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WoodSpring Suites Provo American Fork

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Traveller (3)
Room & Suite (22)
Overview
  • Excellent64%
  • Very good11%
  • Average3%
  • Poor5%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)
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Traveller rating
62
11
3
5
17
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Time of year
LanguageEnglish
62
11
3
5
17
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All reviewsclean quietawesome visithome away from homeextended staygreat place to stayfree wificomfortable bedsfront desk staffpropertykitchenwareutahkitchenettehousekeeper
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1 - 5 of 98 reviews
Reviewed 27 June 2018

This place was booked because it was close to family and offered reasonable prices and a crib. Turned out they had no crib available (even though it was confirmed in a follow-up phone call); at check-in the desk clerk (who hid behind a wall and...More

Thank AeneasAtSea
Response from Julia R, Guest Relations at WoodSpring Suites Provo American ForkResponded 29 June 2018

Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.

Reviewed 1 May 2018 via mobile

The note in the location description that this includes a kitchenette is very misleading. They do have a refrigerator a microwave and a two burner stove top. There is no utensils, or kittchenware at all. You can’t even borrow from the office. You can buy...More

Thank hergman
Response from Julia R, Guest Relations at WoodSpring Suites Provo American ForkResponded 7 May 2018

Thank you for your review. We value your feedback and are sorry to hear that our rooms did not provide you with the amenities you expected. We know most hotels provide daily cleaning and other amenities so that is a natural expectation. WoodSpring Suites is...More

Reviewed 11 April 2018

I have stayed here many times and many nights and have always felt safe and secure. Also, I am always impressed at how quiet and clean the rooms are. Kevin, the manager, always makes sure things are taken care of quickly and correctly. Prices are...More

Thank CharlesRennoc22222
Response from Julia R, Guest Relations at WoodSpring Suites Provo American ForkResponded 14 April 2018

Thank you for the terrific review. We're glad you were able to relax and enjoy your stay and that you appreciated our clean, comfortable (and quiet) rooms. And, we’re delighted to hear that you value Kevin’s consistent, impressive service from stay to stay. We’ll be...More

Reviewed 20 March 2018

Stayed here for 4 weeks last September. I asked women on reception several times to send somebody to clean my room or at least to give me an information when my room will be cleaned. And it wasn't cleaned. And towels weren't changed, sure. However...More

Thank Yana_Kanibolotska
Response from Julia R, Guest Relations at WoodSpring Suites Provo American ForkResponded 29 June 2018

Thank you for the feedback. We hope the stay met your needs and we appreciate the tips for other travelers.

Reviewed 10 December 2017

Have always enjoyed my stays at WoodSpring Suites in American Fork, Utah. I have stayed many nights there and have always enjoyed a quiet atmosphere for a good nights sleep. I will always stay here when in this area. Good prices and good central location...More

Thank CharlesRennoc22222
Response from Heather L, Guest Relations Manager at WoodSpring Suites Provo American ForkResponded 19 December 2017

Thank you so much for commenting on your recent stay with us. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 55 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites
Details
Price range
US$ 55 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites
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Traveller (3)
Room & Suite (22)
Questions & Answers
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Dan D
28 July 2018|
Answer
Response from Yana_Kanibolotska | Reviewed this property |
My room was clean and had no roaches. But it was never cleaned during the whole month I stayed there. And towels weren't changed.
0
Votes
Room Tips
"Rooms at the center of the first floor are bigger (Handicapped accessible rooms), but with flooded bathroom."
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"All rooms are the same, just pick your size"
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"Bring kitchen wares, toilet paper and toiletries, they are offered but at a cost."
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"the motel has only full size beds so we upgraded to two full size beds. top floor is quieter."
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