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Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel

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5311 Hetzell St, Cincinnati, OH 45227-1513
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (10)
Room & Suite (11)
Dining (7)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 49 hotels in Cincinnati
Welcome to the 100% non-smoking Holiday Inn Express & Suites in Cincinnati Red Bank. We are conveniently located on Hetzell St off the NE corner of Hetzell & Red Bank Rd just one mile from I-71, just minutes from downtown Cincinnati. Our central location is a half mile from Oakley Station, and less than 20 minutes from Cincinnati / Northern Kentucky International Airport (CVG).Leisure guests will find the Holiday Inn Express & Suites Cincinnati Red Bank near popular Cincinnati attractions: Cincinnati Bengals Stadium, Cincinnati Reds Stadium, US Bank Arena, The Jack Casino, Cincinnati Zoo and Botanical Gardens, and Newport Aquarium. The University of Cincinnati and Xavier University are minutes away.Business travelers to our Cincinnati hotel will enjoy a short trip to the headquarters of Proctor & Gamble, Fifth Third Bank, Kroger, Macy’s, and American Financial Group. Other nearby corporations include Gorilla Glue and Coca-Cola.
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Location

Full view
42Car recommended
Grade: 42 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
5311 Hetzell St, Cincinnati, OH 45227-1513
Getting there
Cincinnati/Northern Kentucky Intl Airport26 kmSee all flights
Cincinnati Municipal Airport6 kmSee all flights
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58Reviews1Q+A5Room tips
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Popular mentions
Grace wrote a review 7 Sep
1 contribution3 helpful votes
This was the worst hotel experience ever! I called to make a reservation for Saturday for a business meeting on Sunday. Reservations told me that Saturday was booked. However, I could check in at 3 am Sunday when my train arrived. Upon questioning her, she put me in hold to verify with front desk. She said that they said I could check in then. I get to the hotel at around 5 am and FD told me that all of the rooms are booked and I couldn't check in until 11 am! I had to stay in the lobby for hours until the room was ready! Aside from that, front desk was extremely unprofessional. Playing loud rap and eating while I was talking to him. I asked for a dry cleaning bag and he said they don't have them. I said every hotel has dry cleaning bags. He said smartly, not this one! And gave me a trash bag! I want a full refund for this totally unacceptable experience! I'm working with guest relations. However the manager is never there to reach. I'm currently taking this to corporate and the BBB
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Date of stay: September 2021Trip type: Travelled on business
1 Helpful vote
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David A wrote a review Aug 2021
5 contributions1 helpful vote
First off, the staff for the most part was polite and helpful and the furnishings were updated and reasonably comfortable. Next, the negatives. When we arrived there was a sign saying that the pool was closed. When I asked about it I was informed that it had been closed for around 6 months because of a maintenance issue. This was not listed anywhere when I was booking, which obviously would have changed my decision as I specifically looked for a hotel with a pool for my 2 young kids. I ended up with a very disappointed 3 and 6 year old who had already been told they'd be able to go swimming that evening when we got to the hotel. Next, when we got into our room, there were ants all over the floor in multiple places in the room. Obviously we requested a new room, and while they did accommodate our request, they seemed to be trying to talk us into staying in the ant room. One employee kept telling me that the ants just come in from outside and there was nothing they could do about it like that would affect my decision on not wanting to pay for my family to have to sleep in a room infested with ants. We did get a new room complete with carpets that were dirty enough to turn my kids' feet black, the faint aroma of weed and a rag and cleaning list that housekeeping had left laying out after finishing with the room. It was 8pm and we were only staying for one night, so we just dealt with it, but this was FAR below my expectations for a Holiday Inn Express. It was not the worst place I've ever stayed, but it was definitely the worst experience I've had with this chain. I won't stay here again.
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Date of stay: August 2021Trip type: Travelled with family
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CobbCoGA wrote a review Aug 2021
Marietta, Georgia743 contributions235 helpful votes
This place needs a good deep cleaning. The housekeeper did fine, but the carpets and day bed, etc. were stained and nasty. There was ingrained mold in the bathroom, etc. One of the elevators has been out since February. The window shade is ripped. All things being equal, I would pick another property next time.
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Date of stay: August 2021
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126PaulineC wrote a review Aug 2021
Bolingbrook, Illinois, United States99 contributions28 helpful votes
Room was clean and ready early. Not far from Xavier (we stayed while moving our daughter in). Continental breakfast is pretty much nonexistent, our blinds didn’t work meaning the sun was streaming in at Dawn, and there was no conditioner in the room. No apology at all about these things when I mentioned them a check out.
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Date of stay: August 2021Trip type: Travelled with family
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Carrie W wrote a review Jul 2021
Charleston, West Virginia183 contributions47 helpful votes
Hotel staff was friendly. The hotel was very clean. There was a large breakfast. There wasn’t much water pressure in the shower. I could hear people in the room above us at times. It was great for the price. It took about 15 minutes to get to GABP.
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Date of stay: July 2021Trip type: Travelled with family
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LOCATION
United StatesOhioCincinnati
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Frequently Asked Questions about Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Nearby attractions include Madison Bowl (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Conveniently located restaurants include Mazunte Taqueria, Izzy's, and El Jinete.
Are there opportunities to exercise at Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Cincinnati NE - Redbank Road, an IHG hotel?
Many travellers enjoy visiting Harriet Beecher Stowe House (7.7 km), 20th Century Theater (2.6 km), and Walnut Hills Cemetery (7.0 km).