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The Royal Hawaiian, a Luxury Collection Resort

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#17 of 84 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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3,576 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,811: English reviews
Vancouver,
Reviewed 1 week ago

This is our third stay at the Royal Hawaiian and we just had the best time. The beach staff were fantastic. The club level Mailani lounge evening staff were so wonderful....really outstanding service.

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1Thank tgirlvancouver
StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha tgirlvancouver, Thank you for sharing your experience at The Royal Hawaiian, a Luxury Collection Resort. It's always such a joy to welcome back our return guests. Mahalo for choosing to stay with us again! I'm so delighted to hear that our Waikiki Beach Services beach boys, along with our team at Mailani Lounge, offered great service during your stay....

Swarthmore, Pennsylvania
Reviewed 1 week ago

Waikiki is unavoidably touristy. Stay at the Royal Hawaiian, however, and you'll forget you're in retreating with the masses. This handsome estate is more reminiscent of "Old Hawaii" with its open architecture that lets in the sea breezes, gorgeous tropical gardens and stately lobby. While the rooms in the original part of the hotel are darker than some will appreciate,...

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2Thank Ethan G
London
Reviewed 1 week ago via mobile

Stayed one night on our way back from Lanai to catch an early morning flight the next day and the hotel we usually stay in was fully booked. As SPG Platinum member I was upgraded to an Ocean view room in the Tower which was much appreciated. The decor was terrible, prob nothing done since the 70th/80th, terrible small balconies...

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2Thank STEPDI
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha STEPDI, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We regret to hear that the Mailani Tower guestroom that you stayed in was disappointing, and we apologize that the décor, noise from the AC, and the size of the balcony did not meet your expectations. If you choose to stay with...

Bangkok, Thailand
Reviewed 1 week ago via mobile

This is a good hotel in a touristy kind of way . It's the sort of place you just want to visit once for the experience. Is it buzzy ? Yes . Is it touristy ? Absolutely . It's a Honolulu's institution so what do you expect ? It's the Pink Palace . It's like asking whether Disneyland is touristy...

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1Thank kade9
Sudbury, Canada
Reviewed 1 week ago via mobile

Yesterday we arrived after our cruise and were looking forward to a good nights sleep for a hike the following day. We were kept up with this running noise followed by a bang every 15 mins to half hour. This continued the next day so I contacted front desk, they sent security to check it out but no one even...

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2Thank mrskitching86
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha mrskitching86, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. As a hotel that prides itself on providing memorable experiences for our guests, we are very disappointed to learn that we were unable to provide a more positive experience for you. We truly apologize for the unpleasant noise you had to endure...

london, england
Reviewed 1 week ago

This is a large hotel situated next to the Sheraton. What can you say but it is American Hawaiin. That is it has all the advantages of Hawaii but the disadvantages of the modernisation that comes from America. Vast, crowded with a jaw dropping coastline that is buzzing with young luvverlies and people watching. If you want relaxation and peace...

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1Thank nomadic_10
Lahaina, Hawaii
Reviewed 1 week ago

We came over a day early as we had an early consultation the next morning. We had a wonderful breakfast before leaving the hotel. Our only regret was we did not have more time to enjoy the sitting room and the hotel. The pastries from the bakery were delicious. The staff were all so nice and helpful. Would stay here...

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Thank rbrown7644
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha rbrown7644, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a memorable experience at our property, and found the staff kind and helpful. We truly appreciate you recommending our hotel, and hope to have the opportunity to welcome you back again. Mahalo, Ayaka H. The Royal...

San Leandro, California
Reviewed 1 week ago

This was our second trip to this resort, with the first being in July '15, so we brought our parents for their 50th anniversary. It was absolutely amazing and even better than the first time! From the time we checked in, to the time we left, everyone from the porters, cashiers, waiters/waitresses, to the maids gave us a feeling of...

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3Thank medmatrx
Loveland, Ohio
Reviewed 1 week ago

All expectations met and/or exceeded. We arrived very late due to the poor equipment operated by American Airlines however our prayers answered as we entered our room at the RH. Comfortable beds and a full featured WC were just a few of the high lights. Def., recommend the crab omelet for breakfast

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1Thank Bob B
Los Angeles, California
Reviewed 1 week ago via mobile

The best part of this trip was to be with my family & sister's family during spring break. The WORSE part of our trip was to choose this hotel. The name of the hotel is too fancy that you can get fool . Let me itemized the concerns about this LUXURY COLLECTIONS. 1- There is two towers is this hotel....

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2Thank BestVacance1
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha BestVacane1, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We have read your review carefully, and are disappointed to learn that we were unable to provide a more memorable experience during your stay with us. We must first apologize that the rooms in our Historic Wing did not meet your expectations....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: ₹ 25,598 - ₹ 46,089 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#6 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the new tower”
travelmangiare, 25 Apr 2017 | Read review
“The new building has a buffet, Bet views everywhere.”
_klissenden, 25 Apr 2017 | Read review
“Don't stay at this hotel unless you want sit on a beach towel.....if possible rent chairs from local store..You should NOT be charged to rent chairs at a beach front hotel....We would like some type of refund...”
stephenhO5165KW, 24 Apr 2017 | Read review
“Splurge for ocean view; It's connected with the Sheraton, so you get all of the Sheraton amenities as well.”
375ericp, 22 Apr 2017 | Read review
“Malani Tower, preferably Premium level Higher Floor!”
jackhanney, 18 Apr 2017 | Read review
5 of 5