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About
#34 of 94 hotels in Honolulu
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Value
Travellers' Choice
Sheraton Waikiki is an oceanfront resort located steps from renowned Waikiki Beach, and moments away from the area's top attractions, upscale shopping, family activities and exotic natural destinations, including Diamond Head crater. After a day spent exploring, relax in one of the resort's beautifully designed outdoor pools, pamper yourself with soothing spa treatments or dine at one of four on-site restaurants. In the evening, retreat to spacious newly-renovated beachfront accommodations with the Sheraton Signature Sleep Experience, an open-air lanai and spectacular views. If visiting for event-planning reasons, take advantage of our resort's 16 contemporary meeting rooms featuring state-of-the-art audiovisual technology.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Game room
Snorkelling
Water sport equipment rentals
Waterslide
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
Chinese, Filipino, Japanese, Korean
Location
100Great for walkers
Grade: 100 out of 100
198Restaurantswithin 0.5 km
94Attractionswithin 0.5 km
7709Reviews237Q+A100Room tips
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+1
Great place, adult pool, kids pool separate, would stay again. Close to eating places, stores etc. Quiet, water front rooms a must. Small beach area, but like adult pool..would stay again. Kataram tour boat right next door, worth it for whale watching
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
This is a nice property. It was our first time visiting Waikiki and our first time staying at this hotel. The hotel is right in the heart of Waikiki and close to many great restaurants and shops. The hotel is very open and has a lot of amenities. We booked a city view, but as a Marriott elite gold member, we got upgraded to a partial ocean view (that also had a great view of diamond head). When we arrived around 1:30pm there was about 6 people in the standard line, but we were able to bypass that line as a Marriott elite member and check in early. Allison at the front desk was helpful and kind. Pros: - Rooms are nice with great views - The standard room has a mini-refrigerator - There is a tour pick-up area right outside the hotel, so our day tours were able to easily find us and pick us up. - The standard rooms have bidets which is a nice unexpected feature - You get a rubber wristband at check-in instead of a key card which was very convenient so that you didn't lose your key while you are out and about. - Plenty of elevators so you don't have to wait too long - There are laundry machines on site (you can use your credit card to pay) Cons: - Breakfast onsite is way too expensive. - The spa and the club lounge were both closed during our stay. - The whole area is very busy (this isn't the hotel's fault, just a product of the environment of Waikiki) Recommendations to future travelers: - With your resort fees, you get access to book various activities. Would recommend booking these in advance. You can book them up to a week in advance on the hotel's website. We did the stand-up paddle board lesson on the beach and the haku bracelet-making class. Both were good. - The breakfast options at the hotel restaurant are pricey (i.e., it was $30 for an omelet). But the hotel has various floors with shared microwaves. We brought breakfast burritos and heated them up in the microwave to save some money on breakfast. - We ordered a cake from Tropicakes for my birthday and the hotel kindly accepted the delivery and kept the cake in the fridge until we were ready for it. - Waikiki beach is next to the hotel and there is a calmer beach just slightly north. Bring your beach shoes since the rocks made them absolutely necessary. - Our room was on the 6th floor on the side of the hotel that is next to the kids pool. When our patio door was closed, we couldn't hear the noise - but it was fairly noisy with our door open. It was fine for us, but if you are looking to sit on your balcony and want some peace and quiet - I'd recommend a higher room and perhaps on the other side of the building not near the kid's pool. - We were traveling with another couple with no kids, but this hotel seems ideal for families. We saw some of the other hotel areas down the beach and this one has the best pool areas by far.…
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 5 Aug 2022
Aloha 822jordan, Mahalo for being a valued Marriott Bonvoy Gold Elite member and for choosing to stay at Sheraton Waikiki on your first visit to the area. We are delighted to read your summary of your enjoyable stay with us. It is nice to hear your appreciation for our hospitality, facilities, location, and accommodations. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. Mahalo again for your recommendations and a belated birthday wish from all of us here. We look forward to our next opportunity to provide you with another exceptional stay. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 3 nights. Pros: Fantastic location, modern room, car rental on site, infinity pool. Cons: Seriously feels like you are staying above a BUSY mall. There are numerous shops within the hotel and a walkway which is open to the beach. So many non hotel guests are streaming through so the hotel definitely does not have a luxury hotel beach vibe. Not for relaxing thats for sure.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent a week at this hotel this past summer. I guess for Waikiki it is decent, but I’m not staying here again. The positives: great views, and a nice location. We saw manta rays and sea turtles every morning. As other reviews were mentioning, the elevators were nice, and the location was good. The negatives…. We thought we could save some money by going to Oahu, but this turned out to be an extremely expensive trip. Between the room rates, the overpriced and underwhelming breakfast, the almost obligatory chair rental at the pool or beach, and the three digit cost for a rollaway we ended up spending just as much as we would have for a nicer resort on Maui, Kauai, or Big Island. All this for a 230 square foot room. I don’t think I have ever stayed in a smaller room. Waikiki is a beautiful beach, but it is way overcrowded. On top of that these rooms were way too small, and you need to rent a chair just to get a decent seat, and be on the beach at 8am just to get a good spot to rent. If you like crowded places and small rooms you may enjoy it, but unfortunately the view was not worth all the negatives for us.…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 2 days ago
Aloha pacificdune, Mahalo for choosing to stay with us. While we are happy to see you liked aspects of your visit, we apologize for the issues you endured during your time with us. We understand the frustrations that can occur during our peak season, and we are very grateful for your patience. We are also sorry our rooms did not meet your expectations and regret your disappointment with our breakfast offerings. We will share your comments appropriately to ensure a better guest experience going forward. Mahalo again for being our guest, and we hope you will consider a return visit so we can provide you with the exceptional experience you deserve. Mahalo, Mari K. Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Second time at the Sheraton, Waikiki but this time Roger, our housekeeper, really made it special. What a KIND and WELCOMING man. He greeted us with leis and went far above and beyond in taking care of our room. He brought us robes and slippers without being asked. He even made swans out of our towels and decorated them with flowers and a lovely handwritten note. Oh, and a vase of local greenery!! If you stay here, I hope you get Roger. Make sure to tip him well, he's worth it.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 4 days ago
Aloha Sophie K, Thank you for choosing Sheraton Waikiki once again. We love knowing you had an outstanding stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Roger; we appreciate that you mentioned them by name. It was our pleasure to host your visit, and we hope you will revisit again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie H wrote a review Jan 2023
Great service and care from the entire staff. Our room was well taken care of by Nerita. She was so helpful and sweet. Hope to be back soon! I will surely miss the amazing infinity pool and watching the sunset from the Edge!!
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 4 days ago
Aloha juliehG1477EF, We are delighted you chose Sheraton Waikiki for your visit and are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with Nerita. We are glad you could experience and enjoy the longest oceanfront infinity pool in North America, right here at our resort. We hope you will make us your home whenever you are in the area. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The package was purchased with 3 adults in a room. It was completely paid off, however, at check in, Sheraton was charging a fee of $849.30 extra because there were 3 to the room instead of just 2. The hotel manager, Mr Richard Parks, was totally rude and unhelpful and just kept stating to read the hotel advisories on the form.
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Date of stay: January 2023
Rooms
Service
Sleep Quality
Room Tip: My suggestion would be to not use this hotel even as a last resort if you don't want to be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 2 days ago
Aloha Daydream59762, Thank you for taking the time to show us your concern. We regret the negative experience you had. Kindly allow us some time to look into this matter, and we would be grateful for your patience during this time. Mahalo, Managment
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay but most importantly, loved Rodger, who took such good care of us during our stay. Always love our time here. The rooms overlooking the ocean are worth the extra amount and the infinity pool is heavenly
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This resort is definitely packed with amazing amenities that will give you enough activity options to fill a week of vacation without even leaving the resort or beachfront. The infinity pool is just amazing and the other pools and whirlpools are also a lot of fun and great for families. The only issues with this resort is that there is definitely a lot of people, everywhere, and all the time, which can be a bit tiring if you just want to relax in a quiet spot, as past 10am and until 10pm, that's going to be difficult. The prices for everything are definitely very high as well and the resort fee is also hard to stomach when you're already paying the steep price tag for the room. The beachfront area is nice as it is more private than the main Waikiki beach. As long as you're prepared to spend an arm and a leg for everything on this trip and don't mind a nosier resort, you should enjoy your time here.…
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 4 days ago
Aloha britneyb629, Mahalo for choosing Sheraton Waikiki. We are glad you loved our beautiful property and enjoyed our amenities. However, we apologize for the frustrations you experienced during our peak season, and mahalo for your patience. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. We also regret any disappointment you had with our resort fee. This fee allows us to offer additional benefits for all of our guests and the information regarding the same is readily available on our website; we do regret if this was not noticed before your arrival. It was our pleasure hosting you, and we look forward to our next opportunity to make your next stay exceptional. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam B wrote a review Jan 2023
Our stay at the Sheraton wakiki was amazing ! Especially with the above and beyond work effort from Roger. He made my family and I feel so special our entire stay. We definitely look forward to future trips at the Sheraton wakiki simply because Roger made rooms 911,915, and 919 feel so welcomed. We also loved his swan creations and couldn’t wait to show our families at home how amazing the island was but also the service at the Sheraton. So please let him know how amazing he was to our family and take extra care of your precious employee. Thank you. We look forward to future visits.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$522 - $575 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton waikiki hotel honolulu, sheraton hotel waikiki, sheraton hotel honolulu, sheraton honolulu, honolulu sheraton, sheraton waikiki honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1772
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Frequently Asked Questions about Sheraton Waikiki
Which popular attractions are close to Sheraton Waikiki?
Nearby attractions include Waikiki Sunset Cruise with Live DJ (0.4 km), Breakout Waikiki Escape Rooms (0.2 km), and US Army Museum of Hawaii (0.4 km).
What are some of the property amenities at Sheraton Waikiki?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Waikiki?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Waikiki?
Conveniently located restaurants include Honolulu Cookie Company, STRIPSTEAK Waikiki, and Steak Shack.
Are there opportunities to exercise at Sheraton Waikiki?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton Waikiki have an airport shuttle?
Yes, Sheraton Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Waikiki have airport transportation?
Yes, Sheraton Waikiki offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Waikiki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.