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The Royal Hawaiian, a Luxury Collection Resort, Waikiki

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Traveller (3498)
Room & Suite (936)
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Overview
Hotel website
2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Hotel website
Offers from The Royal Hawaiian, a Luxury Collection Resort, Waikiki
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,331)
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3,403 results
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2,014
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Show reviews that mention
All reviews the mai tai bar the pink palace mailani tower banana bread surf lanai azure restaurant pink lady historic section sheraton pool waikiki beach garden view beach boys historic rooms original building iconic hotel beach staff beach chairs
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1 - 5 of 3,403 reviews
Reviewed yesterday via mobile

Not notified of strike and lack of services. Hotel is beautiful but no excuse for not informing guests of strike. It should be a choice and the concessions were nominal. They should be offering greatly reduced rates or close down till after negotiations.More

1  Thank marsha r
Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, WaikikiResponded yesterday

Aloha marsh r, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We appreciate your kind words about the beauty of our property, however we truly apologize for the underwhelming stay you had at our hotel due to...More

Hotel's Favourite
Reviewed 10 August 2018

I honestly cannot fault this place. We were upgraded on arrival and well looked after during our week here. The staff at the Royal ALL went above and beyond in their service, everyone from the housekeeping to reception to concierge and pool/towel staff. The bar...More

1  Thank rachelpV4555VG
Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, WaikikiResponded 16 August 2018

Aloha Rachel P, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are thrilled to hear that our staff took such great care of you, and that everything from our Mai Tai Bar to the location to the beach...More

Reviewed 3 days ago via mobile

the strike that was going on. This hotel is located behind the shopping village but you don't see or hear the noise from there. The back of the hotel is Waikiki beach. It's all private land so the picket line could not come near the...More

Thank Rosielikestotravel
Reviewed 4 days ago

Booked a room for 4 for a girls night out. Arrived early to sun on beach but was never advised when room was ready as offere at check in. Expensive room came with breakfast only for 2 of us. The best part is the Tiki...More

1  Thank OahuGatheringPlace
Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, WaikikiResponded 3 days ago

Aloha OahuGatheringPlace, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that your favorite part of your stay was enjoying our Mai Tai Bar, and that Kui left such a positive impression on...More

Reviewed 6 days ago

I frequent Honolulu for business and typically stay at Marriott Waikiki properties. On my current trip (11/6/2018) I opted for the Royal Hawaiian Resort which is literally on the beach. Upon arrival is was struck by the orange traffic cones blocking the entrance with a...More

1  Thank Rocky M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 347 - US$ 823 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#12 Spa Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
#18 Luxury Hotel in Honolulu
#18 On the Beach Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 347 - US$ 823 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#12 Spa Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
#18 Luxury Hotel in Honolulu
#18 On the Beach Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (3,498)
Room & Suite (936)
Pool & Beach (430)
Dining (205)
Amenities (103)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
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Nearby AttractionsSee all 1,808 nearby attractions
Kalakaua Ave
156 reviews
.15 km away
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530 reviews
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Questions & Answers
Ask a question
501Sandy
12 November 2018|
AnswerShow all 6 answers
Response from hrybeyr | Reviewed this property |
I STRONGLY advise you to STAY AWAY FROM THE ROYAL HAWAIIAN, SHERATON WAIKIKI, WESTON MOANA AND MARRIOTT HOTELS in Waikiki. They are owned by KYO-YA HOTELS, and they all fly the Marriott flag. We had a HORRIFIC experience... More
2
Votes
501Sandy
12 November 2018|
AnswerShow all 2 answers
Response from shel7 | Reviewed this property |
The Hotel was not run down or substandard. They just didn't have their act together in reservations. As mentioned to another reader previously, the Hotel was not on strike when I was there. I'm not sure I would stay there... More
1
Vote
L B
23 October 2018|
AnswerShow all 6 answers
Response from EliasC107 | Reviewed this property |
Not sure what you mean
0
Votes
Room Tips
"Book elsewhere/long term strike at the hotel"
Roving61737863523
1 week ago
Read review
"Stay in the historic part if you can"
Poodlemomtx
2 weeks ago
Read review
"Garden view rooms are quiet."
Richard522
2 weeks ago
Read review
"Despite the strike, the hotel was most accommodating and we thank them for that."
K6945EGjohnk
2 weeks ago
Read review
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