Right next to the beach, nice rooms, and super-friendly and helpful staff! My spouse and I have discussed trying other places, but we just can't bring ourselves to do it. The Queen Kapiolani is perfect for our needs and we will continue to stay there in the future. I absolutely love the fitness room! I highly recommend the Queen Kapiolani!
Queen Kapiolani seemed like a boutique style hotel with friendly and helpful staff! Hotel has a great location! The rooms are pretty basic, but very clean. We enjoyed breakfast each morning at the on-site restaurant, Deck.
Hotel is rated as 4 star? We got a reasonable deal for the stay here. It appears to be an older hotel fairly recently updated and looks nice inside. Public bathroom is very clean as you need room key to get it. Overall experience is good - but we may try another hotel next time depending on pricing. Location is convenience - it is at the far end of Waikiki next to the zoo. We did a hike to Diamond Head peak and back in about 5 hours. So being at the edge of Waikiki helped. Also i think the beach is a little less busy near this end (but still crazy as expected with Waikiki). Hotel is clean and they give you two containers so you can fill up with filtered water in the lobby - much more environmentally friendly. Somethings though i think they could have done better. For example their website says resort fee includes sunscreen - but it is really just a super tiny sample packet in the bathroom. Also no working ice machine! The only one working that we found is on the 11 th floor that spews out about a cup of ice and would stop as it cant keep up (and we tried multiple floors - either they are missing machines or machines are posted as "out of order"). They could have installed a real ice machine like regular hotels do. Our Diamond Head view room with balcony does has Diamond Head view - but also close views of other rooms and windows so you dont have a lot of privacy if you want to have the view. The balcony is not the kind that i think you would enjoy sitting and sip wine because you will also be looking at other people's windows. Next time I may skip the "view" as it doesn't seem to worth the extra cost. I will upload some photos as well. Also concur with another reviewer that the lobby coffee shop is really aweful - i would definitely skip it. Deck breakfast is good and the coffee there is good.…
The Queen Kapiolani Hotel is a cute hotel very close to the beach and right across from the Zoo. I was very impressed by the level of service, especially from all the guys that work the valet/bellman desk. The rooms very very clean and the ac cooled well. We had no problems with valet parking our car at hotel. We loved walking to shops and restaurants as the location is perfect. The beach 1 block away was wonderful!
We experienced good service and very accommodating staff. I would like to mention Jean Jucar the housekeeping staff for a pleasant and outstanding service n accommodating us during my stay as well as to Andrew for helping us. Mahalo Jake R. (1907)