We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Princess Kaiulani

Show Prices
#49 of 84 Hotels in Honolulu
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Princess Kaiulani
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,345 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,265: English reviews
Start your review of Sheraton Princess Kaiulani
 Click to rate
Amman
Reviewed yesterday NEW

We booked to this hotel after Christmas and new year eve , expecting having great time worth spending the highest prices for the air lines and hotel due to the season, but unfortunately we does not got the room that we paid for and found cockroaches in the room which spoiled our total trip. Very bad management who never care...

 Report
Helpful?
Thank nazar091
Cwmbran, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

We were very pleased with this hotel. Great location and lovely helpful staff. We were on the 22nd floor of the tower in a newly refurbished room with a balcony, with views over Waikiki beach. It was the first American hotel we'd been in that had enough sockets to charge all our electronic gadgets in one go!! Not a big...

 Report
Helpful?
1Thank gilwernboy
About Hotel's Favourite Review
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha gilwernboy, Thank you for taking the time to share your feedback with our team regarding your recent visit to the Sheraton Princess Kaiulani Hotel. We are so glad to hear that you enjoyed your stay and that you found the hotel to accommodate your needs accordingly. Our team is always looking for ways to improve and as such your...

Reviewed 2 days ago NEWvia mobile

Lovely reception and pool area. Room comfortable but slightly dated. Couldn't enjoy balcony as air conditioning towers were overwhelmingly deafening. Very disappointing. It is in a great location and close to the beach and other activities.

 Report
Helpful?
Thank John K
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha John K, We thank you for taking the time to share your insights with our team. We are always looking for ways to improve our services and offerings for our guests. We apologize for the issues you faced with noise, I have made sure to share this feedback with our team so that they may address your concerns. Thank...

Reviewed 4 days ago NEWvia mobile

We were placed in an a room with adjoining room, at wee hours of Saturday morning 1:00-2:00 am we called hotel front desk 3-times regarding screaming and yelling neighbors in adjacent adjoining room, each time assured security would be up to handle nothing ever happened as smoke continued to billow in under and around adjoining door frame, I was forced...

 Report
Helpful?
Thank Christopher D
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Christopher D, Thank you for taking the time to share your feedback with our team. Here at the Sheraton Princess Kaiulani we are always looking for ways to improve for our guests and your helpful feedback will help us to do so. We sincerely apologize for the issues you faced during your recent stay with us. We want you...

Honolulu, Hawaii
Reviewed 1 week ago

Even though the hotel is nice and the service is good ,we booked a room for three adults 11 months before going ,when arriving at the hotel we were told they had upgraded us to a king size bed which we thought was OK not realising they expected myself and wife to share the same bed with our 21 year...

 Report
Helpful?
1Thank burtallum3
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha burtallum3, Thank you for taking the time to share your feedback with our team. We are always looking for ways to improve our services and offerings for our guests and make their stay with us enjoyable. We sincerely apologize for the issues you faced with your room. We completely understand your frustration and have made sure to share your...

Reviewed 1 week ago

I've been staying at this hotel since 25 years ago. It was my favorite Waikiki Hotel and I'd stay here 3 out of every 4 times I visited Waikiki. Then I was shocked when I stayed here 6 years ago. It was a hotel in despair and falling apart. Was not even a 1 star, and in very bad need...

 Report
Helpful?
1Thank Hunter k
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Hunter K, Thank you for your continued support of the Sheraton Princess Kaiulani Hotel. We are truly fortunate to have amazing guests like yourself who have continued to visit us over the years. We appreciate your helpful feedback as we are always looking for ways to improve for our guests. We are so happy that you decided to once...

New York City, New York
Reviewed 2 weeks ago

I just stayed at the hotel for four nights. Overall, I thought it was a good value for $127.06 + the $28 resort fee per night. All of the hotel staff was pretty friendly. They offered me both free breakfast + 500 points as a Platinum welcome bonus, instead of a choice between the two, which was nice. Because the...

 Report
Helpful?
1Thank donotblink
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha donotblink, Thank you for taking the time to share your helpful feedback with our team following your recent stay at the Sheraton Princess Kaiulani. We appreciate your loyalty as an SPG Platinum member as well. We are so happy to hear that you enjoyed your stay and that our wonderful team of associates took such great care of you....

Shellharbour, Australia
Reviewed 2 weeks ago

This was out fourth trip to Hawaii and after staying at two other hotels we decided to try the Sheraton, Princess Kaiulani. We arrived about 09.00 as we had an early flight into HNL from Australia but we could leave our cases in a secure area. When we were finally checked in we were given a free upgrade to an...

 Report
Helpful?
1Thank Tom S
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Tom S, Thank you for choosing to stay at the Sherton Princess Kaiulani during your most recent visit to Hawaii. We are glad to have been a part of your vacation and are happy to hear that you enjoyed a pleasant stay with us. From room service to the pool and bar area and a beautiful ocean view room,...

Ottawa, Canada
Reviewed 2 weeks ago

Wheelchair accessable even the showe. Or room has great view of the ocean. One block to Waikiki beach. Chairs and towels provided. Staff is VERY helpful. Great pool area. Loving it.im with daughter and grandchildren 8 and 10. There is a chair to lower people into the pool. Close to shopping and restaurants.

 Report
Helpful?
Thank Mary E
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Mary E, Thank you for taking the time to share your feedback with our team. We are so happy to hear that you found our accommodations to be very wheelchair friendly and our amazing team of associates were very helpful. We are so glad that you and your daughter and grandchildren enjoyed a wonderful stay with us. The Sheraton...

Davis, California
Reviewed 2 weeks ago

My family and I have stayed here 3 times in the past year. Our most recent stay was 3/6/17-3/9/17. Erin who works at the check in counter was amazing!!! She was so sweet and made sure our stay was enjoyable (which it was). The entire staff makes you feel like family. Erik tending the Splash Bar was also very nice....

 Report
Helpful?
Thank SYAE313
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha SYAE313, Mahalo for continuing to choose the Sheraton Princess Kaiulani! We are so delighted to be a part of your families vacation each time you visit Waikiki. Here at the Sheraton Princess Kaiulani we are very fortunate to have such an amazing team of associates like Erin and Eric who truly care about our guests and work hard each...

1,959 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1446)
Viewed
Pool/Beach Area (119)
Viewed
View from Room (170)
Viewed
Hotel & Grounds (212)
Viewed
Room/Suite (199)
Viewed
Family/Play Areas (8)
Viewed
Bathroom (48)
Viewed
Dining (17)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (671)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (485)
Viewed
Amenities (69)
Viewed
Partial Ocean View Room (168)
Viewed
Pool (35)
Viewed
Dining (52)
Viewed
The Hotel (161)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (5)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Honolulu hotels
Waikiki
Hilton Garden Inn Waikiki Beach
Waikiki
Aston Waikiki Circle Hotel
Waikiki
Holiday Inn Resort Waikiki Beachcomber
Show Prices
Show Prices
Show Prices
Pagoda Hotel
#66 of 84 in Honolulu
483 reviews
Waikiki
Waikiki Parc Hotel
Waikiki Parc Hotel
#34 of 84 in Honolulu
1,489 reviews
Waikiki
OHANA Waikiki East Hotel
OHANA Waikiki East Hotel
#43 of 84 in Honolulu
1,713 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu. The hotel invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar! ... more   less 

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 13,285 - ₹ 23,233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, HotelsforEveryone, Hotels.com, Priceline and Orbitz so you can book your Sheraton Princess Kaiulani reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Honolulu, Hawaii
Hotel Style:
#13 Top resorts Hotel in Honolulu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Princess Kaiulani staff and other travellers.
60 questions
Ask a question
Isle of Man, United Kingdom

See all questions (60)

Questions? Get answers from Sheraton Princess Kaiulani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a partial Ocean view rooms”
 of 5 bubbles nazar091, 27 Mar 2017 | Read review
“For city views need to be above floor 5 as not much of a view below”
 of 5 bubbles burtallum3, 18 Mar 2017 | Read review
“ask for pool view and you'll get partial ocean view”
 of 5 bubbles 956hamh, 15 Mar 2017 | Read review
“Ask for an ocean view”
 of 5 bubbles donotblink, 14 Mar 2017 | Read review
“Pretty much any room above the 9th floor facing the ocean should have a great ocean view”
 of 5 bubbles SYAE313, 11 Mar 2017 | Read review
5 of 5