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Aqua Palms Waikiki

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Aqua Palms Waikiki
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1,851 Reviews from our TripAdvisor Community

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Showing 1,688: English reviews
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Wayland, Massachusetts
Reviewed 1 week ago

Our travel agent recommended the Aqua Palms Wikiki. After staying there one night, I can’t understand why they made the recommendation but that’s a topic for a different forum. The two good things I could say about this hotel was that the staff was nice and the daily rate was lower than most Wikiki hotels. That said, the facility wasn’t...

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Helpful?
1Thank PIRwayland
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha, and thank you for taking the time to write your review. We are pleased to hear you received excellent service from our friendly staff. We are very sorry to hear that your overall experience was less than exceptional. We take the comfort of our guests' very seriously, and sincerely apologize for your discomfort and inconvenience. We appreciate your valuable...

Waikiki, Hawaii
Reviewed 1 week ago

Overall an average place to stay. The carpets and floors were filthy. If you walked across the carpet your feet were Dirty! They were pretty good at housekeeping only late once in our 10 day stay and forgot to leave towels one time too. Very generous with soap, shampoo, etc. Pool is only 4 feet deep so not real swimming...

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Helpful?
1Thank 110coach
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha, and thank you very much for taking the time to share your review. We are very sorry to hear that your stay was less than exceptional, and apologize for any discomfort you experienced during your stay. We are dedicated to a high standard of cleanliness for our guests and are embarrassed to hear that this was not your experience....

brisbane
Reviewed 1 week ago via mobile

Aqua palms was a good place to stay free wifi room where neat and tide although an older motel,was well maintained staff where friendly and helpfull. Aircon worked fine Tv was good even had a playstation or xbox not sure which 1 Ice machine on every level We enjoyed the stay it was close to everything in waikiki with a...

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Helpful?
Thank wormmic
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Thank you for sharing your review. We're pleased to hear you had a wonderful stay, enjoyed our amenities, accommodations and received excellent service from our friendly and helpful staff. Mahalo for the kind words and we hope to welcome you back again soon.

Parksville, Canada
Reviewed 1 week ago

We stayed on the 10th floor and had a peek a boo ocean view! Below us were all the Palm Trees from the Hilton Hawaiian Village. The walk to the beach was perfect, as we meandered through the villiage. The hotel is old, however, the elevators run perfectly, the laundry facilities are great, wifi is fast and reliable, rooms are...

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Helpful?
Thank Joline V
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Joline, and thank you for taking the time to share your review. We're thrilled to hear you had a wonderful stay, enjoyed your room-with-a-view, our facilities, amenities, ideal location and were warmly welcomed by our friendly and helpful staff. We appreciate your positive feedback and hope to have the pleasure of welcoming you back again soon. Mahalo!

Maine
Reviewed 1 week ago via mobile

We were looking for a place to stay for one night before our friends flew home and we went to a rental on the other side of Oahu. For what it is, the Aqua Palms is a good place to stay. The price was reasonable, considering the area. However, we paid for parking and an odd $18 charge to each...

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Helpful?
Thank Jane D
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Jane and thank you for sharing your review. We're delighted to hear you had a wonderful stay, enjoyed our amenities and ideal location. An $18.00 hospitality fee is added to the daily room rate. This fee allows guests to enjoy the hotel services and activities without having to incur miscellaneous charges. We try to offer as much as possible...

Reviewed 2 weeks ago via mobile

This was a great hotel to stay for easy access to all of waikiki. It is directly across the street from Hilton village. The hotel staff was friendly. I booked a room with a balcony but put into a room without one. I told them at the front desk and they immediately moved my room to one with a balcony....

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Helpful?
1Thank Kkdawn
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha and thank you very much for sharing your review. We're thrilled to hear you had a wonderful stay, enjoyed our ideal location and received excellent service from our friendly staff. We apologize about the misunderstanding with your reservation, however, we are happy to know your accommodation needs were met in a kind and timely manner. We're happy to hear...

Vancouver, Canada
Reviewed 2 weeks ago via mobile

Due to a last minute decision to extend our vacation and without any accomodations, we booked at the Aqua Palms from the airport for its value and crossed our fingers the following 3 nights. Check-in was a breeze and the room was clean. There was also a microwave in the room which is a bonus. Location is convenient to Ala...

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Helpful?
Thank P T
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha PT and thank you very much for sharing your review. We are so glad you enjoyed your stay, and are happy to hear about the details that made it so memorable. It was a pleasure to have you and we hope to welcome you back again soon. Mahalo!

Washington
Reviewed 2 weeks ago

I stayed in a rental condo in this condotel. The lobby is small, lacking a lively or welcoming atmosphere. There is a water dispenser and coffee/tea there, but you have to pay extra if you want the machine to dispense a specialty coffee drink. The elevator of the parking deck will take you directly to your room floor, which is...

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Helpful?
Thank interviewtraveler
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha, and thank you for taking the time to share your review. We're pleased to hear you enjoyed our ideal location and had an overall wonderful stay. We appreciate your valuable feedback and will be sure to share it with our team as we are always striving to improve the guest experience. Mahalo for staying with us and we hope...

Kailua-Kona, Hawaii
Reviewed 2 weeks ago

My husband had to spend then the night in the hospital after outpatient surgery and I needed a hotel room at 9 PM at night. The Palms had a room and didn't jerk me around. When I arrived at 10 pm, the clerk was friendly, patient and understanding. He told me that he had upgraded my room. While the structure...

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Helpful?
Thank Teramo48
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha and thank you very much for sharing your recent experience! We're thrilled you enjoyed your brief stay with us. We're delighted to hear you enjoyed our comfortable accommodations and that you were well taken care of by our friendly staff. We truly appreciate you kind words and hope to have the pleasure of welcoming you back again for a...

Phoenix, Arizona
Reviewed 3 weeks ago via mobile

They went through a renovation at some point, I'm thinking it must have been about 7 years ago? At any rate the rooms have new-ish decor that's a bit beat up, but over all we were happy. The beds were a bit firm. The pillows and bedding had an over all cheap feel, but we were satisfied and the hotel...

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Helpful?
Thank Hawaiigirl44
AquaAston H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha and thank you for reviewing your experience. We're pleased to hear you enjoyed our ideal location, clean accommodations and received excellent service from our wonderful staff. We appreciate your valuable feedback and hope to welcome you back again soon. Mahalo!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 

Additional Information about Aqua Palms Waikiki

Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Region: United States > Hawaii > Oahu > Honolulu
Price Range: ₹ 9,483 - ₹ 15,042 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia and Hotels.com so you can book your Aqua Palms Waikiki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Honolulu, Hawaii
Hotel Style:
#33 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Aqua Palms Waikiki staff and other travellers.
44 questions
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Questions? Get answers from Aqua Palms Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here, make sure you ask for a room that doesn't face the main street.”
 of 5 bubbles PIRwayland, 15 Mar 2017 | Read review
“Stayed on 10th floor with an okay VIEW!”
 of 5 bubbles 110coach, 14 Mar 2017 | Read review
“We stayed when the hotel was fully booked and noise was never a problem.”
 of 5 bubbles J0lineV, 13 Mar 2017 | Read review
“Book on hotel website to save $20-$40 per night. Rooms on higher floors, such as floor 10, have more sunlight.”
 of 5 bubbles O7476HMstuartm, 11 Feb 2017 | Read review
“Pick a city-view room on 7th floor or above for quietness”
 of 5 bubbles albert128, 10 Feb 2017 | Read review
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