The property was good. The staff could not have been nicer. The beds were comfy and the walk in shower was a plus. We were in 229 there was some funny and unique design failures. First the faucet in the sink would go into the sink counter and go on the floor making the floor wet. Now for the funny failure. The toilet seat is made for women as it would not stay up. My grandma and mom found that to he funny. Overall I'd definitely stay here again. The room was very clean !
Great hotel! It’s exactly what I expect from any hotel. Quiet, comfortable, and clean. Check in was a breeze, the staff are all helpful and friendly. Especially Cassie(hopefully I spelled that right). We were pleased with the room. It was spacious and well decorated. The bed was super comfortable and clean. Perfect shower pressure. There is a reason I will only stay at Hilton properties. I will definitely stay here again if I’m back in the are.
The room next to us had a barking, whining dog from 1 pm to 11 pm. No one came to the room and the front desk was no help. She reported trying to call the room which made the dog bark more and then the cell phone on file. No one answered and she couldn’t do anything more. It was not a relaxing stay to say the least.
Stayed here over the 2022 Labor Day weekend to do some hiking on the nearby American Discovery Trail. Location is very convenient to I-275 and US 50 and to MANY restaurants and stores. The hotel itself is surrounded by what seems to be a number of buildings under construction (or demolition), so approaching the hotel may give a sketchy appearance, but it was all good and safe, 'tho the driveway to the hotel was a bit rough. Plenty of parking and the staff that we met were friendly enough. Desk clerk Sarah was very helpful in recommending local eateries. Bed was very comfortable, shower worked well, as did the tv and wifi. Breakfast was ok: standard hotel pre-made omelets & sausage, oatmeal, DIY pancakes/waffles, bread, cereals, pastries, juice, coffee, tea, etc. Otherwise the area seemed safe and very quiet. Only one downside: the HVAC did not seem to have a "constant on" fan option when using the AC.…
We wanted to get away for the weekend and decided to go to Cincinnati. Choose this hotel because they took dogs and it was on the east side of the city. Clean , friendly, professional. Aesthetically pleasing. Better than I remember for a Hampton
The check-in experience was good. They use digital key access which I liked. The breakfast offering was good. The room was comfortable. I had an issue with the cleanliness. The iron in the room was dirty and needed to be cleaned (see photo) and under the rim of the toilet in the bathroom there was dried feces.
I have stayed here a few times. It is excellent except for the on going construction next door which causes some access issues but nothing major. The construction project has been going on for at least three years. It appears little to no work has been done in almost two years. Don't let the construction keep you from staying here. The room was great as was the service. Eastgate can be a real issue to get around in because of the traffic. However, there are a few place not far away to eat at. Ashley Roush was great at helping us with our reservation and check in. Thank you. I will stay there again on my next trip.
Room okay, location hard to get to. Then I was billed for a room someone else paid for, and when I noticed that six days later, they told me the charge was just "pending" and would "drop off." It wasn't pending and this was six days later.
We had stay her a few time in the past over a couple of years ago. Because of the problems I had t stayed here during covid and picked other properties. We discuss to come this time there and it was totally different. The young lady that check us in was awesome. And our room was very clean
This location is a little tough to get to so use a travel app. Rooms have been renovated which is very nice. Told all rooms are the same so no upgrades to bigger rooms. Currently construction next door which cause a little congestion. Bfast was standard. Staff was nice and friendly.