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The Ritz-Carlton Residences, Waikiki Beach

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383 Kalaimoku Street Waikiki Beach, Honolulu, Oahu, HI 96815
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$855
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Traveller (713)
Room & Suite (347)
Pool & Beach (82)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Residences, Waikiki Beach
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 93 in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
Discover a new and distinctive resort experience at The Ritz-Carlton Residences, Waikiki Beach. Our luxury resort features 552 stylishly-appointed guest rooms and suites in two towers, all of which are ocean facing, providing you with an unparalleled view of the Pacific. With 246 suites, the resort boasts the largest number of hotel luxury suites on the island. Guests can discover a vast array of distinctive experiences along with legendary Ritz-Carlton service. Amenities include the highest infinity pools in Waikiki with private cabanas and a premier fitness center designed by celebrity trainer Harley Pasternak. The Ritz-Carlton Spa offers customized treatments that highlight the balancing elements and traditional healing methods of the islands. Adding to the enjoyment is a fine selection of dining experiences that are both creative in taste and presentation, ensuring an adventure for the senses.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Centre with Internet Access
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga room
Restaurant
Breakfast available
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Japanese
Hotel links
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708Reviews84Q+A80Room tips
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Most Recent
WudiFam wrote a review Apr 2022
3 contributions6 helpful votes
Overall, very good. The service at the restaurants, the housekeeping and the valet were excellent. The concierge is broken, terribly terribly broken and enough to have us question whether we would return. All staff are polite and well intended. The concierge is not staffed according to needs however nor well managed. They are positioned in a terrible location. They were NEVER available when calling. They always had to return a call. There are only 2 people on for an entire hotel at full capacity and they manage the phones at the same time. If on the phone, they completely ignore guests standing at the desk who can wait 15 minutes or more to get attention. HELLO? This is the Ritz Carlton...at least I thought. There were no communications of confirmations of reservations made. There were no directions or address info provided for reservations made. We spent additional $ on excursions and every single thing required a connect with concierge who was NEVER AVAILABLE. I believe they mean well but this was absolute failure and unacceptable.
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Date of stay: April 2022
Location
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3 Helpful votes
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SoCalTrekker wrote a review Apr 2022
Orange County, CA5 contributions10 helpful votes
Just returned from a 6 day/5 night stay and just about everything was great. Staff was friendly and helpful. The resort was immaculate and the views were incredible. We were upgraded to a ocean/city corner suite and both the room and the views were incredible. Housekeeping did a great job and having a washer/dryer in unit was incredible. The property is a small distance from Waikiki Beach and thus you do not get that "beachfront property" feel, for better or worse. It is also in the outer areas of the resort zone, which was great for us both as to the noise and accessibility (i.e. no crowds or traffic). The only issue was that the property was relatively limited as far as amenities especially for a family. The family pools were relatively small and there were no real activities for the kids outside of the pool. There were two restaurants on site, both of which were fairly expensive ($20 to $40 per entree) and limited in their offerings. The Dean and Deluca and the Island Market were fantastic. The Market is open to 11 p.m., which is fantastic considering everything else seems to close at 9 p.m. Overall, the stay was incredible and enjoyable. 4.5 out 5 stars.
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Date of stay: April 2022
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2 Helpful votes
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BIRD1947 wrote a review Apr 2022
Houston, Texas171 contributions85 helpful votes
We had a junior suite with a balcony overlooking the park and Waikiki Beach. The hotel's location is ideal. Just off the Waikiki strip but easy walking distance to everything. The room was great and the staff very accommodating. It is NOT inexpensive but well worth the cost. The rooms are each individually owned (like condos) but managed and serviced by Ritz Carlton as a hotel. Everything is clean and in good condition. The room was serviced daily. The adult pool area was a bit small compared to the family pool area but adequate. The pool staff were exceptional as were the front desk staff.
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Date of stay: February 2022
Value
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Sleep Quality
Room Tip: Ask for a high floor with a view of the beach
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1 Helpful vote
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TLEAVES27 wrote a review Mar 2022
Hong Kong, China199 contributions79 helpful votes
Few days before our trip the concierge contacted us to assist with our stay. That was the start of the service that follows - 5* service from start to end, friendly helpful and kind, We loved the space in the apartment, fabulous mattress, great bathroom and having the washer /dryer and small kitchenette was perfect. Fabulous sea views of the whole Waikiki bay. Walking distance to the beach, shops, restaurants and best was to have Deane and Duluca shop in the building for coffee and snacks. Highly recommend this and it made our first trip to Honolulu a very wonderful experience.
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Date of stay: March 2022
Value
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Room Tip: high floor
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1 Helpful vote
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Lisa M wrote a review Mar 2022
3 contributions2 helpful votes
Not having traveled for these past two years, and having went all out on this hotel, cost-wise, expectations were very high; they were met, and exceeded at every turn. From the emails asking about us and our needs that arrived in my inbox several weeks prior to the vacation, to the honestly perfect customer service - from housekeeping to concierge to valet to pool attendants - this hotel was a vacation unto itself. Quiet yet close to everything in Waikiki, with a full kitchen and a huge lanai (balcony), I cannot imagine staying anywhere else if - no, when - we return to Hawaii. Wow. Thank you to everyone that made the Martin family feel so very special this past week.
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Date of stay: March 2022Trip type: Travelled
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Response from Douglas Chang, General Manager at The Ritz-Carlton Residences, Waikiki Beach
Responded 29 Mar 2022
Dear S316VOlisam, It was such a pleasure to have you and your family as our guests. I am thrilled that you enjoyed such a great visit and that our Ladies and Gentlemen exceeded your expectations with their attentive service. Thank you for taking the time to share this review with other travelers. It is greatly appreciated and we look forward to welcoming you back on your return to Hawaii, which we hope will be sooner than later. Mahalo, Douglas Chang General Manager
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Vinny Sidhu wrote a review Mar 2022
Sydney, Australia3 contributions2 helpful votes
My partner and I visited the Ritz-Carlton for 5 nights and found the staff very friendly, the hotel was modern and the rooms were incredible. The amenities (pool, gym) were as advertised and available at ease throughout the stay. The hotel is well located for shopping, dining and the beach. Fortunately the hotel upgraded us and we were very happy with our room. Would highly recommend for a stay in Honolulu.
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Date of stay: March 2022Trip type: Travelled
2 Helpful votes
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Ian W wrote a review Mar 2022
3 contributions1 helpful vote
This hotel was nothing short of fantastic. In terms of location, it's about a quarter/half-mile from the beach but it's extremely accessible. There are tons of restaurants nearby, and the restaurants within the hotel are truly next level. La Vie was especially amazing. Some of the incredible staff that helped us were Ocean, Christopher, and Naoko but truly, ALL of the staff was kind/informed/friendly. We stayed in the Deluxe Ocean View room and the views were incomparable. Truly breathtaking. It was our anniversary, and they provided us special surprise gifts for that only enhanced the experience. This is truly a luxury experience that lives up to the Ritz name.
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Date of stay: March 2022
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1 Helpful vote
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torin r wrote a review Feb 2022
West Orange, New Jersey34 contributions22 helpful votes
Stayed in January for a 6 day family vacation. The Ritz residences was great for what we needed. Perfect location, accommodations and impeccable service. While not on the beach, it's only a 5 minute easy walk. Our suite was on the 19th floor with a perfect view of the ocean. The kitchen was great to store food and drinks in the refrigerator as well as being able to warm up food and take-out. The hotel is immaculately kept, the pool is beautiful and the poolside service is amazing. The concierge and front desk helped us with everything that we needed accommodating all our "special requests" without batting an eyelash. While they were mostly full, It never seemed crazy and felt like we had the hotel and pool to ourselves. I would definitely stay here again when I come back to Honolulu.
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Date of stay: January 2022
Value
Location
Service
Room Tip: Ask for a high floor, don't expect any upgrades or free breakfasts
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1 Helpful vote
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Response from Douglas Chang, General Manager at The Ritz-Carlton Residences, Waikiki Beach
Responded 1 Feb 2022
Dear Fivekidstraveler, I really appreciate your taking the time to share your review and comments about your recent visit. I am so glad the family enjoyed such a great vacation and that the location, amenities and impeccable service suited you all perfectly. On behalf of the Ladies and Gentlemen, I am grateful for your choosing The Ritz-Carlton and look forward to welcoming you "home" on your next visit to Honolulu. Until then, Mahalo and aloha, Douglas Chang General Manager
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Michael_SEA wrote a review Jan 2022
Seattle, Washington116 contributions181 helpful votes
I am a Marriott Bonvoy Titanium and choosing a Marriott property in Honolulu was no easy task. Each one had its pros and cons, and since this was a special stay for my birthday, I decided to choose the most luxe hotel. Arriving at the Ritz was easy and breezy, with a friendly valet and very kind agent at reception. From the moment we were given our lei until we got up to our room, everything went smoothly. They were kind enough to upgrade us to a grand ocean view room. The views were great! Unfortunately, the hotel isn't that close to the water, so it's also a lot of rooftop views, but we really appreciated the larger room and balcony space. The room was very luxe, with comfortable linens, Asprey toiletries, a huge shower and we had wonderful housekeeping staff. I was very surprised to see that the area rug in the living room was immensely stained. It was also frustrating not to have enough outlets by the bed. We had to unplug the lamps to charge our devices. This hotel is great, but incredibly overpriced. For the two of us, breakfast each day came to over $100. I know this is the Ritz, and I know Hawaii is expensive, but the pricing made no sense; especially because the food wasn't anything better than any other property. The restaurant and pool staff were wonderful - I was really impressed when the pool attendants remembered my name. There are two pools at this hotel - an adult's pool and a children's pool. Neither was crowded. We never had trouble getting loungers for two. A quiet pool area was one of the main reasons I chose this hotel. There is also a spa, which we tried to use but it was completely booked, and a decent fitness center. The location of this hotel perfectly fit our needs. It is literally on the main strip of Waikiki, which is what we wanted. Dinners and shopping were a 5 minute walk. This hotel is probably not for those who want easy beach access, however. Would I stay at this Ritz again? Maybe. But I am more intrigued to try the other Marriott properties in the area first.
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Date of stay: January 2022
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2 Helpful votes
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Response from Douglas Chang, General Manager at The Ritz-Carlton Residences, Waikiki Beach
Responded 1 Feb 2022
Dear RunnerMike1977, Thank you for choosing to stay with us. I am delighted that the resort was perfectly located so you could enjoy the best of Waikiki. I do appreciate your detailed comments on your room and the wonderful service you experience from our Ladies and Gentlemen, especially our housekeepers and pool team. My apologies that the rug was not in perfect condition as you should expect from us and that breakfast fell short of expectations. We will do better next time. Thank you for your loyalty to all our Marriott brands and hotels and I look forward to having you return to our islands to enjoy another great visit soon. Until then, Mahalo and aloha, Douglas Chang General Manager
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John Y wrote a review Jan 2022
Oakville, Canada18 contributions3 helpful votes
Amazing; from check-in to the room, house keeping, the teams that manage the pools and restaurants to check-out. We all thoroughly enjoyed our stay here. The location is great as it as the start of the shopping strip so it is less busy than the core (keep in mind this is still a major city so there sill be noise all throughout the day). We had breakfast in our room every morning using the in-suite kitchen. This allowed us to start the day off with a meal on our balcony while we discussed the events for the rest of the day. The fridge in our deluxe ocean view room was larger than expected so we made a few trips to food land to pick up some essentials (eggs, milk, water, OJ, cold cuts, fruit etc) and we had lots of room to keep them fresh. My 12 year old also appreciated the fact that there was a large open grassy park nearby where we could go each day and bump around the volleyball without any concerns of people or car traffic. Just beyond the park is a small strip of beach that was a great alternative to the busier/farther Waikiki beach. We spent most of our time staying close to hotel but when we did venture off in our rental car (North Short, Diamond Head and Pearly Harbour), everything was easy to navigate to from the hotel. We appreciate the courtesy and level of service from everyone from the Ritz Carlton Residence. A special thank you to Mary Jane Stancil as well for her correspondence prior to our arrival to get us set-up! Mahalo and hope to be back again in 2023!
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Date of stay: January 2022
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1 Helpful vote
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PRICE RANGE
$622 - $845 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
552
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Frequently Asked Questions about The Ritz-Carlton Residences, Waikiki Beach
Which popular attractions are close to The Ritz-Carlton Residences, Waikiki Beach?
Nearby attractions include Breakout Waikiki Escape Rooms (0.4 km), Waikiki Sunset Cruise with Live DJ (0.3 km), and Rock-A-Hula (0.5 km).
What are some of the property amenities at The Ritz-Carlton Residences, Waikiki Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton Residences, Waikiki Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Residences, Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Residences, Waikiki Beach?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Residences, Waikiki Beach?
Conveniently located restaurants include Honolulu Cookie Company, Poke Bar, and Island Vintage Shave Ice.
Are there opportunities to exercise at The Ritz-Carlton Residences, Waikiki Beach?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Are any cleaning services offered at The Ritz-Carlton Residences, Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Residences, Waikiki Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Residences, Waikiki Beach?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The Ritz-Carlton Residences, Waikiki Beach?
Many travellers enjoy visiting Experience Nutridge (3.8 km), Iolani Palace (4.0 km), and Shangri La (4.6 km).