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WoodSpring Suites Provo American Fork

Traveller (5)
Room & Suite (24)
About
Location
Cleanliness
Service
Value
WoodSpring Suites Provo American Fork is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Location
Full view
Contact
57 N 900 W, American Fork, UT 84003-5231
Getting there
Provo Airport20 km
Salt Lake City Intl Airport48 km
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99Reviews
42Photos
1Q+A
16Room tips
Traveller rating
  • 62
  • 11
  • 4
  • 5
  • 17
Time of year
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  • English
Popular mentions
Just paid for a week so stuck now till Saturday!!! TV doesn't work, room dirty for starters, no internet.
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Response from Heather L, Value Place Property Management at WoodSpring Suites Provo American Fork
Responded 11 Apr 2012
Value Place takes guest comments very seriously. An issues with the room should be brought to the property manager as soon as possible. We want to make sure every guest enjoys their stay with us.
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First off, the room wasn't ready until 2 hours AFTER we arrived, although we had reservations. The beds were THE WORST I've ever slept in. Seriously slept on the floor cause it was more comfortable, and that's not saying much. NO dishes or soap, shampoo or conditioner, no
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Response from Hayley957, Front Office Manager at WoodSpring Suites Provo American Fork
Responded 3 Aug 2012
Thank you for your review. I would like to point out a few things in response to your comments. First, the property is under new management since the time I assume your stay here was. Check in time is not until 3:00 pm. which may be why your room was not ready when you arrived. Value Place is a mix between a hotel and apartment type stay, thus the extended stay rate per week, thus the reason for no extra amenities such as shampoo, conditioner, etc. in your room, as well as the office hours. You can also have help any time by dialing 500, and the safety attendent will help you. Being prided in our safety here at the value place, we have a copy of the ID of every gues over the age of 18, as well as run a check on the sex offender list as soon as each guest checks in. We apologize for your bad experience at the Value Place and hope to have improved since your stay.
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Did NOT honor reservations. They were OVERBOOKED. Find out when we arrived at 8:00pm at night. Not even a phone call or text message the day before. Nothing. Just a surprise when we tried to check in. No concessions either, NO "We are sorry, let us help you find another place",
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Reservation not acknowledged, room smelled, empty 2 liter bottle under bed, small, uncomfortable bed resting on thin wooden planks, cheap thin wornout sheets and towels Maintenance man in charge all day Sun, most of Sat, and many hours during wk came on a Thursday night and
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This place sounded wonderful. They advertised king size beds, comfy rooms, and a home away from home. Instead I am sleeping on a full size mattress that is less comfy then the floor, the toilet handle is taped together, and I had to go out and buy pots and pans for the kitchen.
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And the kitchen
Photo provided by managementWoodSpring Suites Provo American Fork
Photo provided by managementWoodSpring Suites Provo American Fork
Photo provided by managementWoodSpring Suites Provo American Fork
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Is this clean? I read that you have roaches is this true?
My room was clean and had no roaches. But it was never cleaned during the whole month I stayed there. And towels weren't changed.
0 votes
"get a room facing the west."
"Rooms at the center of the first floor are bigger (Handicapped accessible rooms), but with flooded bathroom."
"All rooms are the same, just pick your size"
"Bring kitchen wares, toilet paper and toiletries, they are offered but at a cost."
"the motel has only full size beds so we upgraded to two full size beds. top floor is quieter."
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PRICE RANGE
US$ 57 - US$ 94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
value place american fork hotel american fork
FORMERLY KNOWN AS
Value Place Provo, UT (American Fork)
LOCATION
United StatesUtahWasatch RangeAmerican Fork
NUMBER OF ROOMS
121
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