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The Royal Hawaiian, a Luxury Collection Resort

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#17 of 85 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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3,400 Reviews from our TripAdvisor Community

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Showing 2,655: English reviews
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New York City, New York
Reviewed 2 days ago NEW

The Royal Hawaiian can't be beat. My family had a wonderful, relaxing respite. I never needed to worry about a thing, because the delightful staff already had it covered. I also love that there are people still working there after 20 years! That says a lot!

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Thank Steven K
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha Steven K, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you and your family had a wonderful experience with us, and that our staff treated you so well. We truly hope to have the opportunity to welcome you back again! Mahalo, Ayaka H. The Royal Hawaiian, Guest...

Wasaga Beach, Canada
Reviewed 3 days ago NEWvia mobile

First time to Hawaii and what a great start. From the front desk through room attendants this has been absolutely world class. Friendly, attentive and wall to wall smiles. This is a destination in itself. Throw in an ocean view room and it is close to paradise. You gotta stay here.

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1Thank SuzukiWB
Millersville, Maryland
Reviewed 3 days ago NEW

The Royal Hawaiian is a above average hotel on a famous beach. The staff was very good and helpful. The Resturant was expensive but what isn't on this beach. The rooms were good, the air conditioning worked and the service was good also. We arrived late and the night staff seemed to be a little thin but we got to...

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Thank Jeff J
Manhattan, New York
Reviewed 3 days ago NEW

This Property is beautiful. We were staying on 4 nights on SPG points, so they gave us a room at the very back with no view. It took us over 5-10 minutes to walk through all the long hallways to get to it. I am Gold with SPG and asked about late check out. They would not give it to...

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1Thank nymark2
Dover, New Jersey
Reviewed 4 days ago NEW

What an escape to a time past! The luxurious tucked away grounds are tropical, manicured so majestic. The staff are plentiful, happy & professional. Must experience on the property The Abhasa Spa, had the best outdoor massage. Everything so peaceful & grand and the Accents gift shop is not to be missed. Breakfast buffet is everything on marble/outdoor patio with...

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Thank srangel2016
Greenville, SC
Reviewed 4 days ago NEW

My husband and I stayed in this beautiful hotel for three nights and wished we didn't have to leave! The view of Diamond Head from the hotel's beach is wonderful. Our room was huge, spotlessly clean, traditionally furnished, with a great view of the fabulous grounds. We were graciously greeted by the manager and given gorgeous leis, which we hated...

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1Thank myrasq21
Port Orchard, Washington
Reviewed 6 days ago NEW

This was our first time staying at the Royal Hawaiian. We have been to Honolulu several times before. She was a little hard to find (we had a rental car) as the last time we were in Honolulu she more or less be seen from the main drag. Now she is surrounded by high rise buildings. But that didn't stop...

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Thank paulg3132
Vancouver, Canada
Reviewed 1 week ago

We experienced outstanding service in your restaurant, coffee shop and bar. We enjoyed breakfasts, afternoon snacks by the beach, midday and late night cocktails and wonderful dinners in the restaurant. The service at all venues was exceptional. The housekeeping team equally outstanding, provided us with timely, efficient and excellent service. Why do you ask I only give 1 star? The...

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4Thank emad286
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha emad286, Thank you for sharing your recent experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are glad to hear that the dining venues and housekeeping were all great during your stay, however, we are disappointed that your experience with us was less than perfect. Our team is committed to providing quality service, and are certainly...

Alcalalí, Spain
Reviewed 1 week ago

We stayed in this hotel for 4 nights as part of an escoted tour, but arrived a day early. We arrived before check-in time so were content to wait but after an early morning start and a 6 hour flight we ended up waiting over an hour after check-in time and had to complain before we got our key. Once...

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Thank DaveMAlcalal_Spain
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha DaveMAlcalal_Spain, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a nice 4-night experience at our property. However, we apologize that there were some issues during your check-in process that caused you to have to wait an hour for your room. We are glad...

South Australia, Australia
Reviewed 1 week ago

Due to delays in VISA processing my Hawaii trip has been cancelled at short notice (9 days to be exact). I contacted the hotel promptly and to my delight was given a full refund. Thank you! Thank you! Thank you! Words cannot express my gratitude. Guaranteed I will be staying at the Royal Hawaiian when I do gain VISA entry...

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1Thank nipper73
RHGuestService, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha nipper73, Thank you for sharing your review with us via TripAdvisor! We are very pleased to hear that the cancellation process went as smooth as possible, but are disappointed that you didn't have an opportunity to stay with us due to your VISA. We look forward to welcoming you to the Pink Palace of the Pacific, hopefully soon! Mahalo,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: ₹ 25,295 - ₹ 1,01,382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#6 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
61 questions
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the tower that faces the beach”
 of 5 bubbles JeffJ669, 19 Feb 2017 | Read review
“Older rooms but well maintained, plenty of clean towels (never had to ask for extras). Should have fans in every room. I stood in two different rooms over 9 days, first room had a fan and second room didn't. Definitely noticed the difference (stuffy without a fan). Ask for room with a fan, I would definitely come back again!”
 of 5 bubbles srangel2016, 18 Feb 2017 | Read review
“Club level rooms offer complimentary breakfast , snacks, and daily happy hour drinks.”
 of 5 bubbles myrasq21, 18 Feb 2017 | Read review
“We were in the tower on the 6th floor - it was perfect!”
 of 5 bubbles paulg3132, 16 Feb 2017 | Read review
“We stayed in the more modern tower so don't know what the rooms were like in the older buildings.”
 of 5 bubbles DaveMAlcalal_Spain, 14 Feb 2017 | Read review
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