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Pacific Beach Hotel

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#47 of 85 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Beach Hotel
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3,121 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Cairns Region, Australia
Reviewed 4 March 2015

Best buffet in Honolulu , great place to stay . You just cross 1 Street or Ave and your toes are on Wakiki beach . Very friendly staff . Abbie is the Go To person at the Concierge so very very good at her job , have not meet anyone in Australian Hotels as professional as Abbie in all my...

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Helpful?
1Thank ronnirt
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha ronnirt, I am overjoyed to hear that we were able to provide you with stress-free vacation time and it sounds like you enjoyed your stay with us! I agree Abbie at the concierge desk is very professional and knowledgeable. She genuinely loves her job and your review means a lot to her. I am also happy that you recognized...

Dubai, United Arab Emirates
Reviewed 4 March 2015

location is great...the free breakfast was huge buffet to choose.....love love the food..we had the big room...as we had two room we are ok the servise is fine the front dest was very helpful to get the descount from my cousin (hawaiian discount )i dont remember her name but she was pretty pragnant that time :) but only when we...

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Helpful?
Thank lynpool
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha lynpool, Thank you for choosing the Pacific Beach Hotel and for sharing your experience with us on TripAdvisor. I am delighted to hear that you love our breakfast buffet and enjoyed our convenient location. I apologize that you had to change your room when you extended your reservation. We always try our best to accommodate every guest staying in...

Gold Coast, Australia
Reviewed 3 March 2015

We would strongly recommend the Pacific Beach Hotel for anyone wanting to visit Honolulu. We stayed five nights and had a wonderful time. The service at the hotel was beyond our expectations. The hotel itself is very beautiful and is very close to all amenities. The staff are very welcoming, friendly and go beyond the call of duty to help...

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2Thank ZelRal
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha ZelRal, We are absolutely happy to hear that we completely exceeded your expectations and everyone at the Pacific Beach Hotel couldn’t be happier to hear your praises! This is the kind of service we strive to achieve every day and I am grateful for this top notch review of our staff, services, and beautiful views. Thank you for recommending...

Iowa Park, Texas
Reviewed 3 March 2015

wow, what a view from our oceanfront room, as this was our first stay at this hotel as we were celebrating our 50th wed annv the location is great, across the street from beach, walking distance to shops, excellent buffett, the most comfy bed of all of the hotels I have stayed at. Clean room, excellent service, most friendly staff...

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2Thank David U
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha David U, Congratulations on your 50th Wedding Anniversary and thanks for the kudos! Bernadette at the Front Desk and Kohry at the Bell Desk are so happy to receive such great recognition. Your praises regarding our excellent service, great location, excellent buffet, comfy bed, and clean room are very much appreciated. Thank you for choosing the Pacific Beach Hotel...

Philadelphia
Reviewed 3 March 2015

But not the last. We love this place. Location is perfect, beach lovely, especially with protected cove, rooms large and beds comfortable. Staff all helpful and be sure to make use of the Concierge Desk and Abbie. Aloha Café is wasted space, with little to offer except coffee and some sad looking Danish. I loved it when they had the...

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1Thank Bannyrose
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Bannyrose, I totally agree that Hawaii is all about relaxing! I think anyone who has visited the Hawaiian Islands has seen the famous shaka sign which can be interpreted as “hang loose” and Hawaiians use the shaka to convey the Aloha Spirit which makes Hawaii so special. I am beyond thrilled to hear that you love our hotel where...

Sydney, Australia
Reviewed 2 March 2015

Great view, lovely big room. Very happy and would have rated excellent until a bizarre encounter with a valet on our last day. We had been told earlier by one valet that my friends could park for a few minutes to show us up to our room later so they could see view. Ironic that we were later told off...

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1Thank Clare C
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Clare C, Thank you for taking a moment to share your experience with us. I am delighted to hear that you enjoyed your stay with us and you even invited your friends to show the great view from your room; however, I want to apologize for the inconvenience you encountered with our Valet staff. I already shared your comments...

Wollongong, Australia
Reviewed 2 March 2015

Nice hotel in a good position with the beach adjacent, the pool was only average and only to splash inn, nothing more.....the front reception staff need a lesson in manners and service they were not the friendliest and were actually quite rude.......on our first morning at breakfast the waiter was terrible and very rude so we never went back and...

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Thank Auss42
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Auss42, Thank you for staying with us all the way from Wollongong, Australia and for bringing your concerns to our attention. I sincerely apologize that you felt our staff at the Front Desk and the restaurant were less than friendly. I am very shocked to read your comments and this is not our high standards of service we have...

Sydney, Australia
Reviewed 2 March 2015

My wife and I enjoyed a fabulous 12 days in the Pacific Beach Hotel, made all the more enjoyable by the beautiful and friendly front-desk staff. As we have been coming to Hawaii each year for the past 20 years, we have done all our running around and now enjoy simply relaxing in the room for much of the time....

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4Thank Eric2035
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Eric2035, Thanks for the shout out! Alanna at the Front Desk is so happy that she got recognized! I am beyond thrilled to hear that our Front Desk team was able to make your stay enjoyable and you recognized our staff to be friendly. It is so rewarding to hear from a guest who has been coming to Hawaii...

Reviewed 1 March 2015

Great hotel, location is perfect. Just outside of the hustle and bustle of the main drag but only a short walk away. Check in was easy, our oceanfront room had amazing views, strongly recommend asking for the upgrade of 10 floor and up if you want unobstructed views. Just across the road is the beach. The room was clean and...

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2Thank mellee_72
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha mellee_72, You picked the right hotel to enjoy the great location and the amazing view! Our Housekeeping team jumped for joy after hearing your kind comments. They work so hard every day and it means a lot to them that their work was acknowledged. Thank you for the great suggestions to our readers and for the fantastic 5-star review!...

Reviewed 1 March 2015

My husband and I stayed 8 nights in a Ocean Front room. THe veiw from our balcony was just magnificent. The room was clean and tidy. THe staff were wonderful. Checking in and out was great. Everyone was very helpful. Staff always said hello, Roweena was lovely and made herself known to us as being the lady who looked after...

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Helpful?
3Thank robdeb10
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha robdeb10, I totally agree with you about the magnificent view we offer from our Ocean Front rooms and I am glad you were able to enjoy it! After sharing your comments with our team, we are all overjoyed to hear your kind comments especially Rowena at Housekeeping. I am also delighted to hear that you found our beds to...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 13,004 - ₹ 21,786 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your Pacific Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Honolulu, Hawaii
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 Family Hotel in Honolulu
#26 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
170 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, ocean front view!”
 of 5 bubbles TravelArts4231, 23 Feb 2017 | Read review
“Get rooms on higher floors”
 of 5 bubbles alejandrov862, 23 Feb 2017 | Read review
“All rooms are good here as the hotel is under renovations. Excellent quality room.”
 of 5 bubbles moonpea, 21 Feb 2017 | Read review
“corner suite was large and sunny with a big patio”
 of 5 bubbles travelwop, 20 Feb 2017 | Read review
“Ocean view is very nice.”
 of 5 bubbles vickib401, 14 Feb 2017 | Read review
5 of 5