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Hilton Garden Inn Waikiki Beach

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Traveller (748)
360
Panoramas (13)
Room & Suite (348)
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About

#23 of 92 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
The brand-new Hilton Garden Inn Waikiki Beach puts you within minutes of Waikiki Beach and the many exciting attractions in Oahu, Hawaii. Walk to the beach and experience surfing, SUP boarding, and may other fun activities. 623 guestrooms and suites are available including both king and double queen guestrooms. These well designed rooms include a mini-refrigerator, microwave, 46" HDTV with premium cable, and complimentary WiFi internet access. Some rooms feature a view of the city or beach. Most rooms have a balcony with seating where you can enjoy the beautiful Hawaiian cityscape.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Safe
Microwave
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Chinese, Filipino, Japanese
Hotel links
Special Offer:Trip Advisor Promotion
2,325Reviews96Q+A100Room tips
Traveller rating
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Jan M wrote a review 11 Apr
1 contribution
Very enjoyable stay. Room was very good. Housekeeping was great. Valet parking team was fantastic. All staff very friendly. Loved the restaurant and servers. Really like the market shop attached to hotel. It had everything we needed. Exactly the hotel experience we were looking for. Would definitely stay here again.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 3 days ago
Thank you for sharing your experience. We are happy to hear that you had a wonderful experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hellokittyluver wrote a review Jul 2023
California193 contributions189 helpful votes
Hotel's Favourite
Another great stay!!! We were here for 5 nights. We are Diamond Hilton Honors members. We did use our points for the whole trip. Check-in was very efficient. Our room was very clean. This was the first hotel that we stayed in that had everyday cleaning service since the pandemic. The employees were very friendly and helpful. I enjoyed having the included beach chairs and umbrella for our day in the sun at Kaimana Beach where we also snorkeled and saw the state fish! It was very convenient to have a microwave and refrigerator in the room since most of the local bento plates are so huge!!! We also took The Bus, there was a stop right by the hotel. ($3.00) We took it to the Iolani Palace and Chinatown and to the Kaka'ako Farmers Market the next day. So convenient! Thank you HGI Waikiki Beach for a great vacation! Oh and the best part...you are right across the street from the International Marketplace!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Mason Kia, Guest Services / Front Office at Hilton Garden Inn Waikiki Beach
Responded 20 Jul 2023
Aloha & Mahalo for providing us with your outstanding review on your recent stay with us at the Hilton Garden Inn Waikiki Beach. We thank you for choosing your stay with us once again and for your much-appreciated Diamond loyalty to the Hilton brand. We are thrilled to hear your overall experiences including interactions with our staff have been enjoyable and memorable, and we are looking forward to servicing your stay in the future on your next visit! Mahalo, Kia!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob G wrote a review 9 Apr
3 contributions1 helpful vote
Perfect place to stay in Honolulu. Great service , nice and clean rooms. Location is walkable to the beach. Front desk agent upgrade my room to sea view and offered complementary breakfast. Their restaurant was very nice with lots of option and had great food .
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 5 days ago
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dean M wrote a review 9 Apr
1 contribution
Best room cleaning services I've experienced in a very long time and I travel a lot. Everyone was very friendly, especially the wonderful cleaning staff. The shower had very low pressure but wasn't much of an issue to complain about due to everything else being top notch.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 5 days ago
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sally P wrote a review 8 Apr
1 contribution
The hotel is in a great location, all the staff were friendly and helpful. The room was lovely and clean. It was my first overseas trip and a great place to stop, this is the second time my Mum has stayed here as she really liked it the first time as well. I would recommend staying here and I will stay here again if I come back to Hawaii. Thanks for everything
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 5 days ago
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ctelizabeth wrote a review 8 Apr
CT265 contributions76 helpful votes
Nice clean hotel. Staff was very efficient. Erlinda did an excellent job maintaining our room up to Hilton’s high standard. The hotel is a short walk to many attractions and it’s easy to walk through the International Market Place Mall to get to the center Waikiki.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 5 days ago
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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iii wrote a review 7 Apr
Orange, California1 contribution
Liezel the housekeeper made a great service. She neatly cleaned our room and gave us fresh towels. She smiles everytime she sees us along the hallway. She is very polite as well. Josie in the lobby was great giving us tip to easily nabigate the area. The lobby was neat offers good ambiance to lounge and have coffee or refreshments
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: You can take thr bus from the airport and be dropped off infrnt of the hotel. voyager the rental...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 5 days ago
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Evelin H wrote a review 4 Apr
Maple, Canada509 contributions166 helpful votes
Best hotel ever! Great location, great staff, fabulous amenities, Great location. Rooms very comfortable ,nice balconies where we ate most meals, little convenience store attached to the hotel , great restaurants very close by. Across the street from International centre. Two blocks from the beach.Two gyms.Nice pool. Staff is amazing. Front desk staff awesome, thank you to Brian, Ryuga, Barrie, Christine, Juniel, V.J.,Connie,Kimbeley,Paul all very helpful. Very friendly staff as you drive up Nolan,Jaden, Marlo, Donovan, Wade are all there to welcome you. The housekeeping staff goes more than beyond to make sure everything is just the way you like it, thank you to Nati Adanza, Ruth, Gemma, Christine and Butch. The assistant room director Kevin Rivera is the best and always there to help. The general manager Brandon Kaya is the best manager of the Hilton Brand. We are Diamond members and stay at Hilton's all over the world and can say Brandon is the best manager and really cares about all the guests and makes everyone part of the Hilton family.We have stayed here many times and will continue to stay here when in Waikiki. I would highly recommend staying at this property . Most hotels in Waikiki are old and need a lot of repairs and renovations. This hotel is pretty new, maybe 8 years old, and in great condition.Rooms and bathrooms spacious and great showers. Very clean.You can walk to everywhere , you don't need a car if you stay here.We enjoyed out stay so very much!We will stay long term next time, as it is like a home away from home.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: You will love staying here! Best value for the money in Waikiki. You can walk to everywhere .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 1 week ago
Thank you for taking a moment to share your experience and for recognizing our staff members. We will definitely let our Department Heads about the awesome review. We look forward to welcoming you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ellen L wrote a review 4 Apr
Thornton, Colorado552 contributions302 helpful votes
If you like to wait on lines, this is the hotel for you. There was frequently a line waiting for the elevator and a line through the breakfast area. The room was small and the A/C situated so that whoever was on the left side of the bed would have air blowing on them and also have to contend with the varying noises the unit made. On the positive side the room was clean and our view great. That being said, I know for us there are better options available.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 1 week ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations.  Your comments will help us as we continually work to improve our guest experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elma S wrote a review 3 Apr
1 contribution
26 contributions16 helpful votes Worst Customer Service I have an upcoming booking for April 2024. I’ve had an issue with a third party booking, which Hilton reps assured me they could resolve, but I kept getting the run around, transferred back and forth from Hilton Property to Hilton Call Center having to explain my situation over and over and being told incorrect information, wasting 4 hours of my time on the phone and on hold over the course of the last 3 days. They assured me a courtesy refund would be no problem and would be approved, and then it was a problem and was not approved. Finally, someone from Hilton Center helped me w my duplicate booking and requested the hotel waive my resort fee as a result of the inconvenience. The hotel then directly emailed me and declined. After the headache I went through for 3 days and 4 hours on the phone, receiving horrible customer service from Hilton, they couldn’t waive the resort fee bc of policy even though they provided the worst customer service. I am extremely disappointed w Hilton and wish I was able to cancel my booking. Read less Date of stay: March 2024 Trip type: Traveled with family Room Tip: Don’t book your stay here The same situation that were having right now but i booked to their Website...I think this Hotel doesnt care about their guests or the Hilton Brand. They dont care whether u have a status with them or not. They will transfer you to many reps, no worry no worry thats all they will tell you and even say i put a note that way no questions ask, then i even agreed to charge me for 1 night plus tax.. Alot of promises that never happened .... The worst part was theres this woman interrupted my conversation w/ the property person, first she said Hilton in the US and Hawaii is different rules? So what happened with the BRAND they carry? Then she said i work at the Corporate, so her rule is YOU TAKE IT OR LOSE YOUR MONEY..PAGING EVERYONE .....NEVER NEVER BOOK IN THIS HOTEL. You never get your money back or refund even u have emergency. They will ask for Drs note or maybe a death certificate too..No customer service skills, no consideration, nothing.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rooms Manager, Owner at Hilton Garden Inn Waikiki Beach
Responded 1 week ago
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations.  Your comments will help us as we continually work to improve our guest experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹20,736 - ₹25,418 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ohana waikiki west honolulu, ohana west hotel
FORMERLY KNOWN AS
Ohana Waikiki West
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
623
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HILTON GARDEN INN WAIKIKI BEACH (₹̶2̶2̶,̶4̶0̶8̶) ₹19,314 (Oahu, Hawaii) Hotel Reviews, Photos, Rate Comparison

Frequently Asked Questions about Hilton Garden Inn Waikiki Beach
Which popular attractions are close to Hilton Garden Inn Waikiki Beach?
Nearby attractions include International Market Place (0.2 km), Waikiki Sunset Cruise with Live DJ (0.5 km), and Rock-A-Hula (0.4 km).
What are some of the property amenities at Hilton Garden Inn Waikiki Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Garden Inn Waikiki Beach?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Garden Inn Waikiki Beach?
Conveniently located restaurants include Ramen Akatsuki, Tempura Kiki, and STRIPSTEAK Waikiki.
Are there opportunities to exercise at Hilton Garden Inn Waikiki Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Waikiki Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hilton Garden Inn Waikiki Beach?
The staff speaks multiple languages, including English, Chinese, Japanese, and Filipino.