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Waikiki Resort Hotel

Orbitz.comUS$ 213*
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#38 of 84 Hotels in Honolulu
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Waikiki Resort Hotel
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1,533 Reviews from our TripAdvisor Community

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Showing 1,358: English reviews
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Reviewed 2 days ago NEW

Prerequested for early check in due to traveling with small baby but got the keys at 3:15pm. Had to wait from 8:30am. Receptions only care about group check in. Individuals are treated as 2nd class citizens. First and last time staying there.

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Helpful?
Thank 547stevenz
Onalaska
Reviewed 3 days ago NEWvia mobile

The hotel was clean and the staff were friendly and helpful. They had just begun some renovations while we were there with the front lobby. The hotel is outdated in terms of decor and style but not a game changer for us since we only needed a place to sleep. Definitely a bargain being a block from the beach and...

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Helpful?
Thank Jon W
Los Angeles, California
Reviewed 5 days ago NEW

This hotel gave me the satisfaction of customer service and service to my stay in O'ahu as a whole. While it's super close to the beach, it's also relevant to the city life in general, I.E. night clubs, restaurants, shopping and tourist attractions. I was welcomed and guided by a friendly staff who was super accommodating. In fact, Brandon at...

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Thank jacquelineo935
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha jacquelineo935, Thank you for your wonderful review and comments! We are so pleased that you enjoyed your recent stay with us and we look forward to having you back again soon! Mahalo nui loa!

Santa Monica, California
Reviewed 6 days ago NEW

The beds underneath the parking garage was bad viewing. I had to convince my friend that those could be thrown out. The light to the restroom was too dim to shower at night. We also found a roach in shower. We didn't complain because it was unfortunate. I rather inform people not to stay there.

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Helpful?
Thank ilissaj
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha ilissaj, I am sorry to hear that you did not enjoy your recent experience with us. We will be using your comments to further work to ensure that our overall guest experience is up to our high standards. Thank you very much, Guest Relations Waikiki Resort Hotel

Moline, Illinois
Reviewed 6 days ago NEW

This hotel is very nice. The service was great. The only problem we had was the shower chair in our accessible room was not stable. My husband ended up using the balcony chair in the shower. They need to buy new shower chairs.

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Thank saraej2017
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha saraej2017, Thank you for your review and comments! We will be further investigating the issue you mentioned regarding the shower chair to ensure that they are all safe and stable. Mahalo nui loa!

San Mateo, California
Reviewed 1 week ago NEW

The hotel is within walking distance of many attractions in Waikiki. The room that I was staying in was kept clean. The extra services offered by the hotel was a bonus to the quality of the service offered. Even with the construction across the street, the room was quiet and I was near the elevator also.

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Helpful?
Thank feannru
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha feannru, Thank you for your wonderful 5-star review of our Waikiki Resort Hotel! We are very happy to hear that you enjoyed your nice-and-quiet room and we hope that you will join us again next time you are in Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel

Houston, Texas
Reviewed 1 week ago NEW

I requested a later checkout due to the fact that my husband had a heart attack in Hawaii and we had a 7:30 departure from the airport. The management was very understanding and said that we could checkout whenever we wanted.

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Helpful?
Thank X9567UZjudyt
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha X9567UZjudyt, Thank you for your review and comments. We are very sorry to hear about your husband's heart attack and we hope that you both made it back home safely. Hopefully, you both will be able to visit us again soon on your next trip to Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel

Sydney, Australia
Reviewed 1 week ago

My partner and I arrived well before our check in time after a long flight and were met by the lovely Dee at the front desk. She went above and beyond, ensuring we had a room to check in too early, upgrading us on the spot! Facilities are everything you require! The hotel is in a fantastic location, so close...

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Helpful?
Thank Aaron_Crysten
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha Aaron, Thank you for your wonderful review and comments! We are so glad that our staff helped to make your stay with us special and that they were able to upgrade your room! We look forward to having you back again soon. Mahalo nui loa!

Reviewed 1 week ago via mobile

We had a great stay at this hotel. All of the staff were friendly and accommodating. Upon arriving to the hotel, Branden greeted us with a warm welcome and a smile. He quickly checked us in and answered any questions my family and I had. He offered us a crib for our baby to be sent up to our room....

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Helpful?
Thank Jason I
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha Jason, Thank you for your wonderful review! We are so pleased to see that our staff helped to make your stay special and comfortable and that you enjoyed your time in Waikiki. We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel

Reviewed 1 week ago

Very happy with the location, room and staff. The Expedia Desk in the lobby to set up adventures was helpful. Would recommend and return to this hotel. Great value. It was nice having a room on the higher floors, with an ocean view. Could see at the activities on Waikiki beach.

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Helpful?
Thank HDchicago
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha HDchicago, Thank you for your review and comments! We look forward to having you back again soon! Mahalo nui loa!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Reputable for its outstanding value and convenience in location, this 275 room hotel is ideally located just steps from famous Waikiki Beach and nearby dining and shopping. This full-service hotel features comfortable guestrooms, meeting rooms, event facilities, two restaurants, a bar lounge, and a swimming pool. Each guest room features air conditioning, 32" flat panel TV, compact refrigerator, coffee-maker, internet access, iron and board, voice mail, and safe. The lobby features complimentary wi-fi access, a business center, and an Expedia concierge desk. ... more   less 

Additional Information about Waikiki Resort Hotel

Address: 2460 Koa Avenue, Honolulu, Oahu, HI 96815-3243 (Formerly Waikiki Resort)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: ₹ 11,568 - ₹ 20,938 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waikiki Resort Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Waikiki Hotel Honolulu
Waikiki Resort Hotel Honolulu, Hawaii
Hotel Style:
#14 Spa Hotel in Honolulu
#23 On the Beach Hotel in Honolulu
#29 Business Hotel in Honolulu
#33 Romantic Hotel in Honolulu
#36 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Waikiki Resort Hotel staff and other travellers.
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Questions? Get answers from Waikiki Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were there on April 13th on the 10th floor and again on May 5th on the 17th fl (#1717) with an ocean view.”
Bernards4, 16 May 2017 | Read review
“The room was okay, but no views.”
Blondie21987, 4 May 2017 | Read review
“City view rooms have a view of the beach where you can watch surfers”
missh471, 25 Apr 2017 | Read review
“Select an ocean-front room if you are willing to pay a little more.”
jhuddles2, 21 Apr 2017 | Read review
“Go higher level”
ChristineD340, 17 Apr 2017 | Read review
5 of 5
Orbitz.com
US$ 213* /night
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AMOMAUS$ 456
HotelsForEveryoneUS$ 214
TravelocityUS$ 213
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Prices are for 1 room, 2 adults
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