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Best Western The Plaza Hotel

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Best Western The Plaza Hotel
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1,223 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western The Plaza Hotel
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Showing 1,162: English reviews
Sugar Land, United States
1 review
Reviewed 15 November 2015

If comfort and convenience for the price is what you are looking for this is the right hotel for you. Located near the airport and within a block from car rental return locations, this is the perfect spot to wake up early to get to the airport. Clean and nice accommodations. The bathrooms are bit on the small side but... More 

Review collected in partnership with Best Western

Helpful?
Thank Annamaria W
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Annamaria W, Thank you for staying at BEST WESTERN The Plaza Hotel recently! Thank you for your kind and complimentary review. As you mentioned, we do have a great location for those needing a quick layover. We do have "clean and nice accommodations." Thank you again and hope to welcome you back on a future visit to Hawaii! Mahalo,... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 November 2015

From the time I arrived, five hours later than expected, the staff were AMAZING!! All of them were very polite and helpful. Anything that I needed, from places close to eat something unique to a bottle opener to open the wine I had just bought in the store, they were there to help. When I would be picky and ask... More 

Helpful?
Thank Kris G
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Kris G, Thank your your most recent stay at BEST WESTERN The Plaza Hotel! Thank you for taking the time to write a complimentary review! We are so pleased to hear all the staff went out of the way to accommodate you, including Mercy. She is a great associate, who was just recently recognized as well for her great... More 

Boerne, Texas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 November 2015

This hotel is an excellent choice for travelers going through the Honolulu airport, with an overnight stay. The Plaza hotel clearly specializes in accommodating these kinds of travelers, providing on-call airport pick up and scheduled drop offs every 30 minutes. We stayed at another airport hotel, and while they had the same transportation options, for the same price, The Plaza... More 

Helpful?
Thank CherFas
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha CherFas, Thank you for your October stay at BEST WESTERN The Plaza Hotel! Thank you for writing a review and sharing your experiences. We are pleased to hear we met your expectations and can't thank you enough for advising others just how great our property is. We are not luxury by any means, but we do provide a lot... More 

Okinawa, Japan
1 review
Reviewed 14 November 2015

Just spent 9 night there on a business trip. The hotel was very clean and the staff and service was outstanding. It was very military friendly hotel. It is located in prime location to most of the major military bases. The only downside is it is located next to the freeway so the noise could be and issue. Highly recommend... More 

Review collected in partnership with Best Western

Helpful?
Thank Melvin B
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Melvin B, Thank you for staying recently at BEST WESTERN The Plaza Hotel! We are appreciative of your stay and for the review as well. Thank you for sharing your experiences with us and letting other guests know that it is possible to stay here longer than a day! We do welcome all military personnel since we are located... More 

Honolulu, Hawaii
1 review
Reviewed 13 November 2015

I loved my time here, they have amazing food, the location is great, and our Room Attendant Mercy was great. My room was always cleaned to perfection! The hotel itself was clean and the staff was very nice and helpful. We had to stay here for a while and they remembered everything we liked to accommodate us better.

Helpful?
Thank Fallon R
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Fallon R, Thank you for staying at BEST WESTERN The Plaza Hotel recently! We are very appreciative you took the time to write a review. Thank you for sharing your experiences and acknowledging Mercy! She is a great housekeeper and one of the many great employees we have in Housekeeping and in the hotel. We will be sure to... More 

1 review
Reviewed 11 November 2015

This place was great. Centered right in the middle of Honolulu, its easy access to both downtown and all the surrounding military bases. I stayed here for about a month, and the staff made sure I had everything I needed, Especially Fely! She was amazing. If ever I come to Hawaii again, I will stay here for sure. Anthony Room... More 

Helpful?
Thank Anthony T
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Anthony T, Thank you for staying at BEST WESTERN The Plaza Hotel back in October! We are pleased to hear we were able to meet your expectations on this stay. Thank you also for recognizing Fely on the great housekeeping service she provided. She is a great asset to our Housekeeping department and so we will share this with... More 

Liverpool, United Kingdom
Level Contributor
308 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 11 November 2015 via mobile

We stayed here overnight between an international flight and a connection to Maui. The hotel itself is a stones throw from the airport and there is a very quick free shuttle service. It is quite expensive for what you get and looks like it was last decorated in the early 90s. The beds are comfortable and the rooms are spacious.... More 

Helpful?
Thank Pipehitter
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Pipehitter, Thank you for staying at BEST WESTERN The Plaza Hotel recently! Thank you for the review of your stay. Your comments are much appreciated and we wanted to let you know we are in the process of a room refresh. We are currently working on the design and are looking forward to finalizing the design. Once this is... More 

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Canberra, Australia
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 November 2015 via mobile

I stayed at the hotel because the timing for a business trip changed at the last moment and all of the Waikiki hotels were booked except for those in the extreme price range. The location isn't great if you come to Hawaii and hope to be near anything nice (like the beach, shops or decent restaurants). The Nimitz highway was... More 

Helpful?
Thank GlobaltravellerG
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha GlobaltravellerG, Thank you for your most recent visit to BEST WESTERN The Plaza Hotel! We thank you for writing a review and sharing your experiences. We apologize we did not meet all of your expectations. We thank you for choosing to stay with us though. Yes, we are located in an industrial area being near the airport and like... More 

Denver, United States
1 review
Reviewed 10 November 2015

The Best Western on Nimitz Highway was a great place to stay. The Hotel Staff was friendly and courteous. The Hotel was in a great location for where I was travelling every day for work. I hope to come back soon and stay at this location again.

Review collected in partnership with Best Western

Helpful?
Thank Marco V
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Marco V, Thank you for staying at BEST WESTERN The Plaza Hotel recently! We are hopeful we were able to meet our needs. Thank you for taking the time to write a review as well and advising us and others of the services we offer. We will share your review with the staff. Thank you again and look forward... More 

Honolulu, Hawaii
1 review
Reviewed 9 November 2015

We've been at this location for a little over a week now and the service has been great so far! The staff is wonderful, very polite. Our Room Attendant, Amalia, does such a great job...staying in a hotel for long periods of time is not the greatest but the staff makes sure to make you feel comfortable and welcomed.

Helpful?
Thank Cenia Z
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Cenia Z, Thank you for your recent stay at BEST WESTERN The Plaza Hotel! We are appreciative you took the time to review our hotel as well. We are hopeful you are still enjoying your time with us and thank you for acknowledging Amalia on the service she is providing you. She is a great housekeeper and is one... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Best Western The Plaza Hotel

Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
Region: United States > Hawaii > Oahu > Honolulu
Price Range: ₹ 11,696 - ₹ 19,903 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Honolulu, Hawaii
Hotel Style:
#36 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Best Western The Plaza Hotel staff and other travellers.
21 questions
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Salt Spring Island, Canada
California
Norman, Oklahoma
26 days ago

See all questions (21)

Questions? Get answers from Best Western The Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Military incentives - Talk to Best Western's Military Liaison.”
 of 5 bubbles jimmmmmm808, 27 Nov 2016 | Read review
“room 711 and room 729 cold a/c and also very clean.”
 of 5 bubbles S3072COthomasm, 21 Nov 2016 | Read review
“High floor and away from the front”
 of 5 bubbles cqaz, 12 Nov 2016 | Read review
“rooms located away from traffic is much quieter”
 of 5 bubbles atuajjj1999, 8 Nov 2016 | Read review
“Ask for a quiet room. My ninth-floor room facing the highway was not noisy.”
 of 5 bubbles AGTraveller, 28 Oct 2016 | Read review
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