent. The ice machine worked well.
We were not at the hotel long, as we were in town for a concert at Riverbend. The hotel was clean, reasonably priced and within a short drive to the venue. We will definitely stay again next time we are in town
Staff was very friendly. Nice pool. Great location for our concert at Riverbend. Traffic wasn't bad at all. Several restaurants in the area and fast food. Two different taxi services provided to us upon request
Since the beginning of the pandemic, I think most would agree that customer service has taken a hit. That was not the case here. The staff was friendly and helpful. I highly recommend the Best Western Clermont. I was impressed by the cleanliness of the rooms and the grounds. The pool was well maintained and the pet area was well groomed and clean. Even though this inn is between two major highways, the noise level was very low. I had no issues with the internet speed. There were multiple food options nearby. Unfortunately, I did not have time to use the workout facility but am hoping to do so my next trip as I will be staying here again.
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