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All reviewsbest westernsroom was cleanhot itemsfree parkingcontinental breakfastbars and restaurantsyogurtbit datedconvenient locationdowntown buffalogreat place to stayfront desk staffwould stay here againnice staywithin walking distancehome away from homeanchor bar
This place was very clean. Having rode our motorcycles in from Ohio, I felt the parking lot was very secure and well lit. Troy and his staff were great hosts and very knowledgeable about the area. Niagara Falls is a 30 minute ride away and...More
We visit Buffalo several times a year to see family, and this particular Best Western is within walking distance of two family members, so the location is perfect for us. We are greeted in a friendly manner by all staff, not just the person behind...More
1 Thank Ellen B
Response from bestwest510, General Manager at Best Western - On The AvenueResponded 14 June 2018
Thank you for your kind review of our hotel. I am truly glad you had an exceptional stay while visiting our city. If there is anything I can do to make your next visit even more exceptional, please let me know. I would be glad...More
The hotel says that check in time is 2:00 p.m. We showed up at nearly 4:30 and our room was not ready. We had to wait another 15 minutes to get into it. No offer of any type of discount for our inconvenience.
1 Thank francisc366
Response from bestwest510, General Manager at Best Western - On The AvenueResponded 1 week ago
I am truly sorry that your check in process wasn't smooth and efficient. The quality of our breakfast items is set to a high standard. All items should have been fresh and appealing to the eye. I would like the opportunity to speak with you...More
Room was clean and updated. When we checked in we were greeted by Kamisha! She was warm, friendly and extremely helpful. Upon arriving back later that night the young woman at the desk was just as welcoming! Can't say enough good things about the staff...More
This is a simple friendly family run motel, The staff are professional and efficient. This is my second visit and I look forward to coming back again. The rooms are clean and comfortable. I suggest asking for a non smoking floor and a refurbished room....More
Response from Megabucks | Reviewed this property |
TRAVELING WITH PETS AT BEST WESTERN
Best Western recognizes the ever growing needs for pet friendly accommodations. We strive to offer our guests and their furry friends a comfortable stay and have done our best to... More
TRAVELING WITH PETS AT BEST WESTERN
Best Western recognizes the ever growing needs for pet friendly accommodations. We strive to offer our guests and their furry friends a comfortable stay and have done our best to ensure consistency at all of our pet friendly properties.
Best Western pet friendly properties will allow up to two domestic dogs in a rented room, with a maximum size of 80 lbs per animal. Other pet types such as cats, birds, monkeys, snakes, or other animals are allowed at the discretion of each property and require prior approval from the property.
There may be a maximum $20 per day charge for each room with a pet or multiple pets or a maximum per week charge of $100. A refundable damage deposit of up to $50 per stay may be required of all guests with a pet.
When making your reservation at a pet friendly hotel, it is recommended that you call the hotel directly if you have specific pet related questions and to guarantee availability of a pet friendly room.
Planning a vacation with your pet? Use the FIND A HOTEL search on the left to locate one of our pet friendly hotels and make a reservation.
Please Note - Policy is applicable to North America properties only (including US, Canada, Caribbean, Excludes: Mexico)