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Sheraton Waikiki

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#32 of 84 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Waikiki
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5,800 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Waikiki
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Showing 4,044: English reviews
Victoria, British Columbia
Reviewed 1 week ago

Great hotel with lots of stuff to do, or you can just hang out at the property. It's my second time here and will come again. Last time I only stayed for 12 hours to rest before a flight through, and put it on my need to stay again list. This time three days and it was a great place...

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Helpful?
Thank bradolm
StarwoodWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha bradolm, We're happy to hear that you returned to our property for your second stay with us here at Sheraton Waikiki and plan to return again in the future. With our prime location in the heart of Waikiki, we do our best to provide amenities and activities to enhance your stay. We're happy to hear that you were able...

Orlando, Florida
Reviewed 1 week ago

I had previously stayed at the Sheraton Waikiki in January 1985 on a week long business trip, a long time ago I know. I had been impressed at the time with the hotel room, amenities and level of service. We recently stayed at the hotel for two nights on April 3rd and 4th. Upon check-in I noticed that the lobby...

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Helpful?
Thank jimk201527
StarwoodWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha jimk201527, We appreciate you taking the time to provide us with your valuable feedback on your recent stay with us. We are truly sorry to hear that the experience that you had in our rooms did not meet your expectations. We are happy to hear that our excellent associate team was able to re-accommodate you into another room but...

Bothell, Washington
Reviewed 1 week ago

We felt the room was extremely outdated and lower class. We experienced multiple erroneous charges upon checkout and we felt we were met with the firing squad and absolutely no acknowledgement to the obvious error.

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Helpful?
1Thank lemomcab
StarwoodWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha lemomcab, We're sorry to hear about the charges that you experience while here with us on property. We would like to assist you further with this. We will be reaching out directly to you shortly for more information. Thank you, Mari K. Sheraton Waikiki Guest Experience Team

Vancouver, British Columbia
Reviewed 1 week ago

We have been coming here for several years. The location is perfect, and it is a great place for couples or families. Despite the size of the Hotel, the service is very personal and welcoming. I particularly wanted to note Rodney the head of landscaping and Cindy at the Kai market who went above and beyond to find my glasses...

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Helpful?
Thank Howard M
Sydney, Australia
Reviewed 2 weeks ago

We recently spent 12 nights at the Sheraton Waikiki. From the moment we checked in with the friendly Jaylene we were advised we had been upgraded to a Partial Ocean View. What a view. The room was spacious and on level 21 we had a great view of the daily sunset. The Sheraton caters well for families and business travellers...

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Helpful?
Thank SJJMF
Sydney, Australia
Reviewed 2 weeks ago

My wife and I have been to Hawaii three times starting from 1979 honeymoon we stayed at outrigger waikiki second time we came was 2010 second honeymoon and recently at the Sheraton waikiki. We have seen many changes in the island over our three trips but the one thing that didn't change was the hospitality of the people. The staff...

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Helpful?
Thank georgebarakat777
Washington, District of Columbia, United States
Reviewed 2 weeks ago via mobile

Celebrating Wifey's birthday weekend. Enjoyed the service, especially Michael at Rumfire and Reggie at the front desk. Both guys were exceptional performers; hospitable and accommodating. Overall, the highlights were the infinity pool and the spectacular views. We had the ocean front on the 12th floor. The only complaints were the noisy children running and screaming in the hallways, but it's...

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Helpful?
Thank Asim K
Davenport, Iowa
Reviewed 2 weeks ago

This property was on the beach and was spectacular in accomodation, service and location to shopping dining and entertainment. We would stay there again on a return trip to Hawaii.If you are a party of six or more in the bars or resturants, watch for service charges on your bill. It is the tip for your server. We were not...

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1Thank ROBERT N
Honolulu, Hawaii
Reviewed 2 weeks ago

Make sure you get to know Jones at the pool. He's a legend at the Sheraton Waikiki. If you're an SPG Platinum guest, Jones can definitely help you out with the pool chairs. Just make sure you listen to him....he knows what he's doing and will do his best to help you out, especially if you are nice to him....

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1Thank eddy282
Fairbanks, Alaska
Reviewed 2 weeks ago

We got a city view room, but lucked into a partial ocean view. The view was only very marginally ocean view, but it was fine. The room was very comfortable, clean and modern. I have stayed in a lot of hotels in the area and this was the best by every metric besides maybe historical ambiance. The on-site activities and...

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Helpful?
1Thank Bugenhagen1096

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 21,898 - ₹ 44,509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu, Hawaii
Hotel Style:
#10 Top resorts Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
102 questions
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Auckland Region, New Zealand
9 months ago

See all questions (102)

Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request Diamond head view.”
  • Toto toilet seat. You can wash and has air to dry
virtuaplyr, 22 Apr 2017 | Read review
“don't go to this hotel”
175hisay, 21 Apr 2017 | Read review
“Waikiki is a bustling little resort town, so the higher the room, the quieter it will be. ”
Rhorty, 12 Apr 2017 | Read review
“Pillows a little too soft. ”
SJJMF, 9 Apr 2017 | Read review
“Check from time to time. Great deals can (rarely) be had if you can get in on a cancellation.”
Bugenhagen1096, 3 Apr 2017 | Read review
5 of 5