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DoubleTree by Hilton Alana - Waikiki Beach

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DoubleTree by Hilton Alana - Waikiki Beach
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1,346 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
waianae, United States
Reviewed yesterday NEW

overall conference room and event coordinators were excellent. Hotel check in agents were horrible. They were uninviting and pretty rude. They seemed almost irritated that our check in did not go as smoothly as they wanted it to go. I had to keep checking with the guest agent if she received the credit card authorization form. The rooms were comfortable....

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Helpful?
Thank F2610VBjessicab
La Canada Flintridge, California
Reviewed yesterday NEW

WITH the quality of a HILTON, THIS hotel is perfectly situated. Walking distance to the beach, a 24 HR. coffee shop next door, this place makes for a great stay. As an added bonus, this hotel does not charge a resort fee like most of the others.

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Helpful?
Thank shirley91011
Chicago, Illinois
Reviewed 5 days ago NEW

We arrived via taxi & for whatever reason, the main drive was blocked off by yellow tape. We had to unload curbside. As we were unloading, there were 2 bell hops that saw us unloading but never came down the stairs to give us a hand. During the check in, the gentleman behind the counter could not answer simple questions...

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Helpful?
Thank cdebeikis7
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Cdebeikis7, We are sad to hear about your unsatisfactory experience. We are constantly improving the property, and the main drive is currently going through renovations. We will look further into your concerns and work to make improvements. We hope you had a great time in Hawaii. Mahalo, Armando M Guest Services

Edinburgh, United Kingdom
Reviewed 6 days ago NEW

From pickup to arrival excellent - On entering the hotel we were astonished at the decorative presentation of the hotel.Tge architecture of the place is beautiful,so we knew immediately that we were going to enjoy our short stay.Very "art nouveau " which was a pleasant change from all these latest modern hotels with no character.All together a great experience staying...

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Helpful?
Thank davideR4262SJ
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha DavideR4262SJ, Thank you for taking the time to share your experience. We are glad to hear that our property and staff met your expectations. We hope you had a great time in Hawaii. Mahalo, Armando M Guest Services

San Diego, California
Reviewed 1 week ago

Fantastic service. Superior location for all your Honolulu and Waikiki desires. The food was amazing... not a bad thing on the menu. I strongly recommend this property, I have stayed at most of the properties in Waikiki and this is a great one.

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Helpful?
Thank Arthur C
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Art C, Thank you for taking the time to share your experience. We are pleased to know that our service and property met your expectations. We hope we get to see you again and be able to serve you in the near future. Mahalo, Armando M Guest Services

Honolulu, Hawaii
Reviewed 1 week ago

I came for one night but wish I had more! With lovely scenic views overlooking Waikiki, it was a great hotel for both a comfortable stay as well as access to great activities. I would definitely stay here again!

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Helpful?
Thank 504nakiak
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha 504nakiak, Thank you for taking the time to share your experience. We are pleased to hear that we met your expectations. We look forward to being able to serve you again in the near future. Mahalo, Armando M Guest Services

Bellevue
Reviewed 2 weeks ago

Valet parking - easy, with pleasant attendants. Check-in was a breeze. Room was very nice with great views. Breakfast in the morning was good too. Be warned though. Parking is about $36 a day, and it is probably your only option. They is a nice restaurant & brewery next door called the Waikiki Brewing Company. Also it's about a 5-10...

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Thank Steve J
Kenosha, Wisconsin
Reviewed 2 weeks ago

Hotel is very well maintained with inviting lobby once you drop your vehicle off with the valet. Your greeted by a smiling knowledgeable check in staff. Room was very nice and clean with a small balcony that had 2 chairs and a small table; a great place to relax after a day of work. Breakfast was above average; however, I...

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Thank Thomas S
Mahwah, New Jersey
Reviewed 2 weeks ago

About 1/2 mile from the beach, to me some of the best service I have ever received at a hotel. Yes I'm a Diamond member but I saw how they treated everyone. Valet attendants very helpful in keeping bags there because I got there early and checked in early. Got my cab when needed. Mind you the beaches in Hawaii...

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Helpful?
Thank PeterHa1
Seattle, Washington
Reviewed 3 weeks ago via mobile

Since 2012 I've been a Diamond member by May or June each year. David checked me in. Why wasn't I on the Honors Floor? Why was my room which was $238 night when they advertised $178, right next to the elevator? Clinton the manager didn't move me or offer any concessions. Espresso machine broke-turns out it was a staff member...

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Helpful?
Thank Sharon B
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Sharon B, We apologize for your unsatisfactory experience. Our manager, along with the hotel, will continue to attempt to contact you in order to correct your unsatisfactory experience. Mahalo, Armando M Guest Services

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 

Additional Information about DoubleTree by Hilton Alana - Waikiki Beach

Address: 1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
Region: United States > Hawaii > Oahu > Honolulu
Price Range: ₹ 12,491 - ₹ 26,407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Alana - Waikiki Beach 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana - Waikiki Beach Honolulu, Hawaii
Hotel Style:
#21 Business Hotel in Honolulu
#38 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Alana - Waikiki Beach staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Alana - Waikiki Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some high floor rooms would have distant beach views.”
 of 5 bubbles HMF58, 16 Nov 2016 | Read review
“We choose a mid level suite for our family.”
 of 5 bubbles michellea707, 7 Nov 2016 | Read review
“I Prefer Partial Ocean View”
 of 5 bubbles digstravel, 27 Oct 2016 | Read review
“There is a LOT of traffic, so higher up the better in terms of noise”
 of 5 bubbles GregCinVA, 20 Oct 2016 | Read review
“Preferred Rooms on 15th floor ocean side are great. Waikiki can be noisy. Prefer the higher level rooms.”
 of 5 bubbles 366letitiab, 18 Oct 2016 | Read review
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