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BEST WESTERN - On The Avenue

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#15 of 23 Hotels in Buffalo
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN - On The Avenue
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353 Reviews from our TripAdvisor Community

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Showing 341: English reviews
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Bradford West Gwillimbury, Canada
Reviewed 3 days ago NEWvia mobile

This hotel had a very friendly staff from beginning to end of our stay. It had a vintage feel to me it but was very modern as well. The elevator was very safe and high tech- you can only go to your floor/ice machine floor/lobby with your key otherwise the elevator won't go. Additionally, the lights go off when the...

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Helpful?
Thank Christie A
Ithaca, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 5 November 2016

This hotel is near the Roswell Park Cancer Institute where I had surgery, and is the best value among hotels convenient to Roswell. While I hope that I will never have to visit Roswell again, I would stay there if I did.

Review collected in partnership with Best Western
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Helpful?
Thank Ronald D
About Hotel's Favourite Review
bestwest510, Public Relations Manager at BEST WESTERN - On The Avenue, responded to this review

Dear Guest, Thank you for your kind words about our hotel! I'm glad that you took advantage of our hospital rate as it really is a great value. While I also hope that you will never have to visit Roswell again, I'm happy to hear that you would choose to stay with us if ever in the area. Best wishes...

Buffalo, United States
Reviewed 1 week ago

Though we did receive some friendly service from helpful staff, the majority of the stay was disappointing. The breakfast is pathetic and the "high speed" internet is incredibly slow and even cut out several times. The room was tiny and poorly decorated, the beds were incredibly saggy and uncomfortable, and the door to the bathroom didn't even close completely. I...

Review collected in partnership with Best Western
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Thank andrewlE8085XB
Toronto, Canada
Reviewed 4 weeks ago

We were there for a weekend with friends to watch a sports event at the Keystone Arena. Good clean hotel. Location near resataurants and bars and a short ride to downtown Buffalo. Staff very friendly. Breakfast a nice feature Have stayed there for last 4 years and would recommend it for sure..

Review collected in partnership with Best Western
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Thank P221NKkellyw
bestwest510, Front Office Manager at BEST WESTERN - On The Avenue, responded to this review

All of us here at the Buffalo Best Western would like to thank you for your loyalty through out the past four years! We look forward to seeing you very soon!

Rochester, New York
Reviewed 22 February 2017

We returned to our room early and there were no parking spots in the lot. We were forced to park on the street and received a parking ticket the following morning. We asked what the hotel could do to accommodate us and the reply was, "nothing."

Review collected in partnership with Best Western
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Thank F6043OSdeborahs
bestwest510, Front Office Manager at BEST WESTERN - On The Avenue, responded to this review

I apologize about your situation with the parking ticket. We do have a parking lot beside the building as well as an additional parking lot next door, so we have more than enough parking spots. We unfortunately have no control over the Buffalo Police Department issuing parking tickets.

Whitesboro, New York
Reviewed 21 February 2017

The staff is friendly even remembered us and the dogs after two years. We have stayed here 3 years now. Located near everything you want to do. The room is clean,the dogs welcome. We will stay again!!

Review collected in partnership with Best Western
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Thank johncR1977HV
bestwest510, Public Relations Manager at BEST WESTERN - On The Avenue, responded to this review

Dear Guest, Thank you so much for the compliments! We're glad that you were able to travel with your dogs and that you enjoy our central location just as much as we do! We hope to see you and of course the dogs very soon! We appreciate for your loyalty to our brand!

Buffalo, New York
Reviewed 20 February 2017

Stayed in Whirpool King Bed Suite (Smoking room) - room was clean and fairly new. Sink and vanity is OUTSIDE the bathroom/shower room (like a motel) which kind of sucks. Whirlpool worked well, however takes nearly 40 minutes to fill. Hotel skeleton and guts are a bit worn out, but has been recently polished over. Friendly staff and great location.

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Thank Matt P
Boston
Reviewed 13 February 2017

Hotel is clean and modern staff is nice close to a few restaurants they have free parking and a good breakfast. Also they are pet friendly I recommend you pay a visit. The parking lot may be crowded if you arrive late it can fit about 40 cars.

Review collected in partnership with Best Western
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1Thank Henry P
bestwest510, Public Relations Manager at BEST WESTERN - On The Avenue, responded to this review

Dear Guest, Thank you for choosing to stay with us here at Best Western On The Avenue in downtown Buffalo! We appreciate all your compliments about our location, breakfast, pet friendly rooms, and staff! You are right about parking, it can get crowded at times which is why we have a parking lot beside the building as well as an...

toronto
Reviewed 4 February 2017 via mobile

Great location close to many good restaurants in a city. Nice, friendly staff. Clean rooms. Comfortable mattress. Everything you need for a night stay. And you also get free breakfast and wifi. Kids enjoyed a parrot in a lobby.

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Thank familytripl
London, Canada
Reviewed 18 January 2017 via mobile

All in all.....Very satisfactory. The room was big, clean, quiet. My only complaint is the perennial one: not enough electrical lugs on the tables on both sides of the bed. We need lots... For phones, tablets, etc. Located a pleasant 20 minute walk for the Kleinhans Music Hall in one direction & gorgeous Art Deco City Hall in the other.

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Thank museum-a-day

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN - On The Avenue

Address: 510 Delaware Ave, Buffalo, NY 14202-1304
Region: United States > New York > Buffalo
Price Range: ₹ 8,409 - ₹ 12,647 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN - On The Avenue 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western
Hotel Style:
#7 Business Hotel in Buffalo
#9 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN - On The Avenue staff and other travellers.
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Amherst, New York, United States
over a year ago
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Questions? Get answers from BEST WESTERN - On The Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms.”
 of 5 bubbles thomasmS7740NW, 16 Oct 2016 | Read review
“I could not advise.”
 of 5 bubbles 529shannonk, 25 Jul 2016 | Read review
“Ask for back of hotel for quieter stay”
 of 5 bubbles JazzJacks, 28 Oct 2015 | Read review
“Ask for the new renovated rooms.”
 of 5 bubbles ncmecm, 25 Sep 2015 | Read review
“Our 5th floor room very comfortable and very very quiet.”
 of 5 bubbles 179rhondah, 9 Sep 2015 | Read review
5 of 5