Great place, adult pool, kids pool separate, would stay again. Close to eating places, stores etc. Quiet, water front rooms a must. Small beach area, but like adult pool..would stay again. Kataram tour boat right next door, worth it for whale watching
This is a nice property. It was our first time visiting Waikiki and our first time staying at this hotel. The hotel is right in the heart of Waikiki and close to many great restaurants and shops. The hotel is very open and has a lot of amenities. We booked a city view, but as a Marriott elite gold member, we got upgraded to a partial ocean view (that also had a great view of diamond head). When we arrived around 1:30pm there was about 6 people in the standard line, but we were able to bypass that line as a Marriott elite member and check in early. Allison at the front desk was helpful and kind. Pros: - Rooms are nice with great views - The standard room has a mini-refrigerator - There is a tour pick-up area right outside the hotel, so our day tours were able to easily find us and pick us up. - The standard rooms have bidets which is a nice unexpected feature - You get a rubber wristband at check-in instead of a key card which was very convenient so that you didn't lose your key while you are out and about. - Plenty of elevators so you don't have to wait too long - There are laundry machines on site (you can use your credit card to pay) Cons: - Breakfast onsite is way too expensive. - The spa and the club lounge were both closed during our stay. - The whole area is very busy (this isn't the hotel's fault, just a product of the environment of Waikiki) Recommendations to future travelers: - With your resort fees, you get access to book various activities. Would recommend booking these in advance. You can book them up to a week in advance on the hotel's website. We did the stand-up paddle board lesson on the beach and the haku bracelet-making class. Both were good. - The breakfast options at the hotel restaurant are pricey (i.e., it was $30 for an omelet). But the hotel has various floors with shared microwaves. We brought breakfast burritos and heated them up in the microwave to save some money on breakfast. - We ordered a cake from Tropicakes for my birthday and the hotel kindly accepted the delivery and kept the cake in the fridge until we were ready for it. - Waikiki beach is next to the hotel and there is a calmer beach just slightly north. Bring your beach shoes since the rocks made them absolutely necessary. - Our room was on the 6th floor on the side of the hotel that is next to the kids pool. When our patio door was closed, we couldn't hear the noise - but it was fairly noisy with our door open. It was fine for us, but if you are looking to sit on your balcony and want some peace and quiet - I'd recommend a higher room and perhaps on the other side of the building not near the kid's pool. - We were traveling with another couple with no kids, but this hotel seems ideal for families. We saw some of the other hotel areas down the beach and this one has the best pool areas by far.…
We stayed for 3 nights. Pros: Fantastic location, modern room, car rental on site, infinity pool. Cons: Seriously feels like you are staying above a BUSY mall. There are numerous shops within the hotel and a walkway which is open to the beach. So many non hotel guests are streaming through so the hotel definitely does not have a luxury hotel beach vibe. Not for relaxing thats for sure.
We spent a week at this hotel this past summer. I guess for Waikiki it is decent, but I’m not staying here again. The positives: great views, and a nice location. We saw manta rays and sea turtles every morning. As other reviews were mentioning, the elevators were nice, and the location was good. The negatives…. We thought we could save some money by going to Oahu, but this turned out to be an extremely expensive trip. Between the room rates, the overpriced and underwhelming breakfast, the almost obligatory chair rental at the pool or beach, and the three digit cost for a rollaway we ended up spending just as much as we would have for a nicer resort on Maui, Kauai, or Big Island. All this for a 230 square foot room. I don’t think I have ever stayed in a smaller room. Waikiki is a beautiful beach, but it is way overcrowded. On top of that these rooms were way too small, and you need to rent a chair just to get a decent seat, and be on the beach at 8am just to get a good spot to rent. If you like crowded places and small rooms you may enjoy it, but unfortunately the view was not worth all the negatives for us.…
Second time at the Sheraton, Waikiki but this time Roger, our housekeeper, really made it special. What a KIND and WELCOMING man. He greeted us with leis and went far above and beyond in taking care of our room. He brought us robes and slippers without being asked. He even made swans out of our towels and decorated them with flowers and a lovely handwritten note. Oh, and a vase of local greenery!! If you stay here, I hope you get Roger. Make sure to tip him well, he's worth it.
Great service and care from the entire staff. Our room was well taken care of by Nerita. She was so helpful and sweet. Hope to be back soon! I will surely miss the amazing infinity pool and watching the sunset from the Edge!!
The package was purchased with 3 adults in a room. It was completely paid off, however, at check in, Sheraton was charging a fee of $849.30 extra because there were 3 to the room instead of just 2. The hotel manager, Mr Richard Parks, was totally rude and unhelpful and just kept stating to read the hotel advisories on the form.
We loved our stay but most importantly, loved Rodger, who took such good care of us during our stay. Always love our time here. The rooms overlooking the ocean are worth the extra amount and the infinity pool is heavenly
This resort is definitely packed with amazing amenities that will give you enough activity options to fill a week of vacation without even leaving the resort or beachfront. The infinity pool is just amazing and the other pools and whirlpools are also a lot of fun and great for families. The only issues with this resort is that there is definitely a lot of people, everywhere, and all the time, which can be a bit tiring if you just want to relax in a quiet spot, as past 10am and until 10pm, that's going to be difficult. The prices for everything are definitely very high as well and the resort fee is also hard to stomach when you're already paying the steep price tag for the room. The beachfront area is nice as it is more private than the main Waikiki beach. As long as you're prepared to spend an arm and a leg for everything on this trip and don't mind a nosier resort, you should enjoy your time here.…
Our stay at the Sheraton wakiki was amazing ! Especially with the above and beyond work effort from Roger. He made my family and I feel so special our entire stay. We definitely look forward to future trips at the Sheraton wakiki simply because Roger made rooms 911,915, and 919 feel so welcomed. We also loved his swan creations and couldn’t wait to show our families at home how amazing the island was but also the service at the Sheraton. So please let him know how amazing he was to our family and take extra care of your precious employee. Thank you. We look forward to future visits.