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The Guild Downtown - Vine St

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642 Vine St, Cincinnati, OH 45202-2435
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.

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#7 of 12 Speciality lodging in Cincinnati
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David S wrote a review Jun 2021
Cumberland Gap, Tennessee2 contributions
First of all, BE AWARE OF THIS: After I had already booked the hotel, non-refundable because I booked the day before, I was notified that to finalize my booking they needed to get more information about me, including driver's license information so that they could complete a BACKGROUND CHECK. After I reserved the room and printed the confirmation I did not go back into my email that evening. That next day, the day of my stay, I got a text about 2:30 in the afternoon that I needed to submit the additional information prior to 6 p.m. in order to "ensure you are able to stay with us." I was in an important meeting but took the time to submit. While I am glad that they take the safety of their guests seriously, I feel that this should have been made perfectly clear from the beginning. I booked from their website, not a 3rd party, and didn't see anywhere that they would do a background check. Afterwards, I did go back to their website and searched and finally saw this when I clicked on the Terms and Conditions at the very bottom of their webpage and read through all of the fine print. Who really seeks those out and reads them? Me next time. I have nothing to hide, but that is not the point. I just think when they know they intend to invade a client's privacy in such a way they need to let him/her know in a more frank and up front way (not hidden in the fine print where you'd have to search for it to find it) before booking a non-refundable room with a credit card. Note that you will need to use your phone to access the building, elevator, room, etc. I did not see that anywhere in writing either. Heaven forbid a guest did not have a smart phone! I went to a Reds game the night I stayed there and worried when I saw my phone battery was getting low. There is no front desk or anything so I don't know what would have happened if my phone had died. Otherwise, accommodations were fine. Very clean and very quiet. I'm not trying to put this establishment down at all. I just feel like customers need to be made aware of pertinent information beforehand.
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Date of stay: June 2021
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Trip type: Travelled on business
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Chris K wrote a review Oct 2020
1 contribution1 helpful vote
I have stayed at The Guild in both Miami and Denver and had good experiences. I was excited to find a Guild property in Cincinnati (not to be confused with the former Guild location on Freedom Way) when planning a recent trip. The room rate was reasonable, so I booked a 2-night stay. The booking process is easy. However, the first red flag was receiving a text on the morning of check-in, asking what time I planned to arrive that evening. The Guild is not a typical hotel. They rent vacant units in apartment buildings as hotel rooms. Guests check-in with a virtual key, which negates the need for a front desk person. Guests book reservations online and have to scan a copy of their driver's license for security purposes. This time I was also required to send a photo of me holding my driver's license to verify I was using my ID. I'm on board with this, especially since check-in is supposed to be a contactless experience. I let the agent know I was planning to arrive around 6 pm. Cincinnati is a 6-hour drive, but we ran into three separate accidents and construction, so we didn't arrive until closer to 7:30. Once I parked I saw messages from the Guild asking about my arrival time. I never text and drive or look at my phone while behind the wheel. The agent canceled my reservation. Full disclosure- they corrected the situation. However, I was upset when I read the message stating someone had canceled my reservation. I chose the Guild for its reputation and location. The last thing I wanted to do after a long drive was to find another place to stay, especially trying to coordinate with other members of our party. I inadvertently went to the wrong address since the Guild used to operate another Cincinnati location. Their website still has that location listed. That was on me, but it was still quite frustrating. I was able to check-in, but the stress of having the reservation canceled wasn't worth it. I will stay at a traditional hotel with good service and amenities instead of dealing with someone with a Google voice number out of Austin, TX. This lack of professionalism also makes me second guess providing private information virtually such as my driver's license. The room itself was adequate. The silverware provided was probably from the Dollar Store, and the elevators are filthy, but the stay ended up being just fine. The Guild has a cool model but fails in execution.
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Date of stay: September 2020
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LOCATION
United StatesOhioCincinnatiCentral Business District
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Frequently Asked Questions about The Guild Downtown - Vine St
Which popular attractions are close to The Guild Downtown - Vine St?
Nearby attractions include Carew Tower (0.3 km), Fountain Square (0.3 km), and Aronoff Center for the Arts (0.1 km).
What are some restaurants close to The Guild Downtown - Vine St?
Conveniently located restaurants include Sotto, Orchids At Palm Court, and Jeff Ruby's Steakhouse, Cincinnati.
Is The Guild Downtown - Vine St located near the city centre?
Yes, it is 0.2 km away from the centre of Cincinnati.
Are there any historical sites close to The Guild Downtown - Vine St?
Many travellers enjoy visiting William Howard Taft National Historic Site (1.8 km), MainStrasse Village (2.3 km), and Harriet Beecher Stowe House (4.0 km).