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About
#19 of 50 hotels in Cincinnati
Location
Cleanliness
Service
Value
We welcome you to Hilton Garden Inn Cincinnati Midtown. Located off I-71, our hotel is next to Xavier University and close to restaurants, breweries and shopping centers. See the Reds play at the Great American Ball Park or catch a Bengals game at Paul Brown Stadium - both 10 minutes from the hotel. We're also within 15 minutes of several museums, the JACK Cincinnati Casino, U.S. Bank Arena, and the Cincinnati Zoo & Botanical Garden. Join us for breakfast and dinner at The Garden Grille & Bar®, serving freshly prepared American favorites. Our Pavilion Pantry® has the snacks and beverages you crave and Evening Room Service is another tasty option. Unwind with a swim in our indoor pool or recharge in the 24-hour fitness center. Meet with colleagues in our boardroom and prepare ahead of time in the 24-hour business center. We also have three gorgeous ballrooms that can be combined into one 2,700 sq. ft. event space to accommodate up to 450 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Location
38Car recommended
Grade: 38 out of 100
1227Restaurantswithin 10 km
302Attractionswithin 10 km
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See all nearby attractions163Reviews3Q+A6Room tips
Reviews
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Quest743802 wrote a review Dec 2022
We had a great stay at Hilton Garden Inn Cincinnati Midtown this past weekend. We found the customer service at this hotel very courteous and helpful. For example, we inquired via hotel app whether we could check-in early due to a very early flight. The front desk staff (Dali) actually reached out to us via the app message and arranged the room so that we could check-in during the morning time. My sons had a great rest in preparation for their tournament the next day. Other front desk crew were also very helpful.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 20 Dec 2022
Hello: Thank you for the review. Dala is a new team member, and she will be excited to hear she made a difference in your experience. Thank you for taking the time to review our property. We enjoy taking care of our guests. Please stay at Hilton Garden Inn Cincinnati Midtown on your next trip to Cincinnati.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Very nice hotel from the moment we arrived. Young lady at the front desk is an example of how to meet and greet people arriving. She was nice, professional and accommodating. She gets 6 stars herself. Room was clean and not beat-up. Hotel overall is well kept and a nice stay.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 27 Sep 2021
Hello: Thank you for the great review. I will share the good news with the team today. Our front office team is dedicated to making a difference. I will give them high fives! Please stay again at Hilton Garden Inn Cincinnati Midtown.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do not stay here for travel. Had a late check in and notified the hotel ahead of time. They confirmed they would hold the room only for me to show up after taking a red eye to find out that it was cancelled. When i tried to reason with them, and find out what went wrong in the reservation, the manager argued with me and complained that it was too early to be talking about this. Completely unprofessional and will never recommend this to anyone traveling.
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 28 Nov 2022
Hello: Thank you for leaving a review. Our team is dedicated to resolving all issues. I am aware of the situation. I am glad you found accommodations. We will review what we can change about our processes. Happy holidays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First for the GOOD. Clean, modern hotel. Rooms were typical of recent Hilton Standards but with 1 glaring flaw - this in the BAD below. My wife was impressed with the bathroom lighting and as a professional with over 20 years in the lighting industry the bath was well lite. Now for the BAD - bordering on the awful!!! First - the living area was under lit. A SINGLE table light fixture with a 12W, 1050 lumen lamp was the sole ambient lighting source for the whole room. I’m all in favor of energy efficacy and conservation but this was ridiculous. Task lights were on each side of the bed and on the desk but these did nothing to add sufficient ambient lighting in the room. Simply horrible general purpose lighting. Measured light level at under 15 foot candle - that seen in romantic restaurants but not living areas. Second - our TV reception went out overnight and now at nearly 9:30 PM in the evening we have only 1 channel to watch. Not a word from hotel management whom we raised the issue to early this morning. Have spoken to them twice and not one offer to move us. Third - Not sure what the room noises were early this morning but they woke me up. Although room AC was quite there were other noises - similar to water collection sumps flushing multiple streams of AC condensate from the hotel. This began at around 4:30 AM.…
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 28 Nov 2022
Steve: Thank you for taking the time to leave a review. We will address these opportunities, so it does not happen again. Our team is dedicated to complete satisfaction. I will share the review and we will address these issues.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly Staff and clean rooms in this fairly new hotel made for an enjoyable stay. The hotel is right next to the freeway so it’s convenient. The only complaint as is true of most hotels is poorly lit rooms, especially the bathrooms. However it was a nice stay.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 27 Jun 2022
Hello: Thank you for a great review. Our staff is dedicated to serving our guest and creating a memorable experience. Our hotel opened in 2018, so it is still very new. I will share the note with the entire team. Please stay again at Hilton Garden Inn Cincinnati Midtown.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The food at night was very good and bartender was doing it all and was good. Loraine in the morning was wonderful food was great thanks for a good time. Hotel was beautiful, beds were comfortable nice big bathroom. I wish there were 4 pillows per bed.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 27 Jun 2022
Cheri: Lorraine does rock. Our entire team is amazing. We try very hard to find folks who care and want to help our guest. I will share your feedback in our daily stand-up meeting. Cheri please stay at Hilton Garden Inn Cincinnati Midtown on your next trip to Cincinnati.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is conveniently located off of I71. A spacious lobby with 2 bicycles for guest use, a business center, restaurant and bar, pantry. Julia at the front desk is wonderful. So friendly and welcoming! Our room faced the highway but the windows are soundproof and we didn’t not hear any noise from the busy highway. Our room with 2 queen beds was spacious and even had 2 chairs (one a desk chair). The bathroom has a barn door that is a little hard to close but it does completely close. The closet has hanging space, shelves and drawers. Very helpful for unpacking and feeling organized. We had breakfast one morning at the hotel and enjoyed the cooked to order breakfast option. There is some street level parking but most of the spaces are in the garage below the hotel. It’s necessary to have a car, or be prepared to take public transportation to get to anywhere commercial. I didn’t discover any restaurants or shops within a short walking distance. Downtown Cincinnati is about an 8 minute drive. Overall pleased with my stay and would stay again at this hotel.…
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 3 Jun 2022
Hello: Thank you for leaving a review. Our team loves to read the reviews and i will share the good news today. Julia does a great job. Our entire staff is dedicated to providing an exceptional experience. I hope we can be your choice each time you stay in Cincinnati.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very much a disappointment for one of the newer Hilton hotels because of poor receptionist service, dirty room and poor parking. If rooms have allowed pets please let the next person know that may have pet allergies. The bathrooms should be clean and not have dirty toilets and hair on the floor and in the bathtub.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 3 Jun 2022
Taz: I apologize you didn't have a good experience. Our team is dedicated to providing great customer service. We do have dedicated rooms which are pet friendly. I hope you brought your concerns up to a team member while on property so we could make things right. I also will address the housekeeping concerns. Taz I hope you will consider staying the next time your in Cincinnati.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would stay here again. Ally at front desk when we checked in was very friendly, professional and informative. Family and friends gathered here for a wedding. We would definitely stay here in the future.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 8 Feb 2022
Michelle: Thank you for the positive post. Aly does an outstanding job. We are lucky to have her. Our entire team is dedicated to providing a positive experience. We hope you stay at Hilton Garden Inn Cincinnati Midtown on your next trip to Cincinnati.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk staff extremely friendly and helpful! Needed a place for my out-of-state 19yo college student to sleep for a few nights. Marriott hotels wouldn’t budge on their 21yo min age rule. Hilton employees easily mentioned an addon feature for room reservations that allowed my daughter to checkin without incident. Hotel was clean and on-site restaurant was an added bonus. Will most definitely stay at this hotel again!! Thank you……from a Mom of an out-of-state college kid!!
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jason Towles, General Manager at Hilton Garden Inn Cincinnati Midtown
Responded 1 Feb 2022
Karen: I am glad our staff felt empowered to help. My team is outstanding. I will share the good news with everyone. Creating a a positive guest experience for every guest is our goal. Please stay again at Hilton Garden Inn Cincinnati Midtown.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$164 - $210 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioCincinnati
NUMBER OF ROOMS
120
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Frequently Asked Questions about Hilton Garden Inn Cincinnati Midtown
Which popular attractions are close to Hilton Garden Inn Cincinnati Midtown?
Nearby attractions include Dana Gardens (0.7 km).
What are some of the property amenities at Hilton Garden Inn Cincinnati Midtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Cincinnati Midtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Cincinnati Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Cincinnati Midtown?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Cincinnati Midtown?
Conveniently located restaurants include Oriental Wok, P.F. Chang's, and Betta's Italian Oven.
Are there opportunities to exercise at Hilton Garden Inn Cincinnati Midtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Cincinnati Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Cincinnati Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Cincinnati Midtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Cincinnati Midtown?
Many travellers enjoy visiting William Howard Taft National Historic Site (5.0 km), Harriet Beecher Stowe House (2.7 km), and 20th Century Theater (2.4 km).