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Sheraton Princess Kaiulani

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#49 of 85 Hotels in Honolulu
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1 room 2 adults 0 children
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Sheraton Princess Kaiulani
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3,320 Reviews from our TripAdvisor Community

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Showing 2,250: English reviews
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Napanee, Canada
Reviewed yesterday NEWvia mobile

Great central location, clean rooms, wonderful bed; quiet. This hotel is older but provides all the facilities one would need. Very happy with our stay. The pool could use some upgrades as it looked a little dingy. Nice area for sunbathing with poolside food and beverage service.

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Helpful?
Thank loyarts
Duluth, Minnesota
Reviewed 3 days ago NEW

For the most part we were satisfied with this hotel. It is right across the street from Waikiki Beach and if you are in the tower you have a great view. The staff was nice, everything was very clean, the workout facility was very nice for a hotel, and the pool area is great. The bathrooms were incredibly small and...

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Helpful?
Thank kmcbod5
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha kmcbod5, Thank you for taking the time to share your feedback with our team. We strive to provide our guests with the superior customer service they deserve and your helpful insights will allow us to do so. We apologize for the problems you faced with your room and your AC unit. I will make sure to share this information...

Sydney, Australia
Reviewed 3 days ago NEW

Great location for a hotel. The rooms are reasonably sized and have all the comforts of a hotel of this size you would expect (ironing board, safe, fridge). Nearly all rooms have balconies with some form of view of the beach. Walking distance to Waikiki beach (aka absolute tourist trap) is literally the time it takes to cross the road....

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Helpful?
Thank Glenn S
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Glenn S. We are overjoyed to hear that you had a wonderful experience during your recent visit to the Sheraton Princess Kaiulani Hotel. Our central location makes it very convenient for guests to enjoy the nearby beach, shopping or dining outlets. We thank you for your time and look forward to welcoming you back again soon. Mahalo, Kristen K....

Dawson Creek, Canada
Reviewed 1 week ago

We had a city view on the 18th floor and one door back from ocean view, overlooking the International Marketplace. This unfortunately meant we could hear everything happening in the marketplace and much of the traffic and activities on the main drag. Even with the lanai doors and curtains closed. The room was clean and all the staff were friendly...

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Helpful?
Thank Laura A
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Laura A, Thank you for your much appreciated feedback following your recent stay at the Sheraton Princess Kaiulani. Our team is always looking for ways to improve for our guests and make their experiences better. We apologize for the noise and long waits you had to endure for the elevators. I have made sure to share this feedback with...

Ottawa, Canada
Reviewed 1 week ago via mobile

Hotel is centrally located in Waikiki. Hotel rooms and pool are ok but unspectacular. It can be long wait for elevators of hotel towers. Hotel provides towels and beach chairs and hotel employees provide water and fruit at Waikiki. Hotel provides 30 minute day rooms which allows guests who check out at noon to spend day at beach then shower...

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Helpful?
Thank Warren L
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Warren L, Thank you for your much appreciated feedback following your recent stay at the Sheraton Princess Kaiulani. Our team is always looking for ways to improve for our guests and make their experiences better. We apologize for the long waits you had to endure for the elevators. I have made sure to share this feedback with our management...

Nottingham, United Kingdom
Reviewed 1 week ago

My husband and I stayed here last October and could not find fault, we were kindly upgraded when we arrived and got a great view of the beach. Our room was lovely and we were lucky enough to have two double beds so made it feel very luxurious, the bathroom was small but had everything you needed and I loved...

Review collected in partnership with this hotel
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Helpful?
Thank JoeyBradley
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha JoeyBradley, Thank you for choosing to stay at the Sheraton Princess Kaiulani Hotel. We are happy to hear that our team was able to provide you with a wonderful upgrade upon check in as well. Our housekeeping team works very hard to make sure our guests are well taken care of and we're very fortunate to have such great...

Anchorage, Alaska
Reviewed 1 week ago

Beautiful interior and decorations. The staff was awesome. My boyfriend and I celebrated our 1st anniversary and front desk sent us champagne and wonderful snacks. This hotel is close to everything. One block from waikiki beach.

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Helpful?
Thank Jennifer P
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Jennifer P, We're so happy to hear that you enjoyed our recently refreshed lobby area and rooms. We love the modern feel the new décor brings to the hotel. Here at the Sheraton Princess Kaiulani we are very fortunate to have such a great team of associates who truly care about our guests. We thank you for staying with...

Reviewed 3 weeks ago via mobile

The hotel is at the very heart of waikiki, very nice lobby, love the pictures of the princess hanged all over the place and I absolutely love the wall on the reception area, its a collage of pictures of the princess. The staff were lovely and polite. The room though is okay, just regular. The bathroom is kinda small. Enjoyed...

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Helpful?
Thank Mary Ann T
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Mary Ann T, Thank you so much for taking the time to share your feedback with our team. We strive to always make improvements for our guests and offer them the superior service they deserve! We are happy to hear that you enjoyed your recent stay with us and we hope to welcome you back again soon. Mahalo!

Reviewed 3 weeks ago

My teenage daughters and I have stayed in this hotel 3 times out of our 4 visits to Oahu. The one year we didn't stay there we all wished we had. For one thing, the price is very reasonable compared to others hotels in Waikiki. The rooms are clean and spacious and most of all the staff is very friendly...

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Helpful?
Thank Bonnie T
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Bonnie T, Thank you for your continued support of the Sheraton Princess Kaiulani. We are so happy to have been a part of your families Oahu vacations for the past few years. We are truly lucky to have amazing guests like yourself who continue to visit us whenever they are in Waikiki! From our great location to our wonderful...

New York City, New York
Reviewed 3 weeks ago

Before check-in, I was worried that a hotel a block away from the beach would keep us from the action -- and views. I couldn't have been more wrong: the views were incredible -- on the 17th floor of new wing, we saw Diamond Head, the beach, and mountain/ skyline in one sweep from our balcony. Charming environment -- and...

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Helpful?
Thank Doree19
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Doree19, Thank you for sharing your wonderful feedback with our team. From our Ainahau Tower, especially on the 17th floor, the views of Diamond Head and Waikiki Beach are spectacular! We're so happy to hear you enjoyed them! Here at the Sheraton Princess Kaiulani the property itself and our wonderful team of associates genuinely share the aloha spirit with...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu. The hotel invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar! ... more   less 

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 14,641 - ₹ 23,466 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Honolulu, Hawaii
Hotel Style:
#13 Top resorts Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Princess Kaiulani staff and other travellers.
54 questions
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Isle of Man, United Kingdom

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Questions? Get answers from Sheraton Princess Kaiulani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have balconies and views. Choose the highest room you can.”
 of 5 bubbles bondiau, 23 Feb 2017 | Read review
“I would try for ocean view or pool view if we ever stayed here again”
 of 5 bubbles 479lauraa, 19 Feb 2017 | Read review
“It's nice to get a room with a balcony overlooking the pool - you just have a seat and enjoy the night-time entertainment”
 of 5 bubbles 42bonniet, 3 Feb 2017 | Read review
“Request a high floor to get the full sweep of the city”
 of 5 bubbles Doree19, 30 Jan 2017 | Read review
“Tower rooms, mid to upper level, facing Diamond Head have great ocean views as well!”
 of 5 bubbles hollster22, 30 Jan 2017 | Read review
5 of 5