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Moana Surfrider, A Westin Resort & Spa

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Traveller (3838)
Room & Suite (1055)
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Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“beach bar”(451 reviews)
“the banyan tree”(300 reviews)
“rocking chairs”(314 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Offers from Moana Surfrider, A Westin Resort & Spa
Special Offer: Breakfast for 2 Included
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Offers from Moana Surfrider, A Westin Resort & Spa
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,501)
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1,981 - 1,985 of 4,170 reviews
Reviewed 22 December 2014

Thank goodness I stayed at The Westin. As far as hotels go on Waikiki I think it is the stand out by far. The rooms are small with no mini bar (unlike the Hitlon Cabana). Beach access is great. The food is ok.More

1  Thank DaveMelbourne2010
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 23 December 2014

Aloha Dave, Thank you for your review. We are glad that you enjoyed being at the Moana during your stay in Waikiki. As a Westin resort, our mission is to be a partner in our guests’ well-being to ensure that they leave us feeling better...More

Reviewed 21 December 2014

We stayed at the Moana Surfrider from Dec 4 - 12, 2014, and we were very pleased with our room, the service, the food, and the response when we asked for anything. We stayed on the 5th floor in one of the old section rooms...More

Thank SueLovesTheBeach
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 23 December 2014

Aloha Sue, Thank you for sharing your experience with us. It is wonderful to hear that you enjoyed your stay at the Moana. Your comments regarding your guestroom, dining experience, and service provided by our associates truly reflect the meaning of our motto, “First Lady,...More

Reviewed 21 December 2014 via mobile

The hotel was nice, clean and well located. Everybody was friendly except for the servers at the beach bar. We waited for 20 minutes and nobody came to the table. We had to leave. Make sure to get a room with a lanai it makes...More

2  Thank Paola C
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 24 December 2014

Aloha Paola, Mahalo for your comments. We are disappointed to hear that you were not able to enjoy a relaxing dining experience at the Beach Bar during your stay. At the Moana, we strive to exceed our guests’ expectations and provide exceptional service with aloha,...More

Reviewed 21 December 2014

My family and I stayed here for 6 nights. Absolutely amazing staff and luxurious finishes to the hotel itself but I would not recommend a family of 4 staying a double bedded room... We actually had no room to move really. The bathroom was also...More

Thank ErinP1995
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 24 December 2014

Aloha Erin, Mahalo for sharing your experience. It is unfortunate that your guestroom experience was less than perfect. The Moana’s unique layout features three different wings with distinct features to fit our guests’ preferences: charming, intimate settings in the historic Banyan Wing, unique Hawaiian artwork...More

Reviewed 19 December 2014

From the white coated "bell hops" that greet you on the front steps of the hotel to the huge Banyan tree that covers the large patio deck area down to the beach, this is a fantastic old colonial style hotel. The rooms are spacious and...More

Thank ScottishPaul
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 25 December 2014

Aloha Paul, Thank you for your comments. It is wonderful to have exceeded your expectations on your last stay at the Moana. Your experience truly reflects the Moana’s mission of sharing genuine aloha and personalizing guest experiences in a timeless setting. From gazing out at...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Outdoor pool
Details
Price range
US$ 332 - US$ 590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Honolulu
#9 Top resorts Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 332 - US$ 590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Honolulu
#9 Top resorts Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3838)
Room & Suite (1055)
Pool & Beach (395)
Dining (182)
Amenities (37)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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wolfdance7
28 March 2018|
AnswerShow all 10 answers
Response from Colleen H | Reviewed this property |
Nothing is complimentary at this property. Breakfast will cost around $40 with tip or more for 2. Not sure about high tea and suggest contacting the hotel
1
Vote
Miquela O
30 January 2018|
AnswerShow all 2 answers
Response from J P | Reviewed this property |
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is... More
4
Votes
joeysmom22
15 November 2017|
AnswerShow all 8 answers
Response from CarlosDavidov | Reviewed this property |
Not inside the Hotel but it has a bar on the beach where you can.
0
Votes
Room Tips
"Can’t help you."
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"View from Tower room, even if partial is good"
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"Ask for a balcony room in the Historic section-cannot book so it must be a request."
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"new building"
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