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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#2 of 19 resorts in Oahu
Location
Cleanliness
Service
Value
Travellers' Choice
A sophisticated boutique hotel located on the famed Gold Coast of Waikiki, the Lotus Honolulu, is a marriage of urban
sophistication with warm Hawaiian hospitality. Nestled between Kapiolani Park and a spectacular white sand beach,
this newly renovated hotel offers a peaceful retreat from the hustle and bustle of Waikiki with remarkable views of
majestic Diamond Head and the ocean.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool / beach towels
Bar / lounge
Beach
Bicycle rental
Kids stay free
Children's television networks
Paid private parking on-site
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Happy hour
Vending machine
Bicycles available
Boating
Canoeing
Diving
Hiking
Snorkelling
Canoeing offsite
Fishing
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Park View
Languages Spoken
English
Location
61Somewhat walkable
Grade: 61 out of 100
12Restaurantswithin 1 km
24Attractionswithin 1 km
1774Reviews38Q+A100Room tips
Reviews
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Rooms are bright and clean. Love the location just beyond the hubbub of the shopping area, but still walkable to the beach. Our view from the 12th floor was amazing. Staff was always helpful, available and pleasant.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Tiny convenience store just next door in case you need it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded yesterday
Thank you for the 5-bubble review! We appreciate the time you took to let us know we met your expectations. Good to hear you enjoyed the convenient location of our hotel, your guestroom and most especially, the services you received from our staff. Please consider Lotus Honolulu again when you return to Oahu. Have a wonderful holiday season! Warm regards, Julie Arigo-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
After extensive research about hotels in Honolulu, I decided on the Lotus for our first vacation trip since the beginning of the pandemic. The Lotus experience surpassed all my expectations. What a fabulous location, steps away from two beaches, a world-class French restaurant, Ily coffee and Italian espresso maker in the room, fancy and convenient beach chairs and luxurious towels for the beach days. We walked everyday to the Barefoot Beach cafe nearby, the most scrumptious local restaurant open for breakfast, lunch, and dinner with live music, ever! Walking 15 minutes more through the gorgeous park with lush trees and families having picnics, you get to the craziness, tourist-drenched Waikiki. What also makes the Lotus unique is its staff: Jessica (the fantastic Jessica, what glowing energy!), Christie (high beautiful vibe), Lita, Mari, Marilou, Zee, Rogie, Lester, George, Mila! Thank you for having us! I will come back to stay with you, no other hotel in Honolulu.…
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Date of stay: December 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from Guest Services, Guest Services / Front Office at Lotus Honolulu at Diamond Head
Responded 1 Jan 2022
Aloha Denise, Thank you so much for staying with us at Lotus Honolulu at Diamond Head. I am delighted to hear you were able to relax and enjoy all of our amenities and the breathtaking local area. Walking through the park like you described is such a tranquil experience. A huge mahalo to you for recognizing our special staff - they love welcoming energetic visitors such as yourself into our 'ohana. I can't wait to see you again soon! With Warmest Aloha, Carly Clement General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whenever we are visiting family on Oahu from our home on Kauai, we stay at the Lotus. The location, the staff, the cleanliness, the convenience, and the on-site restaurant all add to our experience and enjoyment. The staff is always the best, very friendly and helpful. The rooms are clean, quiet and the beds are always comfortable. We particularly have noticed how the front desk staff is always very friendly and happy. It seems they enjoy their work as much as we enjoy their hotel. We particularly enjoy the location. Just outside Waikiki, it's an easy walk to Waikiki shops and restaurants. Being across from Queen Kapiolani park is a great convenience. The park is very family friendly and always hosting some type of activity. We wake up, do our morning walk or jog around the park and always stop at the local coffee shop for a morning cup. The local Kaimana Beach is perfect for a morning swim, evident from all the local athletes in the morning. Normally, no large crowds found in Waikiki and a good mix between tourist and locals. We've stayed here several times for concerts at the Shell. It's the perfect spot for conveniently walking to the venue and not dealing with parking. The Lotus has a restaurant on the second floor that has an upscale feel although Ive sat at the bar with slippers and shorts on several occasions. The staff is always friendly, inviting and very knowledgeable regarding the menu. Lastly, the Lotus not only caters to the European and mainland visitor but also offers attractive Kamaaina pricing. No doubt we will return many times in the future. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded yesterday
Thank you so much for the great review! It’s great to hear from Kamaaina that the Lotus meets expectations. We appreciate your mention of the convenience of our hotel’s location to the beautiful Kapiolani Park and Kaimana Beach, as well as walking distance to mainstream Waikiki. Happy to hear commendations of the maintenance of our property and that you enjoyed our newly-opened restaurant, Arden. Always grateful to hear that our staff is part of the positive memories of your stay at Lotus Honolulu! Enjoy this holiday season and we look forward to your return. Warmest regards, Julie Arigo-General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love this boutique hotel located just steps from the beach and away from the main tourist drag at Waikiki, yet convenient to Honolulu attractions. The expansive Kapi'olani Regional Park is just across the street, with gorgeous views of Diamond Head. The staff were very friendly and accommodating. Free morning coffee and happy hour wine provided in the lobby. The new Arden Restaurant on the second floor was a real treat. Highly recommended!
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded 1 week ago
Thank you so much for taking the time to share your positive experience while staying with us! Great to hear you enjoyed the property’s location, the services rendered by our staff, our guest amenities and had the chance to dine at Arden. We appreciate the kind comments and hope to welcome you back again soon! Warmest regards, Julie Arigo-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Lotus is a breath of fresh air if you want to explore Waikiki but don’t want to be in the midst of all the high rises and crowds. The room was big and the lanai was large enough for 2 people to sit comfortably. Although it is not oceanfront, you still have an ocean view and of course Diamond Head is right there. The staff is very attentive to your needs and making sure your stay is exactly what you expected.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded 1 week ago
Happy Thanksgiving! Thank you so much for the favorable review. Good to know you appreciated the hotel’s location and your guestroom. It is also always great to know when our staff meet guest expectations. We hope you will choose Lotus Honolulu again should you return to Oahu. Warm regards, Julie Arigo- General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an edited version of the original as I said I would make note if Lotus decided to do the right thing and honor our original reservation agreement. I would like to thank the general manager Ms. Arigo for responding to my previous review and providing contact information. Also thank you to Ms. Yamashita for taking the time to exchange several emails in order to settle this dispute. The original post is below and I sincerely hope they took my suggestions to avoid this issue in the near future. Our stay was enjoyable, the staff was very friendly and their restaurant Arden was a delight. Christieann gave us great recommendations where to go for local dining and sightseeing. The employees here really do deserve 5 stars but I averaged my rating to a 4 because I would only give our room 3 stars. There were issues with the bed, a buckling floor and peeling wall paper at the seams. It was not so bad though that it was going to ruin our 1st visit to the islands. The biggest complaint I had is when we checked in and we were blind sided by a policy change regarding parking. Three months in advance I paid for our reservations (except for resort fees). At that time the parking policy was self park or pay for valet. Somewhere in the next three months management decided to make it only valet and charge $40 a day. I knew I had to pay a resort fee of $273.68 at check in, they charged me $608.72💸😡. Its important to note if I left that fees apply for cancellations within 72 hours and now we would need to find another place to stay too. Sure companies have policy changes all the time, but they chose not to inform registered guest of the change until they checked in. This way you are not given the option to shop around again and cancel should you so choose to do so before you're stuck between a rock and a hard place. The new policy should have been only applied to new reservations made after said changes took effect where the new fees would have been included in your quoted room rate. During our stay they also opened a gym which was adding another $10 to the daily amenities fee. Between the two guest were getting hit with an additional $50 a day at check in 😳. …
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded 1 week ago
Thank you for your revised feedback. We appreciate the time you took to do this as we take our guest comments seriously. It is always useful to take into consideration comments made by our guests so that we can continue to look for opportunities to improve. We hope you will consider Lotus Honolulu on your next visit to Oahu. Sincerely, Julie Arigo - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at Lotus three times in the past, sometimes with my husband, sometimes alone. I was visiting this area on my own this time and booked 7 nights here to visit family and friends. The room was decent but outdated. They did not have any USB ports in the room but they let me borrow one for my stay which was nice. The coffee every morning was terrific. The location, if you have to stay on this side of the Island. is good as well. Where I was really disappointed was with what seemed like a bait and switch with my reservation. I booked more than 60 days in advance. My reservation confirmation gave the price for my entire stay plus all of the taxes and the resort fee. The resort fee at the time of booking, as confirmed on my reservation that was saved on my phone was $29 per day and it included use of the amenities AND a nightly valet fee. When I arrived, a new person was working the front desk. He was very helpful and friendly but let me know that there was a daily resort fee of $38 and a valet fee of $40 per day that they were going to charge me which totaled more than $400 additional dollars. I let him know that I had my reservation on my phone that reflected different fees. He said the fees had recently changed and only the Manager could help, and she was out until a few days before my departure. He also let me know that my room was not booked the day of my departure so I could have a late check out for an additional $100 which I was happy to agree to since my flight was scheduled for 8:00pm. I felt confident the Manager would fix the fee issue and went on with my business. The day of check out, I spoke with the Manager and had to review my charges and my reservation several times. She kept telling me that my total rate might have been on my confirmation but the nightly fee was an actual average which means I owed more. WHAT? That made -0- sense. Finally she agreed to get within $30 of my confirmed rate so I agreed. Then she called to tell me that they were switching "systems" that day and would not be able to honor my late check out and argued that the gentleman checking me in said he never told me I could have late check out. Seriously. This was so ridiculous. I had plans for the day with friends not the other side of the Island. I had to cancel those plans because she wanted me to check out by noon. Then she told me I could stay in my room until 5 but I could not leave the room between 12 and 5 without checking out. Good grief! I stayed for 7 nights and paid a lot of money and received ZERO customer service. I will not stay gain, I would not recommend because they think it is okay to change the cost of your visit if they want. This Manager ruined my last day on the Island and left a really bad impression.…
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded 1 week ago
Thank you for taking the time to provide us with feedback of your stay. The feedback we receive from our valued guests is taken very seriously. It is unfortunate that you did not have a positive experience during your visit. It has always been of utmost importance for us to strive for excellence in service and as such, disappointing to hear we did not succeed with your stay. I would like to resolve your concerns. Please contact me by email at j.arigo@lotushonolulu.com should you want to discuss further. Sincerely, Julie Arigo-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I had an interesting experience at this hotel. We booked a room for three people with two beds and at first we were sent to a room with only one bed. The front desk "helped" us with moving us to a room that was facing the parking lot and not an ocean. And that was srill not the room we paid foor. We paid to be on the top three floors, and I was promised with the money I was spending I will be able to have an ocean view room. We spoke to the front desk representatives, Lotia and Jennifer, and sadly nothing was being communicated right. Lotia put us in a room that had 1 bed! And Jennifer just found a room with two beds to move us, instead of asking us to wait for our original room. We were so disappointed that the next day we approached the front desk and an on call employee ( I wish I remembered her name) was so genuine and nice that helped us with moving to one of the top three floors. This was a trip that meant a lot to my sister and I since we surprised our mother. And if it wasn't for the on call employee we would be able to giver a room with decent view. At the end they charged my sister and my credit card. When they asked for credit card, Jennifer mentioned , it is only for 100$ and that money will be refunded back to my account on the last day, my account was charged over $1300.…
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff, including Christie-Anne, were outstanding! Located in a nice, quiet area, with beautiful views and within walking distance to Diamond Head - a must hike. Comfortable rooms and very private beach. Would stay again.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Be sure to get up early if you want to grab a complimentary bike to ride for the day.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded 3 weeks ago
Thank you for the positive review of your visit with us! Happy to know you enjoyed the hotel’s location and got in hiking up Diamond Head, which is our guests’ most popular activity besides spending time at our beautiful beach. It is also always good to hear when one of our team members helped to make a positive impression. We hope to welcome you back again soon! Regards, Julie Arigo - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Conveniently located to the sites, and well situated away from the crowds of Waikiki. Within walking distance of Waikiki sites and beach is very close. Appreciated the beach towels and chairs. Room was spacious and clean. Mari, our housekeeper, was friendly and did a great job. Staff downstairs was very attentive to our needs and also friendly. Our room needed some airing out when we first arrived—it smelled musty. Staff was responsive. And the A/C was not working properly throughout our stay. We opened the doors, and the breeze helped. Skip ordering the champagne. ABC stores have plenty of selection
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Buy one of the $4,99 mats for the beach if going up to the north shore
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Julie Arigo, General Manager at Lotus Honolulu at Diamond Head
Responded 3 weeks ago
Thank you for taking the time to provide us with feedback on your stay. My apologies for the inconvenience you experienced due to the air conditioning in your guestroom. We are having this looked into so that this is corrected. It is good to know, however, that your overall stay was deserving of a 4-bubble ranking. I am glad you enjoyed the convenience of our location and the availability of beach towels and chairs for your use. Thank you for the commendation of our staff at the front desk and Mari, our housekeeper which will be relayed to them as they will be happy to hear your kind comments. We do hope you will choose Lotus Honolulu again the next time you come to visit Oahu. Regards, Julie Arigo-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$314 - $551 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aqua lotus honolulu hotel honolulu, lotus at diamond head honolulu, lotus at diamond head hotel
FORMERLY KNOWN AS
The Lotus at Diamond Head
LOCATION
United StatesHawaiiOahuHonoluluDiamond Head - Kapahulu - St. Louis
NUMBER OF ROOMS
51
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Claim Your ListingLOTUS HONOLULU AT DIAMOND HEAD (Oahu, Hawaii) - Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Lotus Honolulu at Diamond Head
Which popular attractions are close to Lotus Honolulu at Diamond Head?
Nearby attractions include Kapiolani Park (0.5 km), Kaimana Beach (0.08 km), and Diamond Head Luau (0.3 km).
What are some of the property amenities at Lotus Honolulu at Diamond Head?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Lotus Honolulu at Diamond Head?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Lotus Honolulu at Diamond Head?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Lotus Honolulu at Diamond Head?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Lotus Honolulu at Diamond Head?
Conveniently located restaurants include South Shore Grill, Michel's At the Colony Surf, and Barefoot Beach Cafe.
Are any cleaning services offered at Lotus Honolulu at Diamond Head?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lotus Honolulu at Diamond Head?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lotus Honolulu at Diamond Head offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Lotus Honolulu at Diamond Head?
Many travellers enjoy visiting Iolani Palace (6.3 km), Shangri La (2.7 km), and Liljestrand House (7.0 km).
Does Lotus Honolulu at Diamond Head have any great views?
Yes, guests often enjoy the city view available here.