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Country Inn & Suites By Carlson, Flagstaff

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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Flagstaff
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720 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Flagstaff
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Showing 704: English reviews
Madison, Wisconsin
Reviewed 2 weeks ago

Room looked ok but was very noisy. Plumbing in other units made more noise then our own. Who ever was in the room above must have been hosting a troupe of flamenco dancers. WiFi didn't work with any device we tried the second night. Desk person said must be my problem because her personal phone was working. Found out in...

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Helpful?
Thank larryfwi
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize that the plumbing and other guests negatively affected this. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

Lochbuie, Colorado, United States
Reviewed 2 weeks ago

We stayed here as a family during spring break. The hotel was just okay, room seemed clean, decent. However the toilet paper and tissue was never replenished. The dining area has very few tables and was extremely crowded in the mornings. If you didn't get there early it was difficult to find a table.

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Helpful?
Thank Alisa J
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Thank you for taking the time to write about your experience. We are sorry to hear that the tissues were not restocked during your stay. I have spoken to our housekeeping team to ensure a similar situation does not reoccur. We appreciate your feedback and hope to see you again should you return to the area.

Aurora, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 20tarag
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

M
Reviewed 3 weeks ago

Receptionist walked off and would not rent us a room. She was rude after talking to male receptionist on the phone that rooms were available. She actually left us standing at the counter as she left and went in the back room and did not return.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jill R
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Thank you for taking the time to complete a review. We are sorry to hear about your incident at the front desk. I will be speaking to our front desk team to review any refusal of service and go over when this might be acceptable and when it is not. Thank you for your feedback.

San Diego, California
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank connieo847
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Scottsdale, Arizona
Reviewed 3 weeks ago via mobile

My last review of this property was done over three years ago and I was one of the first people to stay at the country inn and suites in Flagstaff. It had just switched from a different property and my review was not very complementary. I have stayed here several times since then and each time it was a better...

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Helpful?
Thank jffrei
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you have since enjoyed your stays with us as we continually strive for improvement. We look forward to your next stay.

Pflugerville, Texas
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Adina V
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Batavia, Ohio
Reviewed 4 weeks ago

The WiFi would not work correctly. We spoke to the front desk and the young lady there told us she would reset the router. After we told her it still didn't work she all told us there was nothing more to be done as someone else that had complained now had service. When I told her we would check out...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank tanyabeaumont
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Thank you for taking the time to complete a review for your stay. We are terribly sorry that the internet outage we experienced adversely affected your stay. I apologize for the service by the front desk as we worked as quickly as we could to get the wifi back up and running. We appreciate your feedback so that we may...

Apple Valley, Minnesota
Reviewed 4 weeks ago

We needed a hotel to stay at between Sedona and the Grand Canyon. Country Suites was good choice for us. The rooms were clean and the staff was friendly and helpful. The beds were comfortable and the rooms were quiet. Breakfast in the morning was very good and had more offerings than most. The hotel is located in a good...

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Helpful?
1Thank FritzW18
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time at the hotel while visiting the Grand Canyon and Sedona. We look forward to your next stay.

Reviewed 19 March 2017

We stayed 2 nights on our tour around Arizona. Everything was fine including how quickly and effectively they dealt with a flood above our room when someone didn't fully close the shower curtain for their nice long shower. Enjoyed the breakfast. Location is easy for reaching old town Flagstaff and sites in the area. We were on the side of...

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Helpful?
Thank Jane C
Jordan G, Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the breakfast before getting out to see the sights of Arizona. We look forward to seeing you again!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites Flagstaff! Easy access to the I-40 and the historic Route 66, and just a short drive to local attractions like the Northern Arizona University (NAU), Downtown Flagstaff, or the Arizona Snowbowl makes us a favorite among guests visiting the Flagstaff area. We offer modern and spacious rooms with free WiFi, an indoor heated pool and spa area, and a complimentary hot breakfast with both healthy and scrumptious food choices. In addition to these amenities, we also offer the friendliest service in town, welcoming each and every guest with a warm smile and making sure that they will feel right at home. That is what the Country Inn & Suites Flagstaff is all about, being your home away from home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Flagstaff

Address: 3501 E Lockett Rd, Flagstaff, AZ 86004-4044 (Formerly Hampton Inn Flagstaff)
Region: United States > Arizona > Flagstaff
Price Range: ₹ 8,209 - ₹ 19,780 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Flagstaff 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn
Hotel Style:
#10 Family Hotel in Flagstaff
#13 Romantic Hotel in Flagstaff
#13 Business Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Flagstaff staff and other travellers.
4 questions
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Tucson, Arizona
Glen Carbon, Illinois
over a year ago
Avon, Indiana

See all questions (4)

Questions? Get answers from Country Inn & Suites By Carlson, Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on top floor, that might help.”
larryfwi, 11 Apr 2017 | Read review
“No noise on side facing away from the highway and railway - quiet residential area.”
876JaneC, 19 Mar 2017 | Read review
“Try to get a room on the side of the building away from Lockett Rd.”
mikefF2556WW, 12 Feb 2017 | Read review
“Ask for a room facing the back of the property”
KSFZ_Family, 2 Jan 2017 | Read review
“We were on the 2nd floor; quiet as a mouse!”
Ninkyfaye, 21 Dec 2016 | Read review
5 of 5