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Moana Surfrider, A Westin Resort & Spa

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#23 of 84 Hotels in Honolulu
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Moana Surfrider, A Westin Resort & Spa
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4,614 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,434: English reviews
Sonoma CA
Reviewed 24 May 2013 via mobile

Spent a 5 nite week at the Surfrider. Was told only double beds. I realize most of the clients were Japanese but a double was a tiny bed. Next the pool/ bar area was very noisy and packed. Not a problem because it was easy to visit other hotels on the beach. The biggest issue was the elevators in the...

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Helpful?
2Thank Papa13Sonoma
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us and for being our guest. We are sorry to hear of the concerns you mentioned and we apologize for any inconveniences you encountered while staying with us. One of the three elevators in our Tower Wing is under renovation and will be completed by the end of June. Poolside lounge chairs are on...

sydney
Reviewed 24 May 2013

We stayed for 4 nights in this hotel in an overall 21 day holiday that involved all the islands. I was expecting more from this hotel than what we got. Lets begin with service. It was a mixed bag with some good experiences but more bad ones. First the check inn. Just as many other guests reviews we are also...

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5Thank locosfc
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us and for being our guest. We are sorry to hear of the service you received and we sincerely apologize for any problems you encountered while staying with us. Our credo is “First Lady, First Class” and the service you mentioned is uncharacteristic of our standards. Management of both departments has been notified to...

Reviewed 24 May 2013 via mobile

Second stay at the Moana Surfrider and it was as good as the first. The location is great and to be able to walk out of the hotel straight onto the sand is the only way to go. Tower rooms all but new so any room is a winner regardless of the view. We called the hotel direct and as...

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1Thank Madagencies
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us and for being a loyal member of our Starwood Preferred Guest Program. We are pleased to hear you had a wonderful stay here at “The First Lady of Waikiki” and that your second stay was just as good as the first. As you mentioned, our beachfront location in the heart of Waikiki is...

roswell, ga
Reviewed 23 May 2013

Always walked past this hotel when staying in Honolulu and walked through the lobby and told myself that I just had to stay here some day. Well, we finally stayed here, only 2 nights :-( but it was definitely worth the wait. It has an ambiance that makes you feel comfortable with an understated elegance. Everyone was very friendly and...

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Thank cmdadamo
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us! We are delighted to know your stay here at “The First Lady of Waikiki” lived up to your expectations. We set the trend in Hawaiian hospitality over a hundred years ago and aim to remind our guests of a simpler time, with services such as Afternoon Tea on the Veranda. The Moana Surfrider,...

Toronto, Canada
Reviewed 22 May 2013

March 29 was the first time I set foot on Honolulu and I couldn't have picked a better resort to stay. The Moana Surfrider is situated right in the heart of EVERYTHING. Regarding the facility, as other reviewers have mentioned, the resort has a charming and unique front that sets it apart from all other. If you stay, you must...

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Thank Aidan N
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you so much for sharing your delightful experience with us. We are so glad you enjoyed your private beach umbrella rental, reserved exclusively for guests of the Moana Surfrider, A Westin Resort & Spa. We are also happy to hear you treated yourself to a service at the Moana Lani Spa, the only beachfront spa in Waikiki. A...

Sydney
Reviewed 21 May 2013

We stayed at the Moana Surfrider for 6 nights in May 2013. Ever since I first visited waikiki back in 2005 I have always wanted to stay here. I was travelling with my husband and 3 year old daughter. We stayed in the Tower Wing (which had nice generous bedrooms) in a deluxe city view room. The room still allowed...

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2Thank Sun-Kissed26
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you sharing with us and for being our guest. We are so happy to hear you had a pleasant time here at “The First Lady of Waikiki” and we hope we met your expectations from eight years ago. We are glad you enjoyed your Tower Wing guestroom and that you were able to view beautiful Waikiki Beach from...

Denver, Colorado
Reviewed 20 May 2013

The bar under the banyan tree in the back of the hotel is my favorite - go have a drink even if you don't stay here. Easy access to the beach - no crossing the street. I have stayed in a room that faces the street - it is a bit noisy, but with the window closed you can still...

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1Thank michael o
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, We are so happy to hear how much you enjoy the Beach Bar nestled underneath our iconic banyan tree. The Beach Bar is the perfect place to sip on a cocktail and watch the sunset over Waikiki Beach. The Banyan Courtyard features live music daily and is so reminiscent of the Hawai’i of yesteryear. The Moana Surfrider, A Westin...

Hollywood, Florida
Reviewed 20 May 2013

We looked at the photos here on the advisor that other people posted and we almost did not book. But we did and HAPPY we did!!!! The food at the Beach Bar and Service Great ( but on Hawaiian time ) Relax and Enjoy!!! It's On the Ocean. Housekeeping staff the Best and Friendly. Every time we requested something from...

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Thank Shifu1
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you so much for such a wonderful review! We are thrilled to hear how much you enjoyed your time here at “The First Lady of Waikiki.” Our staff is filled with the aloha spirit and happy to accommodate the various needs of our guests. The Beach Bar truly is the most perfect place to enjoy a cocktail and...

Melbourne, Australia
Reviewed 20 May 2013

Pros: right in the center of Waikiki Great access to beach Beautiful Resort Hotel has Victorian style Decent restaurant You don't need a car Close proximity to shopping and nightlife High-chairs available for babies Cons Rather expensive (this probably kept my rating from 5 star) No microwave No dvd player If you want to see the famous Waikiki beach, and...

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2Thank WillK531
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. We are so happy to hear you enjoyed your stay and appreciated the historical qualities of “The First Lady of Waikiki.” As you mentioned, we are located directly on the beach in the heart of Waikiki where our guests can easily walk to nearly everything Waikiki has to offer. Kalakaua Avenue has world...

Waco, Texas
Reviewed 19 May 2013

Beautiful old hotel right on Waikiki Beach. Our room was in the original hotel, and we loved it. Nice ocean view, roomy, nice linens. We really liked the Beach Bar under the Banyan tree. Great drinks, snacks, music, people watching.

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1Thank Shirley L
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us and for being a guest of “The First Lady of Waikiki.” We are delighted to hear you enjoyed your ocean view guestroom in our historic Banyan Wing. Rooms in our Banyan Wing are so charming and most representative of the Hawai’i of yesteryear. Being the first hotel built in Waikiki, we try to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 22,944 - ₹ 44,873 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#8 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on an upper floor, with an ocean view”
 of 5 bubbles jkerm, 7 Dec 2016 | Read review
“We were on the 11th floor facing the ocean and it was fantastic. AC worked, TV worked, nice bathroom, everything was perfect.”
 of 5 bubbles Athenasmommy, 7 Dec 2016 | Read review
“Room 1465 partial view of the ocean, however can be loud due to the Duke restaurant live bands every night. We like music so did not mind”
 of 5 bubbles ssengthavy, 5 Dec 2016 | Read review
“get an oceanview if you want it to be extra special”
 of 5 bubbles 234paulap, 30 Nov 2016 | Read review
“Try to get a room with a view on the side away from the Outrigger Hotel.”
 of 5 bubbles SDLHK, 28 Nov 2016 | Read review
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