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Generally, I can say Aqua Palms is ok.
Rooms and furnishings outdated. Parking is an extra $25 daily. However, its safe, convenient and clean.
Like other people who reviewed here, we are thoroughly ticked off by the daily "Amenity/Resort Fee" $25 . When I booked...More
Response from aquapalmsandspa, General Manager at Aqua Palms WaikikiResponded 2 weeks ago
Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki.
While many guests do not like the amenity fee there are many items that are offered and it is generally listed on our and our...More
We recently stayed at Aqua Palms with 2 other couples and were very disappointed. We arrived at 9 am and asked for early check in . We hoped that they would clean our room first as we were sitting in lobby nut they were not...More
Response from aquapalmsandspa, General Manager at Aqua Palms WaikikiResponded 3 weeks ago
Mahalo for taking the time to share your experience at the Aqua Palms Waikiki.
I'm disappointed to her that you would not recommend our hotel. Unfortunately, we ran full house the night before your stay and were not able to accommodate your request...More
Hotel was 10-12 minute walk through the Hawaiian Village (Hilton's tropical and boutiquey complex) to the Waikiki Beach and at about 25% of the Hilton price tag. Excellent value and the staff were top notch and very responsive to every question we had. A thumbs...More
Response from aquapalmsandspa, General Manager at Aqua Palms WaikikiResponded 6 February 2018
Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki.
I'm delighted to hear that the staff was top notch! They are one of the best selling points of the property.
We look forward to serving you on...More
At the time of my booking, Aqua Palms was my most economical & best rated booking option in Honolulu. It's just barely OK, as far as it is well run, well located and the staff is most helpful. However, it is not flash, but tired....More
We thoroughly enjoyed our stay here. We got in late and was given a very small room with no lanai. In the morning, I politely asked for a room with a lanei and the front desk was awesome. They immediately gave us a new room....More
Thank Linda M
Response from aquapalmsandspa, General Manager at Aqua Palms WaikikiResponded 31 January 2018
Aloha Linda M:
Mahalo for the great review!
I'm delighted to hear that the staff was able to move you to a room more to your liking. The amenity fee is not liked by many guests but I'm glad that you felt it was worth...More