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Sheraton Waikiki

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Traveller (4390)
Room & Suite (1320)
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Overview
  • Excellent40%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“infinity pool”(925 reviews)
“rum fire”(315 reviews)
“kai market”(128 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Waikiki
Special Offer: 4th Night Free/Breakfast
Hotel deals
Offers from Sheraton Waikiki
Special Offer: 4th Night Free/Breakfast
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Reviews (6,473)
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4,517 results
Traveller rating
1,863
1,515
672
254
213
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LanguageEnglish
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1,863
1,515
672
254
213
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All reviewsinfinity poolrum firekai marketedge barrumfire barthe club loungeocean frontfamily pooldiamond headthe royal hawaiianpool staffspg goldbusy hotelspg memberkoi pondsea turtlesresort fee
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2,561 - 2,565 of 4,517 reviews
Reviewed 27 September 2013

The pool is amazing, so beautiful. I haven’t seen like this hotel pool before. It located next to the ocean, so you feel like swimming in the ocean. When you are swimming, often you can see turtles in the ocean by the pool. Location also...More

1  Thank Jay1007
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 27 September 2013

Aloha and mahalo for your wonderful feedback. We are very excited to know how much you enjoyed your stay with us, especially our infinity pool. We appreciate your recommendation and look forward to welcoming you back soon. A hui hou.

Reviewed 25 September 2013 via mobile

Very expensive for what you get. Old dingy rooms, a very smelly take away store that stinks out the whole foyer. No Hawaiian feel to this place whatsoever. A disappointment as we were there on our honeymoon. A resort fee of $30 a day (...More

5  Thank VauDT
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 27 September 2013

Aloha and thank you for your recent feedback. We are very sorry to learn of your disappointment. While our decor may not be over the top we are very proud of our modern Hawaiian style, we have always worked with local designers and artists to...More

Reviewed 24 September 2013

Great spot - very close to all the sights and sounds and yet you can just relax by the pool and feel a million miles away - great for the kids - excellent pools and surrounds. Staff were great - easy going and the service...More

1  Thank BreakawayHoliday
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 27 September 2013

Aloha and mahalo for your fantastic review of our resort. We are thrilled you were able to keep your children entertained while being able to get a bit of relaxation in for yourselves. We appreciate you sharing your experience and look forward to welcoming you...More

Reviewed 24 September 2013

Small lobby that is simply packed like Times Square day and night. There is a beautiful infinity pool at the waters edge. But there is a sea wall in front of it that is a very busy public thoroughfare. It's usually filled with fishermen and...More

4  Thank Traveler80920
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 27 September 2013

Aloha and mahalo for your recent feedback. We are very happy you enjoyed the service you experienced during your stay and are sorry to learn of your disappointment with the lively atmosphere in the lobby area. Thank you for your comments and a hui hou.

Reviewed 24 September 2013

We stayed September 15-19. Great location, great pool, walking distance to great restaurants. Long line at check in, poor customer services. If you are not Japanese and not on a tour, good luck getting any great services. I asked for late check out and was...More

3  Thank forever681
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 27 September 2013

Aloha and thank you for your recent feedback. We apologize for the poor service you experienced and appreciate you bringing this to our attention. We have shared your experience with our management team and they are taking steps to insure this does not happen in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 339 - US$ 726 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#14 Spa Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#20 Luxury Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 339 - US$ 726 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#14 Spa Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#20 Luxury Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4390)
Room & Suite (1320)
Pool & Beach (833)
Dining (195)
Amenities (131)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
Questions & Answers
Ask a question
4 June 2018|
Answer
Response from Syed Z | Reviewed this property |
just size of room is different little bigger and also view of room is different.
0
Votes
Room Tips
"Best infinity pool"
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"Ocean views are amazing. Infinity pool is amazing. If you want a view go for a high floor but there is plenty..."
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"Ocean View is the best!"
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"Be sure to get sea view. Higher levels are great for better view"
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