DoubleTree by Hilton Hotel Alana - Waikiki Beach
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About
#57 of 94 hotels in Honolulu
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Value
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mountain View
Languages Spoken
English
Location
93Great for walkers
Grade: 93 out of 100
65Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
2106Reviews32Q+A100Room tips
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I had the Absolute privilege of staying at this location for one week. The staff upon arrival is very warm and friendly and that tone of customer service was met everywhere in the hotel. They truly embodied the Hawaiian spirit of friendliness and always willing to give you great advice on things to do, eat and see. This hotel is within walking distance of the beach and all the excitement of Waikiki and right off the bus line if you choose to take the bus. I would absolutely stay at this property again based on location and customer service. I encourage you to book this hotel For your Hawaiian stay.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 1 week ago
Our amazing staff works hard to ensure all our guests feel welcome and will be proud you appreciated their exceptional service. It's also great to know that our location was ideal for your trip. The next time you're in the area, please come see us again at DoubleTree by Hilton Hotel Alana - Waikiki Beach! David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Had stayed at this Doubletree by Hilton a few times and each stay has more than met my expectations, including my most recent visit to this property. I love the fact that this DTbH is centrally located, the staff is always so welcoming and who can forget those warm chocolate chip cookies that Doubletree by Hilton is known for; the Hiiking Cafe that adjoins the hotel was also a great place for breakfast. (I forget the owners name, but she does have that same last name as me, anyway---she was awesome!!!)
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 26 Feb 2022
Dear Scott, Thank you for choosing our hotel for your recent visit to Honolulu. It's great to hear you and your family are returning guests, and you enjoyed our lovely accommodations, convenient location, delicious dining, and exceptional service. We hope to see you again at DoubleTree by Hilton Hotel Alana - Waikiki Beach. Come back soon. Fernando Vazquez, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m currently staying here and the hotel is just okay. The staff specifically the valet are awesome! Super friendly and ask us how our day is going. The front desk male employee (didn’t catch a name) not as approachable. It’s close enough to the beach and main things to do in Waikiki. My biggest complaint is they are doing construction. I didn’t see that when I booked on the Hilton app. My husband and I are here for our honeymoon and hate hearing all the noise right outside our window. Like literally right below us. This is something you might need to consider when staying here since it’s going on till September.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Small pool and you have to pay for valet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 1 week ago
Dear Stephanie, Our team genuinely cares about the guest experience, and we are pleased that our staff is ensuring you are having a great time with us. Please accept our apologies for the noise from our renovations; we regret if you were surprised by this. Our team will discuss how we can better communicate this with our guests. Please enjoy your honeymoon to the fullest, and let our staff know if there is anything we can assist you with. Congratulations, and we hope you will join us at DoubleTree by Hilton Hotel Alana - Waikiki Beach on your next Hawaiian getaway. David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is one of the bright spots of my trips to Hawaii. The hotel staff is so kind and the fact they remember me each visit just makes me feel special. Jungmin, Elsa, and the team at the front desk always are smiling and despite the fact I am miles from home, I feel like I am with family everytime I visit. The hotel rooms are clean and the beds are comfortable. It is the perfect place to crash after long days of working and hiking. The showers are hot and the rooms are cold. I prefer to keep my room cold and it isn't overbearing with the humidity and heat. The valet is back and I appreciate this fact. I don't think people realize how difficult the parking was during the pandemic and I am glad I don't have to worry about someone hitting my car when I'm parked anymore. The valet team are quick and move through the line as fast as they can. The hotel is close enough to the Ala Moana mall and the Waikiki area for those looking for amenities, but is also away from the craziness of Kuhio street. For the guests who come with the Aloha spirit, please be patient and kind to your hotel employees! They are doing their best to make sure you have the best time. I will continue to only book here due to the amazing guest service and familiarity that comes with the team. I do wish Qian hadn't left, but I do look forward to saying hello to Jungmin and Elsa & team when I return this year. Mahalo Doubletree Ohana! - Lee Gibes…
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 1 week ago
Thank you so much for the kind words about your visit to DoubleTree by Hilton Hotel Alana - Waikiki Beach, and we're delighted that our amazing team members impressed you. Please consider coming back to stay with us again the next time you visit the area. David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a week in January. We planned this trip for my birthday, for Christmas, our anniversary, and my wife’s birthday. The room was very accommodating, and clean. Housekeeping was exceptional, all you needed to do was ask and they were there to help you. Check in and check out were extremely simple. Unfortunately, there is no self parking on the property, it’s all valet parking. Which can be expensive. We only rented a car for two days, so it wasn’t too bad. The restaurants were OK, but quite expensive. The pool looked to be quite comfortable, we didn’t go in, because we ran out of time. Sitting on our balcony on the 16th floor looking at the ocean was quite nice.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 1 week ago
Thank you for being our guest at DoubleTree by Hilton Hotel Alana - Waikiki Beach and for including us in your many special celebrations. Despite a few aspects not being quite your preference, it's great to know you enjoyed our clean accommodations, top-notch service, and beautiful views from your balcony. Your valuable feedback is appreciated, and we hope you will keep us in mind for lodging again next time. David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We purchased a 5 night stay at a to be named Hilton property tied to 2+ hour timeshare push at the Waikiki properties. Not a first timeshare sales push but our first time where we ended at a lower end property. The plus is that the Doubletree is very close to Waikiki Brewing and the cafe on the Lower Lobby level is reasonable and delicious. All the staff were helpful and friendly. The pool area is a major disappointment. Although there are lounge chairs and sofas there are no umbrellas for shade. The tile near the pool is slippery when wet. The rooms not facing the street are quieter but view from lower floors is depressing. The bathroom is small. There’s an approx 8” step/ledge into the shower. Step up and slide into the shower. The grab bar is not just for the elderly. Make sure you use a bath mat or you can slip and slide out of the shower…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 2 weeks ago
Thank you for your feedback about your recent visit. Our staff will appreciate the kind compliments on their service, and we are pleased that our location and cafe were highlights of your stay. We apologize that your room and bathroom did not meet your expectations, and our staff is available to address anything that is less than perfect during your stay. We hope you will consider returning for an experience we know will impress you even more. David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are pretty standard. They don't provide lotion or other bathroom amenities in the bathroom other than shampoo and soap. Parking rates per day is $50 and its valet only (no self-parking). Overall, a motel with a good location.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 2 weeks ago
Thank you for taking a moment to reach out to us. While we are glad that you appreciated our excellent location, you can rest assured that all of your feedback will be kept in mind as we move forward. The next time that you are in the area, we hope that you will give us another chance to exceed your expectations. David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Too far from the beach. Solid 15-20 min walk. If you carry items to the beach (umbrellas, food, water, chair, floaties) a nightmare. Many crosswalks. Travelled with my little one and the distance was not fun. I almost considered getting an uber. It's not far, but when you are carrying a lot of things, it's far enough. Beach chairs and umbrellas are $80 to rent on the beach. I bought a simple umbrella and chair and that worked for me. But the distance of the hotel to the beach its not worth it. Stay closer to the beach if you like to pack a lot of things and have small children. My daughter is 9 years old.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Pool is not heated
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 4 weeks ago
Dear Erika, Thank you for taking a moment to let us know about your experience. We're sorry to hear our proximity to the beach was not as you expected. Many booking websites list the distance of nearby attractions, including our official website; still, we apologize for any inconvenience you experienced and hope you still managed to enjoy some aspects of your stay. In the future, we'd love nothing more than to welcome you back for a better overall visit in the future. David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel, while centrally located, needs work. The rooms feel worn and are constantly damp even with the A/C on. The front desk staff always seemed tired and annoyed whenever I checked in, out, or went to purchase a drink (drinks are much cheaper at the 7-Eleven across the street). There is no washer and dryer on location so you can either pay for the service or go to the sketchy laundromat behind the 7-Eleven. If possible, I would stay somewhere else.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 27 Dec 2022
Dear Erin, While our prime location was suitable for your travels, it appears we fell short in other aspects. Please know that our team will investigate your comments to ensure that our accommodations are in tip-top shape. We know that we can do better and welcome another chance to prove this. David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked my mom a night at this hotel for a long layover. Sadly, she was injured this week and we had to cancel her flight home. Reynold at the property went above and beyond to work with the diamond desk to cancel my booking with no penalty due to the circumstances. He showed great compassion and my family are very thankful. Many thanks for your kindness and understanding, Reynold!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach
Responded 22 Dec 2022
Thank you so much for your high rating. While we're sorry to hear about the experience that led up to this, we're thrilled that our friendly service impressed you! We hope your mom is feeling better and that you'll consider giving us a chance at DoubleTree by Hilton Hotel Alana - Waikiki Beach in the future! David Means, Interim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$259 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
317
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Claim Your ListingDOUBLETREE BY HILTON HOTEL ALANA - WAIKIKI BEACH (Oahu, Hawaii) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about DoubleTree by Hilton Hotel Alana - Waikiki Beach
Which popular attractions are close to DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Nearby attractions include Honolulu Cookie Company (0.4 km), Waikiki Starlight Luau (0.5 km), and Ala Wai Canal (0.2 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Yes, parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Conveniently located restaurants include Tropical Tribe, goofy cafe & dine, and Aloha Kitchen.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Alana - Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Alana - Waikiki Beach?
Many travellers enjoy visiting Iolani Palace (3.5 km), Shangri La (5.1 km), and Queen Emma Summer Palace (5.6 km).
Does DoubleTree by Hilton Hotel Alana - Waikiki Beach have any great views?
Yes, guests often enjoy the ocean view available here.