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Moana Surfrider, A Westin Resort & Spa

5,430 reviews
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Traveller (3764)
Room & Suite (1032)
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Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“beach bar”(449 reviews)
“the banyan tree”(291 reviews)
“rocking chairs”(311 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
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Offers from Moana Surfrider, A Westin Resort & Spa
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,430)Write a Review
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1,851 - 1,855 of 4,111 reviews
Reviewed 4 February 2015

We stayed at a tower room facing the street. Almost every morning during our stay at around 4am, the garbage truck came to collect garbage which lasted almost an hour. It was very noisy. My children were too tired to be affected but I was...More

2  Thank Jayjade
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 8 February 2015

Aloha Jayjade, We are disappointed to learn that your stay with us was less than perfect. As a Westin resort, our mission is to be a partner in our guests’ well-being to ensure they leave us feeling better than when they arrived, so we regret...More

Reviewed 3 February 2015 via mobile

Having had the luxury ( or misfortune ) of staying in literally thousands of hotels around the world, I do have to say I really enjoyed the vibe of the Moana Surfrider. THEY original hotel in Waikiki dating back to the beginning of the 20th...More

2  Thank James G
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 8 February 2015

Aloha James, Thank you for choosing to stay at the Moana. We regret that your dining experiences for breakfast at the veranda and dinner at beachhouse at the moana were less than perfect, but we are happy to hear that you were pleased with the...More

Reviewed 3 February 2015

I love the people who work there. They are nice and I got lei'd in by the first person who greet me. I had a great trip in Hawaii. The hotel just beside the beach and I can see the diamond head very clearly. I...More

Thank Nancy T
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 8 February 2015

Aloha Nancy, Mahalo for your kind review. We are happy to hear that your trip to Hawaii was the best holiday you’ve ever taken so far. Your comments truly reflect the meaning of the Moana’s motto, “First Lady, First Class.” From a warm lei greeting...More

Reviewed 2 February 2015

You will NOT be disappointed by staying here. What you need to know: - Rooms: comfortable, varying in size depending on your needs. AC, TV, Wifi, included. - Beds: unbelievably comfortable, like best sleep of your life comfortable - Staff: outstanding - Location: This is...More

2  Thank Crystal E
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 8 February 2015

Aloha Crystal, Thank you for staying at the Moana. It is wonderful to hear that your stay with us in Waikiki fit perfectly with your preferences. From a dream-filled night’s sleep in our Westin Heavenly Bed to an unrivaled location on Waikiki Beach to days...More

Reviewed 2 February 2015

Visited Waikiki for our third trip. We wanted to stay at the Moana Surfrider really as it was a beautiful place and looked like it provided exceptional service. The reality didn’t match the reputation, certainly in this day and age. It is very nice, but...More

6  Thank Gary N
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 8 February 2015

Aloha Gary, We are disappointed to learn that we were unable to exceed your expectations during your third visit to Waikiki. We sincerely apologize for the challenges you faced throughout your stay and regret that your personal encounters with our associates were less than perfect....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Outdoor pool
Details
Price range
US$ 343 - US$ 585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Honolulu
#9 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 343 - US$ 585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Honolulu
#9 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3764)
Room & Suite (1032)
Pool & Beach (392)
Dining (180)
Amenities (37)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Miquela O
30 January 2018|
Answer
Response from J P | Reviewed this property |
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is... More
2
Votes
joeysmom22
15 November 2017|
AnswerShow all 8 answers
Response from CarlosDavidov | Reviewed this property |
Not inside the Hotel but it has a bar on the beach where you can.
0
Votes
KSCoolBreeze
10 October 2017|
AnswerShow all 5 answers
Response from Deborah Lau O | Reviewed this property |
Yes, we parked at The Sheraton Princess Kaiulani Hotel parking lot.
1
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Room Tips
"Better to have breakfast included! Ask for the romms looking to the ocean view! It is more calm and nice on..."
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"Beach view rooms are amazing! You can open the window and go to sleep to the calming waves"
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"ocean view"
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"ask for a ocean view"
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