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Pacific Beach Hotel

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#46 of 85 Hotels in Honolulu
Certificate of Excellence
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Pacific Beach Hotel
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3,115 Reviews from our TripAdvisor Community

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Showing 2,177: English reviews
Arlington, Texas
Reviewed 14 February 2015

I lived in Hawaii for a number of years and recently returned for a visit. My stay at the Pacific Beach Hotel was wonderful. Every employee I met was friendly and helpful. My room was clean, well maintained during my stay and the view was to die for. I had a good experience with room service and used the spa....

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Helpful?
7Thank ccopelan
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha ccopelan, I am so happy to hear from a guest who traveled all over the world rated our hotel to be the top five hotels. We are very fortunate to have such wonderful staff that care so much about our guests. Your kind comments put many smiles on everyone’s faces. I am also delighted to hear that we were...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 14 February 2015

I love everything about this room. The view was amazing. I love the service they make me feel like I was at ritz Carlton hotel and j stay at ritz Carlton hotel before and I can honestly say pacific beach hotel was better for me. And for that price omg it's an unbelievable room. Thank you pacific beach hotel for...

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2Thank A TripAdvisor Member
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha, What a tremendous 5-star review! I love reading your review and we couldn't be happier to hear that you enjoyed everything about your experience. It is so rewarding to hear from a guest who stayed at 5-star hotels love our service better. Thank you for praising our team and we cannot wait to welcome you back to our Pacific...

Elizabethtown, Indiana
Reviewed 13 February 2015

This hotel was located just accross the street from the beach and was convenient to dining and shopping. We did not eat in the hotel dining room as we thought $46/each for dinner was a bit much. But our overall experience was positive.

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Helpful?
3Thank trains611
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha trains611, I am elated to hear that you had a positive experience! We also have an a la carte menu available at the Oceanarium Restaurant and you should try it on your next visit. Thank you for taking a moment to write a review on TripAdvisor and we look forward to welcoming you back again! Mahalo! Asari Ji Guest...

Canton, Ohio
Reviewed 13 February 2015

I was surprised by this hotel after reading the reviews. The lobby was clean and staff were friendly. The room I stayed in was nice, nothing to rave about. The bathroom is in need of updating. The beds were comfortable. The view was a partial ocean view on the 19th floor. I did like the view. The room faced west...

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Helpful?
2Thank Edward M
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Edward M, I am pleased to hear that you found our hotel to be clean, staff to be friendly, beds to be comfortable, and location to be very convenient. I am excited to announce that we are in the final planning stages of our upcoming renovation and our entire hotel including our guest rooms, bathrooms, and pool area will...

Wellesley, Massachusetts
Reviewed 13 February 2015

Rooms are fresh, bright, good firm mattress, quiet at night. Enjoyed whale watching from the small balcony. The staff are really very pleasant and helpful, but the lobby and restaurant are somewhat tired. Great location.

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1Thank Erica J
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Erica J, We truly appreciate your kind comments about our rooms, comfortable mattress, helpful staff, and great location. The whale watching season is from December to May and I am glad you were able to enjoy whale watching from your balcony. I am excited to inform you that we are currently in the process of finalizing our plans to...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 12 February 2015

Our circumstances only allowed one night at the Pacific Beach Hotel, but our stay was terrific in all respects. The hotel location is excellent, we had partial ocean view and a great view of Diamond Head as well, the room was clean, and most importantly quiet. Service and attention to detail made all the difference. Thanks for a great stay.

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2Thank A TripAdvisor Member
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha, Thank you so much for taking a moment to write such a lovely review! I am thrilled to hear that you enjoyed our hotel and the service we provided. We hope you can stay longer on your next visit and we love to have you back! Mahalo! Asari Ji Guest Experience Manager

Melbourne, Australia
Reviewed 10 February 2015

-Thank you so much for taking care of us on our recent stay. We were extremely satisfied with the service and our room. View was spectacular and room was very well maintained. Special thanks to Joelene for her extra attention :)

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3Thank roct_10
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha, We couldn't be happier to hear that you were extremely satisfied with our service and our room. We always love to make our guests feel special and Joleen at the Front Desk is delighted to get recognized. Thank you for rating us 5-stars and we cannot wait to see you again soon! Mahalo! Asari Ji Guest Experience Manager

Durham, North Carolina
Reviewed 9 February 2015

Excellent room, beautiful view, directly across the street from the beach/waterfront. Nice amenities and conveniences; friendly and knowledgeable staff, very willing to help and assure comfort. The beds were extremely comfortable; nice to have a fridge in the room.

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Helpful?
2Thank Tess M
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha TessM, Wow! Thank you for your amazing praises regarding our team! After sharing your comments with our entire team, we all have big smiles on our faces. I am so lucky to work with such wonderful staff and they deserve the recognition. We cannot wait to welcome you back again! Mahalo! Asari Ji Guest Experience Manager

Alberta
Reviewed 9 February 2015

Overall our stay here was good. The staff were friendly. We stayed on the 36th floor. We had an awesome view of Diamond Head and the beach. We were in a room that offered Ocean view, not Ocean front. Just be clear on what you want so you are not disappointed like some other reviewers. However, the view was beautiful....

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4Thank Becky9533
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Becky9533, I am above thrilled to hear that you enjoyed your stay with us overall. The compliments about our friendly staff, awesome views, cleanliness, and great location are much appreciated. I am excited to announce that we are very close to finalizing our plans to renovate the entire hotel and our entire hotel including our pool area will complete...

Holt, Michigan
Reviewed 7 February 2015

The most outstanding feature I found with this hotel was the houskeeper and valet staff. My housekeeper was exceptionally nice and attentive. I always take my own bedding and prefer cleaning my room. The housekeeper checked daily to see if we needed anything and never disturbed us when we had the do not disturb sign on the door. The gentlemen...

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1Thank Quietlyreserved56
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Quietlyreserved52, Thanks for the kudos! We truly appreciate your praises regarding our Housekeeping and Valet staff. They work so hard every day and it is so nice to see them get recognized. We do have a late check-out, but it is upon availability and we normally have a charge. I apologize that we were not able to accommodate you....

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 13,039 - ₹ 21,843 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Honolulu, Hawaii
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Family Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
170 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suite was large and sunny with a big patio”
 of 5 bubbles travelwop, 20 Feb 2017 | Read review
“Ocean view is very nice.”
 of 5 bubbles vickib401, 14 Feb 2017 | Read review
“Ocean Front is the best”
 of 5 bubbles Jennyle, 14 Feb 2017 | Read review
“ocean view tower with higher floor will give you a great view to the ocean”
 of 5 bubbles 644summerg, 13 Feb 2017 | Read review
“Partial ocean view rooms are enough! and also change rooms if you're right by an elevator, too noisy!”
 of 5 bubbles VanessaPerez, 12 Feb 2017 | Read review
5 of 5