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Gurney's Newport Resort & Marina

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#19 of 21 Hotels in Newport
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1 room 2 adults 0 children
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23 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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McDonough, Georgia
Reviewed yesterday NEW

I was dismayed as we arrived at the hotel and it sounded like a dentist was drilling on the building. The grounds were a mess with contractors working everywhere. The first room we were put in was freshly painted and uninhabitable. Other than that the staff were wonderful. I feel betrayed as we were not told of the remodeling when...

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Helpful?
Thank Julie H
WV
Reviewed 2 days ago NEW

My stay here was for work. The views are amazing (although the windows are really dirty) and the staff definitely work to make the stay a great one. The hotel is undergoing renovations, so some of the mess (i.e., dirty windows) is understandable, but things like all the outlets covers missing in the room and no room number outside the...

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Thank TheTravelGirl525
USA
Reviewed 1 week ago via mobile

I understand hotel just changed management and is still in the midst of refurbishment. Saw the pictures of the plan and they look awesome. But as of now, the rooms are a little dated by clean. We had a room in the club quarters where you have to walk past the conference rooms to the rooms. The passage way is...

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1Thank star3006
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear star3006~ Thank you for taking the time to send us your comments following your recent stay. Indeed, we are in the midst of "refreshing" our hotel so when you do return you will absolutely see a difference. We certainly agree, this is a beautiful place for a wedding reception. Please do return when we are finished, we look forward...

middletown, ct
Reviewed 2 weeks ago

Nice place on the small Goat Island. Thought it would have been nicer being isolated on an island in Newport. Rooms were very much average. No microwave in my room. Restaurant way overpriced. Pool was freezing cold. Small fitness area. Seemed good for large conferences. Whole place was extremely clean and well kept and bell service was fantastic. Parking situation...

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Helpful?
Thank yanks250125
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear yanks250125~ Thanks for your posting following your recent stay. As part of our current renovation, we will be refreshing all of our guestrooms. We do have refrigerators in our rooms but we do not have microwaves. Thanks for your compliments towards our valet/bellstaff; greatly appreciated!

Reviewed 2 weeks ago via mobile

We had a wonderful time. Great hotel, great staff. Beautiful water views. Nice rooms. Didn't eat there since it seemed pricey for what was being offered. It looks like it will be amazing once complete. But a great spot even without the renovations. Can't wait to see it once it is totally redone.

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Thank zg127
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear zg127~ Thanks for the great review; yes it will be amazing once complete and we hope you do return to see the finished product. Thanks again!

Melrose, United States
Reviewed 3 weeks ago

The property has been going through a transformation with new ownership and the plans (we checked out the pictures along the hallways) for the future overhaul look amazing. I would give them a higher rating if the update was complete. The staff we encountered were professional, kind, friendly and extremely helpful. We loved the bartender on Friday night during our...

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Helpful?
1Thank Anne C
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear Anne C~ Thank you for taking the time to share you experience at Gurney's Newport Resort & Marina. Your positive comments are greatly appreciated and you must return to see our finished product, it will be fabulous! Thanks again for your great review.

Harrisburg, Pennsylvania
Reviewed 3 weeks ago

We stayed at the hotel for a conference. We were surprised at the small size of the room and old and in ill repair decor. The room had no sound barrier to the hall noise which started at 0600 and continued after the 2100 time per the signs everywhere. We were awoken to the construction of the balcony and walls...

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Helpful?
Thank 21sam2
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Dear 21Sam2~ Thank you for your candid review. As you know, these reviews are anonymous; however, based on your comments we believe we did speak with you and tried our best to resolve your issues. We never like to learn that a guest left unhappy and wished we could have turned this negative situation into a positive experience prior to...

Reviewed 3 weeks ago via mobile

From the warm friendly service and hospitality from Moe our bartender to the cordial greeting at the front desk and bell staff to the incredible views and redesigned/refurbished rooms with the new ownership, your next visit to Newport should make this place a must visit.

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2Thank Marty B
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Thank you Marty for the fabulous review! We will certainly share this with our staff; thank you again for taking the time to post; greatly appreciated and we look forward to welcoming you back!

Hampton, New Hampshire
Reviewed 4 weeks ago

This hotel is perfection, right on the water. Beautiful setting, quiet well-appointed rooms with in-room safes. Hotel personnel very welcoming and accommodating. Housekeeping outstanding. Nice touch - 2 complimentary bottles of water, refreshed each morning. Restaurant on-site. Small causeway connects island to mainland. Not far from shopping areas. Will definitely go back (It's actually better than the Hyatt was! -...

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1Thank skyepisces1
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

What a fabulous review!!!! We are so proud of our staff; thank you for mentioning our team in your review. We look forward to welcoming you back! Thanks again!

Boston
Reviewed 4 weeks ago

I've stayed in this property a few times now for an annual photography conference and have been very happy each time. The location is central, parking is ample, staff is friendly and accommodating and the workout facilities are great. The onsite food is okay, which is the one place I could see some improvements being made.

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2Thank SM D
Michael N, General Manager at Gurney's Newport Resort & Marina, responded to this review

Thank you for your recent review! It is our pleasure to host your annual conference and we look forward to having you back next year. We appreciate your positive comments and rest assured with our new restaurants coming into place this year, you will absolutely see improvements!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Newport' premier lifestyle, luxury destination resort. 257 elegantly appointed guestrooms. The only, saltwater outdoor pool in Newport plus fitness center and full service Seawater Spa. Van shuttle and seasonal water taxi to heart of Newport. Year round waterfront dining, seasonal restaurant and lounge area. ... more   less 

Additional Information about Gurney's Newport Resort & Marina

Address: 1 Goat Island, Newport, RI 02840-1570 (Formerly Hyatt Regency Newport)
Region: United States > Rhode Island > Newport
Price Range: ₹ 12,051 - ₹ 51,038 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gurney's Newport Resort & Marina 4*
Number of rooms: 257
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Also Known As:
Hyatt Regency Newport Hotel Newport
Newport Hyatt Regency
Hyatt Newport
Hotel Style:
#6 Luxury Hotel in Newport
#6 Green Hotel in Newport
#6 Spa Hotel in Newport
#7 Business Hotel in Newport
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Questions & Answers

Here's what travellers have asked, with answers from Gurney's Newport Resort & Marina staff and other travellers.
22 questions
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Trumbull, Connecticut
10 months ago
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Questions? Get answers from Gurney's Newport Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know if all rooms have the view of the bridge but it was gorgeous at night.”
TheTravelGirl525, 26 Apr 2017 | Read review
“All rooms have water views of Narragansett Bay or Newport Harbor”
429MarkM, 8 Mar 2017 | Read review
“go elsewhere”
Sglloyd, 21 Feb 2017 | Read review
“Large signs remind guests of quiet hours after 9 pm.”
lvolpato, 5 Feb 2017 | Read review
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