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Sheraton Waikiki

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Traveller (4390)
Room & Suite (1320)
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Overview
  • Excellent40%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“infinity pool”(925 reviews)
“rum fire”(315 reviews)
“kai market”(128 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Sheraton Waikiki
Special Offer: 4th Night Free/Breakfast
Hotel deals
Offers from Sheraton Waikiki
Special Offer: 4th Night Free/Breakfast
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,477)
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Traveller rating
1,863
1,515
673
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213
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1,863
1,515
673
254
213
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2,711 - 2,715 of 4,518 reviews
Reviewed 1 June 2013

I've stayed at many hotels, and I have never stayed at a hotel with as many bitter, petty, and resentful front desk staff as this hotel!! Aside from the very good location of this hotel, there is not much more to say that is positive...More

4  Thank PrivateBanker
Response from SheratonWaikiki, Guest Experience Team at Sheraton WaikikiResponded 2 June 2013

Aloha and thank you for your recent comments. We are very concerned about your feedback and would appreciate the ability to connect with you directly to properly follow up on the issues you experienced. Mahalo and we look forward to connecting with you soon. 377GuestExperienceTeam@Sheraton.com

Reviewed 30 May 2013

The hotel itself is in a great location, close to shopping and restuarants but it is let down by average service and over the top pool rules. We requested an early check in weeks before arrival as we were arrving early after an overnight flight...More

1  Thank KazzaSummer
Response from SheratonWaikiki, Guest Experience Team at Sheraton WaikikiResponded 2 June 2013

Aloha and mahalo for sharing your recent experience with us. We apologize for the inconveniences your family experienced. Unfortunately we are not always able to accommodate early check-ins and understand how difficult it is to travel such a long distance with young children. We do...More

Reviewed 30 May 2013

We stayed here for 5 nights in December while celebrating our honeymoon. We had on oceanfront room with amazing views overlooking the infinity pool and the water. We had a great stay but the hotel was very busy, and we found that most of the...More

Thank Danni'Elle J
Response from SheratonWaikiki, Guest Experience Team at Sheraton WaikikiResponded 5 June 2013

Aloha and mahalo for sharing your experience with us. Congratulations on your wedding and we are happy you had a great honeymoon stay. We appreciate your feedback and hope you will consider staying with us on your next Hawaiian holiday. Cheers.

Reviewed 30 May 2013

Think twice before paying extra for the Club Facilities. The room itself costed out at $447.00 per night and honestly it was not worth it. Compared to other Hotel Clubs, this was down the lower end. Food was average, service was not the best, and...More

Thank dontone
Response from SheratonWaikiki, Guest Experience Team at Sheraton WaikikiResponded 2 June 2013

Aloha and mahalo for your recent review of our resort. We are very sorry to learn of your disappointing experience and we have shared your comments with our management team. We welcome you to connect with us directly at 377GuestExperienceTeam@Sheraton.com. Thank you again.

Reviewed 30 May 2013

This hotel is wonderful in location and everything it offers. We walked straight out of the hotel and right to the beach every day. Love watching the turtles swim in the ocean from our balcony! We had a wonderful time our whole week here. The...More

1  Thank Kim10932
Response from SheratonWaikiki, Guest Experience Team at Sheraton WaikikiResponded 2 June 2013

Aloha and thank you for your recent review of our resort. We are very happy you enjoyed your stay with us and look forward to welcoming you back on your next Hawaiian vacation. Mahalo and a hui hou.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 338 - US$ 725 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#14 Spa Hotel in Honolulu
#20 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 338 - US$ 725 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#14 Spa Hotel in Honolulu
#20 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4390)
Room & Suite (1320)
Pool & Beach (833)
Dining (195)
Amenities (131)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
Questions & Answers
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4 June 2018|
Answer
Response from Syed Z | Reviewed this property |
just size of room is different little bigger and also view of room is different.
0
Votes
Room Tips
"Best infinity pool"
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"Ocean views are amazing. Infinity pool is amazing. If you want a view go for a high floor but there is plenty..."
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"Ocean View is the best!"
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"Be sure to get sea view. Higher levels are great for better view"
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