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Holiday Inn Express and Suites American Fork - North Provo

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Traveller (16)
Room & Suite (5)
Dining (2)
Overview
  • Excellent29%
  • Very good44%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Offers from Holiday Inn Express and Suites American Fork - North Provo
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
There are newer reviews for Holiday Inn Express and Suites American Fork - North Provo
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All reviewspancake machinereasonable hotelroom was cleancontinental breakfastwould definitely stay here againa great stayfreewayinternetslccleanlinessrenovationkey
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11 - 15 of 99 reviews
Reviewed 10 April 2017 via mobile

Stayed here on the way to Wyoming to help mom move to CA. Booked a room for myself, and another for my son. However, when we were checking in, they had the price for my son's room all wrong and way too high. Thank goodness...More

Thank Randy D
Response from Kimberly S, General Manager at Holiday Inn Express and Suites American Fork - North ProvoResponded 12 April 2017

Thank you for your review. We are so pleased to be a part of the IHG family, and being the brand you choose. I'm sorry to hear that there was some confusion in the reservation, but I'm pleased to know it was resolved. Thank you...More

Reviewed 19 March 2017

I was able to get a good rate, the staff was friendly and professional, the lobby was not great, but they are under repairs / construction, the room was small, but adequate and ventilation was good and reasonably quiet, the sink area was extremely small,...More

Thank PaulEugeneG
Response from Kimberly S, General Manager at Holiday Inn Express and Suites American Fork - North ProvoResponded 20 March 2017

Thank you for taking the time to review your most recent stay with us. Please know that I take all reviews very seriously and will work to improve on the items you noted. Please know that we have several different room types and would love...More

Reviewed 18 February 2017

Oh man...I turned up at the company house after a 26 hour trip, only for the magic pass code refusing to let me in. -10c / 20f very exciting. This has nothing to do with the Holiday Inn except for when my Uber dropped me...More

Thank skotle
Response from Kimberly S, General Manager at Holiday Inn Express and Suites American Fork - North ProvoResponded 20 February 2017

Thank you for your review! I am thrilled to hear that we were able to assist you in an emergency situation! We hope to see you again in the future, hopefully for fun and not survival! Thank you again for your review. Happy travels!!

Reviewed 4 February 2017

I was here for a 1-night business stay. Room space was good, and all staff I dealt with courteous and helpful. Breakfast was pretty reasonable. The hotel is quite close to I-15, so I found the noise levels fairly high, at all hours. A couple...More

Thank twainmark
Response from Kimberly S, General Manager at Holiday Inn Express and Suites American Fork - North ProvoResponded 6 February 2017

Thank you for your review. I am sorry to hear that we did not meet your expectations. Please know that we take all guest reviews very seriously, and will work hard to correct the problems you have experienced. I do hope that you will stay...More

Reviewed 29 January 2017 via mobile

The upside? The check-in staff were very pleasant and my room looked great. The downside? I could hear the guests in the room above me running across their floor/my ceiling; I could hear every time they ran their shower. The mattress in my room sagged...More

Thank Mitzi M
Response from Kimberly S, General Manager at Holiday Inn Express and Suites American Fork - North ProvoResponded 30 January 2017

Thank you for taking the time to review your stay. I am very sorry to hear that your stay was less than satisfactory. Please know that we take all reviews very seriously and will work to improve on the items you have brought to our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 95 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 95 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (16)
Room & Suite (5)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Go for rooms on the top floor, the king suites are real nice and big. 2 separate areas, 2 TV's"
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"Away from the freeway is better."
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"Get a place close to the stairs because the one elevator is quite slow."
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"309 not good"
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