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Moana Surfrider, A Westin Resort & Spa

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#23 of 84 Hotels in Honolulu
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Moana Surfrider, A Westin Resort & Spa
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4,841 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,625: English reviews
Auckland Region, New Zealand
Reviewed 12 February 2014

My husband and I have recently returned from a week-long stay at this beautiful hotel and I'm so glad we finally chose to stay here after much debating between the various ocean-front properties in Waikiki. The hotel itself is completely charming, if you enjoy heritage properties with character you will be in heaven here. From arriving at 11.30pm at night,...

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Helpful?
1Thank Kat201125
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your wonderful experience. We are happy to hear that you enjoyed so many of the Moana Surfrider’s unique features during your stay. We hope that your signature experiences, such as listening to entertainment in the Banyan Tree courtyard and visiting the Moana Lani Spa for a relaxing treatment, created wonderful Moana Memories for you and...

San Francisco, California
Reviewed 12 February 2014

From the breathtaking entry way with its completely open like lobby to the wrapping trees that cover the pool landscape, this hotel makes you feel like you are most definitely in Hawaii. The staff was so friendly upon check in and the accomodations were worth every single penny spent. We were lucky enough to have a view of the beach...

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Helpful?
1Thank Kbbinford
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your kind review. We are delighted to hear that you thoroughly enjoyed your stay and are already looking forward to returning. Waking up to see beautiful views of the Pacific Ocean from your guestroom is truly an amazing experience and a highlight for many of our guests. We appreciate your review and await your next arrival to...

encino, ca
Reviewed 11 February 2014

Okay, the facade is pretty but the rooms in the old historic section are ridiculously noisy with pedestrian and street traffic. Tower rooms are no big deal and when my bedding choices were ignored (high quiet room, king bed translated into third floor over the pool loud speaker or double beds on a higher floor), management feedback (Paula - "we'll...

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Helpful?
1Thank jeff b
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your comments. It is unfortunate to hear that we were unable to exceed your expectations on your recent stay with us. Our Guest Service Agents do their best to accommodate all guest requests based on availability. Please contact us at 374guestexperienceteam@westin.com so that we may personally assist you in arranging your next stay. We appreciate your...

Vancouver, Canada
Reviewed 10 February 2014

This is my second time staying at this Westin. We chose this hotel because we were SPG members, but we did not get any SPG benefits. I had forgotten how small the rooms were. One of the rooms we got was smelly and noisy. They told us there were no upgrades available because there are too many gold and platinum...

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Helpful?
1Thank yachiman
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your review. It is disappointing to hear that we did not exceed your expectations on your recent stay. At the Moana Surfrider, A Westin Resort & Spa, we strive to provide exceptional service and a rejuvenating experience for our guests. We appreciate your loyalty as an SPG member and hope to have the opportunity to regain...

Fullerton, California
Reviewed 9 February 2014

I fell in love with the Moana last time I was in Waikiki and vowed to stay there the next time I was here, well this time I made it and was extremely disappointed. As soon as we got off the shuttle bus, we were not greeted by anyone or made to feel welcome, what a difference from the Royal...

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Helpful?
Thank percysmom
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced with your room accommodations during your stay. We take great pride in preserving the original structure and features of the Moana Surfrider, including the size of the rooms in the historic Banyan Wing, so it is disappointing to hear that your experience was...

Perth, Australia
Reviewed 7 February 2014 via mobile

We stayed at the moana surfrider for five nights at the end of a 46 day holiday in the US. Honolulu was a welcome respite from the freezing temperatures in Chicago, Boston and New York (thank you, polar vortex), and an opportunity for us to acclimatize prior to returning to stinking hot Perth. We were also celebrating our eldest daughter's...

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Helpful?
1Thank Persephone S
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Mardi, Mahalo for sharing your experience with us. We are happy to hear that your stay at the Moana was the perfect conclusion to your holiday vacation. It is also great to hear that our associates were able to make your daughter’s 21st birthday extra special with a lei, a Hawaiian symbol of affection and love. We hope that...

Honolulu, Hawaii
Reviewed 6 February 2014

I choose the beach house restaurant at the moana as it should be one of the best in honolulu. The evening started with a table next to the kitchen entrance despite a specific reservation request several hours prior for a balcony table. This was however well recovered after a pleasant 15 minute wait in the lobby bar while being entertained...

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Helpful?
1Thank 1234gourmand
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your review. It is unfortunate that we were unable to exceed your expectations on your recent visit to the beachhouse at the moana restaurant. Your honest feedback is appreciated and will be shared with our food and beverage management team. On a brighter note, we are glad to hear that you enjoyed the performance at bin1901,...

Honolulu
Reviewed 3 February 2014

Bin 1901 in the lobby of The Moana Surfrider is a lovely place to relax with a glass of wine;the atmosphere is warm and welcoming like being with friends in their home.the piano player was excellent. Charmaine our waitress is always friendly and professional.Living on an outer island ,Bin 1901 has become my place to relax in Waikiki.

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Helpful?
1Thank Jferrariamas4321
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing about your wonderful experience at bin1901. We are so glad to hear that bin1901 has become your haven for relaxation in Waikiki. You described it perfectly – the intimate setting creates a warm and welcoming atmosphere that encourages our guests to relax and unwind. It is also nice to hear of the wonderful service you...

Brisbane, Australia
Reviewed 3 February 2014

The best place to stay in Waikiki for us. A beautiful relaxed feel, clean rooms, soft beds, free wifi the best 24 hour gym-it overlooks the strip so great people watching!! Right in the middle of everything, so a bit noisy but fun, close to the best shops, we walk to Ala Moana, love the restaurants that are all so...

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Helpful?
2Thank RobinaS
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your wonderful comments. It sounds like your stay with us was truly relaxing and enjoyable. Many of our guests love that they can stroll right out of the Moana’s lobby onto beautiful Waikiki Beach and also be within great walking distance of shopping and dining outlets. We are so happy to hear that you visited our WestinWorkout...

Winnipeg, Canada
Reviewed 2 February 2014

We stayed at the Moana Surfrider in the Ocean tower. Excellent views from the lanai with the most relaxing sounds of waves in the morning. A very clean hotel with plenty of space. Parking across the street at the Sheraton wasn't so bad. We loved to sit out in the back on the sun chairs in the evening and listen...

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Helpful?
1Thank Cdn_daddy_69
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your wonderful comments with us. We are thrilled to hear you enjoyed your stay and are already looking forward to returning. Lounging on the beach chairs as the sun sets on beautiful Waikiki Beach is a highlight for many of our guests. On your next visit, we highly recommend the breakfast buffet at the Veranda...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 21,662 - ₹ 41,361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a room with Diamond Head / ocean view, get it!”
  • Needs no description!
 of 5 bubbles Jimboz, 27 Mar 2017 | Read review
“The Diamond Ocean View room we have is fabulous.”
 of 5 bubbles V311BFjackw, 25 Mar 2017 | Read review
“Unless you want access to the beach club and are going to use it, go in the tower wing”
 of 5 bubbles A_R0wley, 22 Mar 2017 | Read review
“City view can be loud but not outrageous”
 of 5 bubbles 129vut, 22 Mar 2017 | Read review
“Free wifi for reward members”
 of 5 bubbles wendycU6320SB, 18 Mar 2017 | Read review
5 of 5