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Residence Inn Cincinnati Downtown/The Phelps

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506 East 4th Street, Cincinnati, OH 45202-3303
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Traveller (206)
Room & Suite (89)
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About

#2 of 50 hotels in Cincinnati
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
At Residence Inn Cincinnati Downtown/The Phelps, experience luxury during your extended stay. Unique among hotels in the area, we feature a rooftop restaurant overlooking Cincinnati. After a delicious meal with gorgeous views, ease into our spacious suites with complimentary Wi-Fi. Our rooms also have fully equipped kitchens and complimentary grocery shopping service for your convenience. After a night of relaxation on our plush bedding, wake up to our complimentary breakfast buffet, then burn some calories at our fitness center. We also provide impressive event spaces for your business or social gathering.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Patio
Kids stay free
Highchairs available
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Vending machine
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English
Hotel links
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Location

88Good for walkers
Grade: 88 out of 100
14Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
1269Reviews24Q+A100Room tips
Traveller rating
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  • 34
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Elvin M wrote a review Jan 2023
1 contribution
This is my Second stay at the Phelps Residence Inn and my stay was ABSOLUTELY WONDERFUL! The desk staff was amazing! The kitchen staff was IMPECCABLE!! Tasha, Angie & Debbie were Amazing and friendly! Vana, the housekeeping Supervisor was pleasant as well! My stay was nothing short of amazing! This staff was kind and attentive and I will continue to stay here!!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 days ago
Thank you for choosing Residence Inn by Marriott Cincinnati Downtown/The Phelps for another five-star stay, Elvin! We are thrilled that Tasha, Angie, Debbie, and Vana ensured the highest level of service throughout your trip. We look forward to doing again whenever you are in the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wunderlust2020 wrote a review Aug 2022
13 contributions1 helpful vote
Hotel's Favourite
We arrived a little early for our two night reservation.so our room wasn't quite ready. The front desk immediately offered us an upgrade to a wonderful suite. The entire staff from the valet, breakfast crew to housekeeping were exceptionally courteous and helpful. Our room, as was the entire building, very clean. Five stars from us!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 31 Aug 2022
Our team was delighted to start your stay off perfectly with a beautiful upgrade! Allowing you to get into your accommodations a bit earlier was no problem. We are excited to read everyone you encountered impressed you with their charm and dedication here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We definitely will be celebrating them all for a job well done. Return for another five-star stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Austin D wrote a review Jan 2023
1 contribution
My stay at the Phelps was amazing. The staff was friendly and the breakfast was impeccable, especially due to the friendliness of the Tasha, Ms. Debbie, and Angie (the kitchen crew). I would give 10 stars if I could!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 days ago
Dabney, what a delight it was sharing your rave review with everyone here at Residence Inn by Marriott Cincinnati Downtown/The Phelps, particularly Tasha, Debbie, and Angie! We always enjoy starting the mornings off perfectly with our delicious complimentary breakfast, and we are glad this area of your stay left a positive impression. Return to indulge again anytime!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicki H wrote a review Jan 2023
Kat and Nicole at the bar and restaraunt were awesome . The food was delicious and they were so nice and helpful. I would recommend this place to anyone . The atmosphere was lovely. I definitely would like to go again some day for pleasure.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 days ago
All of us at Residence Inn by Marriott Cincinnati Downtown/The Phelps hope you can return too! We are glad we had the opportunity to share our beautiful accommodations and smiling service with you. Until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dream770028 wrote a review Jan 2023
1 helpful vote
Tosha Debbie & Karen they were excellent and it was nice to see a happy crew! I traveled all over the world and this hotel was one of the best stays. Only thing I would recommend is earplugs Highway road noise is terrible...
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 days ago
Receiving your high compliments made our day here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We will happily celebrate Tosha, Debbie, and Karen for their outstanding service as well as the rest of our team. Hopefully, you will be back in town soon. We would love to get you into a more peaceful area of the hotel and further enhance your experience. Until then!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhonda G wrote a review Jan 2023
My husband and I needed a short get away but wanted to stay fairly regional so we found the Residence Inn by Marriot/Phelps in downtown Cincinnati. I am not exaggerating when I say from the minute we pulled up to the front entrance to the time we left we had an amazing stay. We were met by the valet, assisted with our luggage and shown in. We were met by the most lovely host (I'm frustrated I can't recall her name and didn't write it down but if you go you'll know her by her lovely personality and her beautiful eyes). She immediately engaged with us, telling us about fun things to do in the city. Our room was incredible. For the first time in my husband's well traveled life he said he felt comfortable. When one fairly inconsequential issue arose (needed shampoo) I heard a knock at my door within minutes and had the shampoo given to me by Kenny "Fix It", the hotel maintenance man. He was so friendly. The staff at the front desk each morning was amazing. The staff in the kitchen/breakfast area (which the food by the way was top notch) was also so friendly. I found interactions between staff to indicate they truly like working there and with each other. Not one time was anyone cross. The Phelps Bar was also amazing I will never forget the Pork Belly Pancakes made by Nicole or the amazing drinks prepared by Kat and Tim, We will go back to Cincinnati again because we enjoyed the city but we will absolutely stay at the Phelps. I cannot wait to go back!
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get a suite if you can...it has a fully functional kitchen and separate living room. Amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 3 days ago
Rhonda, we were lucky to have you and your husband join us for a beautiful getaway! Thank you for choosing Residence Inn by Marriott Cincinnati Downtown/The Phelps. Providing you with spacious accommodations filled with all the comforts of home was an absolute pleasure, and we are thrilled that our team ensured your every need was promptly met, especially Kenny! I will gladly pass along your appreciation to everyone, including our impeccable breakfast crew! Nicole, Kat, and Tam certainly start the mornings off right! We are just as eager for your return so hurry back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Audrey H wrote a review Jan 2023
13 contributions1 helpful vote
I typically do reviews, but I am pleased to leave one as this was one of the best the best traveling experiences I have had. Two adult couples, from Tennessee, just taking a road trip to a new destination. I was somewhat concerned before arriving as I have never been to a city as large as Cincinnati and didn't know what to expect. We received such a warm welcome when we arrived at the Phelps. I can not remember the name of the valet that greeted us (young blonde headed boy) but he was so helpful in telling us where we could walk to for good food and site seeing. He was truly a great help during our entire stay. We stayed in room 508. This accommodation worked out perfectly as you have your own private bedroom and bathroom but common living quarters to include full kitchen. During our stay the front desk, ding room and bar staff were absolutely amazing. They greeted us as family every time we saw them. I can not say how much we all enjoyed staying here and we will without a doubt stay here again if we ever come back to the area. This location is within walking distance to many attractions and dining options. Below are the names of the employees that went above and beyond to make our stay remarkable: Francis Tynisha Debbie Kat Nicole B.A. Angie Tasha Thank you to everyone and much love from TN :)
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Date of stay: January 2023
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
Audrey, we loved having you and your friends visit with us at Residence Inn by Marriot Cincinnati Downtown/The Phelps. Ensuring a warm welcome and seamless stay was a pleasure. It is a delight to read how impressed you were with our spacious accommodations. We strive to offer the perfect home away from home so it fills us with pride to read our service, amenities, location, and accommodations did just that! Thank you for taking the time to highlight the most memorable parts of your trip. We are eager to convey your compliments to our incredible team, particularly Francis, Tynisha, Debbie, Kat, Nicole, BA, Angie, and Tasha. Hopefully, you can grace us with your presence again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandra Lee B wrote a review Jan 2023
Cincinnati, Ohio33 contributions6 helpful votes
My friend and I needed a few days away and chose The Phelps Marriot downtown Cincinnati for our destination. I knew if we were dropped off that we could walk anywhere we needed for food or entertainment. Our first impression was one of the most friendly front desk clerks, Carmen, who welcomed us warmly, answered our questions and did not hesitate to let us check in early. The next day Karen was just as friendly and attentive. You never felt like they wanted you to move on. Arriving at our room we were pleased to see how spacious the suite was. In the mornings we wandered down to the lobby sitting area, grabbing some nice chairs in front of the gas fireplace to read with our morning coffee. Sitting there for a few hours we observed the front desk, valet, and breakfast kitchen staff interact with the people and each other. Seriously...these folks are friendly to everyone, helpful and stop to have conversations if you ask a question, even doing each others job if they saw it needed attention. Angie ran the breakfast bar with a smile. She would check on us and serve us even though it is a get it yourself breakfast bar. Shawn ran the valet station, welcome station, noticing everyone and if they had a need. He greets everyone like a friend and I tell you, this man was made for the job. The perfect up front man as a first impression to the hotel. Ken was the best surprise. He would stroll through the sitting area with a smile and a song and look you in the eye. One time he offered to refill my coffee. When I stopped him to chat he shared the history of the hotel, that he has worked there 18 years and loves his job. He is still dreaming of ways for the hotel to excel even more. I thought he must be a manger only to find out he is the maintenance man. The theme I found was people working as a team, enjoying their work and each other. From that they reached out to us with intent to please and we were more than pleased. We stay in Marriotts most often and I have never encountered this level of excellence. Some Things To Enjoy- The rooftop patio has a fabulous view but it was closed for the season. I was excited to hear they are working on enclosing parts of it to be year round. There is a sister hotel across the street that is beautiful and worth walking through or grabbing lunch or a drink. The Taft Museum is block away and chock full of gorgeous art. You can walk to Yeatmans Cove to access the River Walk and enjoy a long length of that. The city connector trolley has a station within walking distance and takes you all over town for free. There is also a trolley that, for a dollar, takes you over the bridge into Covington and Newport, KY. I highly recommend this hotel for a Cincinnati stay - we felt welcomed, cared for and plan to return.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: I left a detailed review with my tips.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 1 week ago
Sandra, we are glad you and your friend were able to plan a beautiful getaway here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We strive to provide a unique hospitality experience with our unparalleled staff and spacious accommodations. Reading we did that for you made our day. We are eager to celebrate everyone for a job well done, especially Shawn, Carmen, Ken, Carmen, Angie, and Karen! Hearing how each one of them contributed to your positive experience is heartwarming and we appreciate you taking the time to share it with us. It is wonderful that we have secured your return and we hope you can come back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quinn P wrote a review Jan 2023
Kat and Nicole at the restaurant were great. I got in late and they were about to close but didn't hesitate to take my order, make menu/drink suggestions and didn't pressure me to leave ASAP. Great experience.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 2 weeks ago
Making sure our guests are taken care of is our priority. I am happy to read Kat and Nicole reflected our standards perfectly and ensured a great meal before heading off to bed. We will definitely convey your compliments! We hope your travels bring you back to Residence Inn by Marriott Cincinnati Downtown/The Phelps!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marisa R wrote a review Jan 2023
I frequently travel here for work, and Kat and Tim always take great care of me and anyone I am with. They make being away from home not so bad. I am always greeted with a smile, and great conversation.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, General Manager at Residence Inn Cincinnati Downtown/The Phelps
Responded 2 weeks ago
Offering a home away from home during your business travels is always a joy! We will be sure to pass along your appreciation to the team, especially Kat and Tim. All of us at Residence Inn by Marriott Cincinnati Downtown/The Phelps look forward to many more five-star stays with you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$200 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn cincinnati downtown hotel cincinnati
FORMERLY KNOWN AS
Residence Inn by Marriott Cincinnati Downtown/The Phelps
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
134
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RESIDENCE INN CINCINNATI DOWNTOWN/THE PHELPS - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Residence Inn Cincinnati Downtown/The Phelps
Which popular attractions are close to Residence Inn Cincinnati Downtown/The Phelps?
Nearby attractions include Taft Museum of Art (0.1 km), Taft Theatre (0.3 km), and Bicentennial Commons at Sawyer Point (0.4 km).
What are some of the property amenities at Residence Inn Cincinnati Downtown/The Phelps?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn Cincinnati Downtown/The Phelps?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Cincinnati Downtown/The Phelps?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Residence Inn Cincinnati Downtown/The Phelps?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Residence Inn Cincinnati Downtown/The Phelps?
Conveniently located restaurants include Subito, Wild Eggs, and Phelps Bar.
Are there opportunities to exercise at Residence Inn Cincinnati Downtown/The Phelps?
Yes, guests have access to a fitness centre during their stay.
Does Residence Inn Cincinnati Downtown/The Phelps have airport transportation?
Yes, Residence Inn Cincinnati Downtown/The Phelps offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Residence Inn Cincinnati Downtown/The Phelps located near the city centre?
Yes, it is 0.8 km away from the centre of Cincinnati.
Are any cleaning services offered at Residence Inn Cincinnati Downtown/The Phelps?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Cincinnati Downtown/The Phelps?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.