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Lofts on Pearl a Trademark Collection Hotel

Traveller (91)
Room & Suite (60)
Dining (5)
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92 Pearl St, Buffalo, NY 14202-4131 See on map
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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30 Oct31 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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All reviews full kitchen exposed brick two bedroom suite gas fireplace high ceilings loft style back alley brew pub unique hotel bathroom vanity pull out couch long stay aaa baseball walking distance nhl hockey helpful with directions sitting room
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1 - 5 of 209 reviews
Reviewed 1 week ago via mobile

Don't get me wrong, this place is beautiful and the rooms are huge! Very comfortable place. However, the reservation and check in process made it not worth it to come back. When I made the reservation, I made sure to ask that since 3 of...More

Thank Dana L
Response from KristinaP2086, Front Office Manager at Lofts on Pearl a Trademark Collection HotelResponded 5 days ago

Thank you so much for your feedback, we appreciate it! We do apologize for the confusion with the billing and the check in process we do our best to make it simple and easy for all guest to check in but do have strict security...More

Reviewed 3 weeks ago

Blankets for the sofa bed was not acceptable. We gave my brother the sheet from one bed and one from the other. How can a hotel not have this. My sister in law went threw the same thing in her room..crazy

Review collected in partnership with this hotel
Thank lettieross0302
Reviewed 4 weeks ago

Excellent service, great location. The management and staff really go out of their way to make you feel welcome. My go to hotel in Buffalo. A unique, historical building that has been rehabbed with care as not to destroy its originality

Review collected in partnership with this hotel
Thank GlobeTrotting246453
Response from KristinaP2086, Front Office Manager at Lofts on Pearl a Trademark Collection HotelResponded 4 weeks ago

Thank you so much for your feedback, we appreciate it! We hope to see you again soon!

Reviewed 22 August 2018

Terribly rude and unhelpful staff. Depending on who you talk to on the phone prior to your stay you always get a different answer. Many problems with check in. Once we were actually in the room the toilet was clogged. I tried to call the...More

Review collected in partnership with this hotel
Thank orourkekimberly
Reviewed 22 August 2018

Service staff needs work in terms of being helpful. The bathrooms need a serious deep cleaning. There needs to be more clear information regarding parking. They actually ran out of towels at one point which was problematic as well.

Review collected in partnership with this hotel
Thank jessicagD5942PY
Response from Kristina P, Front Office Manager at Lofts on Pearl a Trademark Collection HotelResponded 26 August 2018

Thank you so much for your feedback, we appreciate it! We will make notes of all your feedback and rely it to our housekeeping department. Thank you again.

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Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Price range
US$ 155 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Buffalo
#8 Romantic Hotel in Buffalo
Room types
Kitchenette, Suites, Non-Smoking Rooms
Price range
US$ 155 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Buffalo
#8 Romantic Hotel in Buffalo
Room types
Kitchenette, Suites, Non-Smoking Rooms
Traveller (91)
Room & Suite (60)
Dining (5)
Business Centre & Event Rooms (3)
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Questions & Answers
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24 July 2018|
AnswerShow all 5 answers
Response from bettyworth | Reviewed this property |
13 July 2017|
Response from Audrey N | Reviewed this property |
Both times we stayed there was only one bed in each bedroom. They did have a pull out in living room though.
Room Tips
"A room not facing Pearl Street may be quieter."
14 Jun 2018
Read review
"One bedroom is perfect for a couple and bedroom is separate which i liked because i get up earlier than my..."
2 Jan 2018
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"Request a room w/ a balcony that overlooks the Inner Harbor area."
26 Dec 2017
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"Ask if there’s an event going on. If so and you’re bothered by noise, ask for an upper floor room"
4 Dec 2017
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