IHG's only Waikīkī hotel, the Holiday Inn Express Waikīkī located in Honolulu, Hawaii. This 44-story hotel offers panoramic views of the Pacific Ocean and Waikīkī . Located just 3 blocks from Waikiki beach and 4 blocks from the Hawaii Convention Center, the hotel offers convenient access to shopping, dining, and activities. All guest rooms feature complimentary internet access, a compact refrigerator, Keurig coffee maker and a microwave. More perks include FREE WiFi and FREE breakfast daily (served from 6:30am -9:30am).
Enjoy fun on-site amenities like a 5th floor recreational skydeck with a 9-hole mini-golf course, shuffleboard, giant chess game, ping pong and pool tables, foosball, and a full exercise room is available. Soak up some sun on an open deck with a pool, jet spa and stylish cabanas.
Family of 4, including 2 teenagers for 6 nights. Pleasantly surprised with the variety of breakfast options when staying for 6 nights. Not just the same thing every morning. Plenty of staff to refill and keep breakfast and seating area clean. Food was always fresh and plentiful. 5th floor outdoor activities was a nice bonus! We took advantage of the pool, hot tub, cabanas, mini golf, chess and shuffleboard. There was also cornhole, foosball, and ping pong. Teenagers are hard to keep pleased, so this was nice to keep them busy on our downtime. Liked that there was attached parking garage and we were lucky to get a spot every night. Walking distance to plenty of shopping and dining, and not too far where we were hot and exhausted by the time we got back to hotel. Staff was always friendly and accommodating when we made a request. Pleasantly surprised having housekeeping refresh our room every day. New towels and trash taken every day. After covid we weren’t expecting that. Felt safe and comfortable at this property. The only downside was that the room and bathroom was quite small and tight. AC was great in room and we also had a ceiling fan in the room, which I have never had at any other hotel.…
I truly enjoyed my stay at this property in March 2021. The hotel experience was great and it was walking distance to the beach, malls, restaurants, and parks. It was also very close to the pick-up spots of our tours (literally across the street). Rooms are quiet, and very comfortable. COVID measures are strictly followed throughout the property and everything is super clean. I also want to mention the people that made our stay special. Everyone at this property is super nice and they go above and beyond to make you feel valued. I wish I could remember everyone's names, because they all deserve to be mentioned, but I want to give a shout out to Gladys at the Front Desk; to the best concierges in Honolulu, Matt and Ross, and to the super-friendly and extremely efficient security officer Page, who answered many of my questions and helped me a lot! I would definitely stay here again!…
Very unprofessional staff in the check in service, need to learn how to treat customer and residents, my reservation was not honored. Have to scramble to find an alternative room, and i was able to fnds much better hotels with beter locations, this one is not worth it, shame for this to be part of IHG.
We stayed in this property for close to a week during our vacation. This is easily the biggest Holiday Inn Express I have ever stayed in. It has some good points and some bad points. The good; It is walking distance to several great beaches, restaurants and shopping. It has an activity floor with swimming pool, spa, mini golf course, ping pong etc it even has a koi pond. The staff is really kind. The bad, The hotel room we stayed in was long overdue for a remodel. The room had a window style AC Unit that needed to run 24/7 to achieve anything approaching cool. It does not have a Tstat so it runs constantly either on or off which makes sleep difficult, because it is noisy as well. The room is tiny. I mean where does the luggage go tiny. It is so small you do not have anywhere to sit other than the beds. The bathroom does not have an exhaust fan and is super small. It gets like a rain forest in no time. Your only choice is to open up a window for exhaust, which you regret doing because of the inefficient AC. The comforter for the bed struggles to cover two people and always ends up leaving someone uncovered in the middle of the night. We are diamond members and have stayed in IHG properties all over the world. I would not stay in this one again unless it had a serious remodel.…
We felt fortunate to find a room on short notice. We had reservations at a hotel across the street. After seeing the room was nothing like the pictures we checked out and walked across the street to the Holiday Inn Express. Adele was so gracious and helpful. She was able to get us a room with two queen beds. She got us a room that we were able to check in to right then at 10am. My granddaughters loved the room and the great amenities included in our stay. Swimming pool, miniature golf, and hot tub. Holiday Inn Express is one of the few hotels in Waikiki that provide breakfast. Five Stars!!!
I was forewarned about the bad elevator wait times by reading the reviews but things in reality were, yes, as terrible in experience as all the reviews say. If you’re staying in floors 26-44, it’s made even worse now with 1 of 3 elevators out of commission. Elevators are tiny, and can sardine cram 6 people. Waited almost ten minutes to go down after I checked into my room. And the engineer who programmed the algorithm should be damned for making such a stupid system. It literally stops on every floor no matter if the elevator is already completely full. Which means 2 tiny elevators to serve twenty floors. Oh and even worse. Many hotels have separate elevators for the large bins for their custodial staff. Not here. They share the same limited tiny elevators. If an elevator is out of commission you would hope management would prioritize its repair, seeing that, as I’m sure they already know how bad the system is, based on all the complaints. The check in processing time for each guest also is so much slower than day a Hilton or Hyatt. Lines unnecessarily long. Add to the negative experience I had with a crass snappy front desk staff, Paige. Using Belittling patronizing talk towards clients. When recalling a vacation, you remember your experience. Staying at a good hotel with properly trained staff, with working systems truly make for a better memory. Unfortunately this is not a good experience starting my vacation in Hawaii here. Our previous stay at Hyatt centric and here are night and day. Management are you listening?…
The hotel and pluses and minuses and staying would depend on what kind of vacation you want and what your used to. Examples: 1. Was close to the beach: About a 10 min walk, just a few blocks. For anyone wanting to stay on the beach this hotel is not for you...but it was definitely not far. I researched and staying on the beach would have cost about $400 more. For me, I knew I did not want to spend every day at Waikiki beach and would be traveling to different beaches so I rather save the money. 2. Small space: The hotel room is tiny and has the room's air conditioner in a funny place. However we were traveling just the two of us and it was plenty a room for us: We slept on the bed farthest from the air conditioner unit. The closet was also horrible: only enough room for a nice dress or two. 3. Great small touches: The hotel and a shampoo/conditioner/body wash dispenser in the shower that was fabulous. So nice not to have to bring your own. I am super picky on what I use and I thought it was great stuff. Free breakfast was great. It is continental but included all the necessities. Daily egg dish, meat option, pancakes, yogurt, cereal, muffins, and fruit. Everything was available to go and they provided containers for the road. Food in Hawaii is expensive so this was a nice savings and great way to start your day. The room had tons of outlets...comes in handy. The microwave and fridge in the room was awesome. Loved having a way to snacks and leftovers. Again very budget friendly. 4. Pool Area lacking: So keep in mind Waikiki doesn't really have hotels with fabulous pools. However, this one closed at 7pm which I feel kind of made it unusable. I personally like taking a dip in the hot tub before bed but with a 7pm closure time that wasn't possible. I visited once and the hot tub was barely bath temperature and had broken jets. 5. Good Location!. The is within walking distance of the Royal Hawaiian Center and the International Marketplace. The bus stops right out front and the trolley stop is just a stroll away. For me the hotel was exactly what I wanted and expected of a Waikiki hotel. We spent the vacation running around the island doing activities and the Holiday Inn Express made a great home base.…
We stayed at the Holiday Inn Express in Waikiki. It was centrally located, a few blocks to the beach and to all of the restaurants and attractions... there were biki bike stations on 3 sides of the hotel. The free breakfast was good and offered a lot of selections. The room was clean and updated. It was a little small, but great ocean view from the 29 Th floor. It sounded like neighbors were slamming the door when the opened and closed but that was the only minor complaint. I will try to attach some pics
Stayed here 5 nights with my bf. I booked an ocean view room and we really enjoyed the sunsets over the ocean. The room was small but had a large TV, fridge, microwave, coffee maker, and table. A/C unit in the window. Doors were loud and we had a door slamming issue on our floor. 6 Elevators were pretty efficient. Small pool and hot tub. Gym and mini-golf as well as other games on 5th floor. Free breakfast was great with eggs, sausage, a pancake maker, oatmeal, muffins, bagels/toast, yogurt, fresh fruit and more. There were plenty of tables inside and out and to go boxes if needed. Only suggestion would be to have plain creamer for the coffee. Walkable to the beach and restaurants. There was an ABC market across the street and a biki stand around the corner. Walk to trolley stop. $38 for taxi from airport or about the same for Speedishuttle to the airport. Staff were pleasant and polite. Good value for the price. Would recommend!…
The hotel was in my price range. It had a fitness room, coin laundry (if you needed to wash clothes) with breakfast everyday. The room could use an update but it was clean and slightly smaller (we were always out walking and sightseeing) so it didn’t bother us girls. It is not a long walk to the main Waikiki area - 5 to 7 minute walk which is kinda of nice being away from the noise. It was worth the stay.
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