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Sonesta ES Suites Flagstaff

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Sonesta ES Suites Flagstaff
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857 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Canton, Georgia
Reviewed 6 days ago NEW

The rooms are large and very well decorated. You have a full kitchen and dining area with a bedroom and den. I would stay there again. Rooms were so cute and had plenty of space for relaxing, dining in and nice for thinking and contemplating what to do in N. Arizona. Flagstaff is great jumping off point for Grand Canyon,...

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Helpful?
Thank j2a2ryan
Flagstaff
Reviewed 2 weeks ago

This hotel is top notch and the staff is very friendly and professional! The General Manager is available for any questions and the front desk staff is the best! The rooms are well kept and the breakfast and snacks are excellent! Best hotel in Flag!!!

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Helpful?
Thank T5244WScharlies
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

The staff here at the Sonesta ES Suites is dedicated to giving you amazing service for your time with us and we hope that we will be able to make another stay just as great on your next trip to visit us again.

Toronto
Reviewed 2 weeks ago

Check in was quick and easy. Many tips and offers of help from both front desk clerks. A brief explanation of things going on in the hotel at the time (a guest social/meet and greet with food, where things were, etc.) WiFi info communicated (free) Room was large and spotless with a fully equipped kitchen (full sized fridge, stove, microwave,dishwasher,...

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Helpful?
Thank travelbugcheri
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We appreciate your wonderful review of your great stay at the Sonesta ES Suites in Flagstaff. We are sure other TripAdvisor users will find your review very helpful. We look forward to having you visit our other great locations across the US and feel free to visit our website at Sonesta.com to find other amazing hotels internationally.

Reviewed 4 weeks ago via mobile

We only stayed two nights at Sonesta but we were very happy with our stay. Only downside was that there was not an elevator to get upstairs so we had to haul our luggage upstairs. Quite a bit of luggage lol. Breakfast was included and very good. Staff was friendly. Room was very clean. Bed was very comfortable. Full kitchen...

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Helpful?
Thank Martha K
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

It is always a pleasure to hear from our guests who were able to take advantage of the package rates with All Star Grand Canyon tours. They are a wonderful tour company that always has guests raving about their trip. Between their terrific tours and our dedication to providing excellent stays it makes for an amazing trip as you well...

Midland, Texas
Reviewed 4 weeks ago

I really liked the converted apartments here. A full kitchen nice large bathroom/makeup area, comfortable beds, edge of town... I think for the price, this was one of the best places I've stayed anywhere. This is NOT the place to stay if you want to walk to downtown venues. This hotel is on the east side of town away from...

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Helpful?
Thank Arlon M
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Thank you for your very complete and helpful review of the Sonesta ES Suites in Flagstaff. We appreciate your recommendations that will help other TripAdvisor users fully enjoy their time with us. We are glad you were able to take advantage of the extended stay discount and we look forward to having you join us again for another vacation.

Boston, Massachusetts
Reviewed 4 weeks ago

I didn’t find the receptionist to be very friendly and welcoming upon check-in. However, the modern room was spacious, clean, quiet, and comfortable. The complimentary breakfast was fairly good as well.

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Helpful?
Thank April S
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Thank you for choosing to stay with us here at the Sonesta ES Suites. We were pleased that most of your stay was enjoyable, but your experience at check in is very concerning for us. We have a very dedicated and friendly staff and we'd like to ensure that every experience is a positive one. Please reach out to me,...

Basingstoke, United Kingdom
Reviewed 4 weeks ago via mobile

Had very little expectations as not familiar with this chain but very pleasantly surprised! Lovely little self contained suite. Bed, bathroom and kitchen/diner facilities were all clean, modern and more than great! There is also a free breakfast which was rather good! Located in a quiet spot yet with easy and close to the Highway, Grand Canyon and local restaurants...

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Helpful?
1Thank Diane R
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

The Sonesta ES Suites is still a young brand in the family of Sonesta hotels having only opened their doors in 2012, but we are dedicated to delivering exactly the kind of terrific stay that you enjoyed during your trip. We make it our goal to exceed our guests' expectations and be surprisingly different. We look forward to seeing you...

Lake Milton, Ohio
Reviewed 4 weeks ago

This place is nice, quiet. The rooms look a little older. Nice large room, kitchen etc. Clean comfortable. people at front desk , helpful and nice. Nice place foe a base while touring the area. Good free breakfast.

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Helpful?
Thank gavlansar
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

Thank you for choosing the Sonesta ES Suites in Flagstaff as your base to explore the wonders of Northern Arizona. It's always a pleasure to see guests enjoy our hotel as a home away from home while they discover all the amazing sights in the area. We hope to see you again soon for another great trip.

Huachuca City, Arizona
Reviewed 4 weeks ago via mobile

I highly recommend this place. Nice looking property, clean spacious rooms with mini kitchens. Breakfast was very tasty I would say a bit above average from other places I've stayed. Felt very comfortable and safe here, the property is just a bit away from town but not horrible. My only complaint is the bathroom toilet area is rather tight.

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Helpful?
1Thank AZTraveler85616
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We are very happy that you are recommending the Sonesta ES Suites to others. It is through word of mouth and great reviews like yours that more and more people are finding out about our hotel. Thank you and we look forward to seeing you again soon.

Humble, Texas
Reviewed 4 weeks ago

Our first night the mattress had a sink hole and did not sleep good, the clock did not work and could not call the front office because the phone did not work. Used my cell phone and they came right away with another clock and phone. Spoke to the front desk the next morning and they changed out the mattress...

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Helpful?
Thank ehitt2009
Collin A, Manager at Sonesta ES Suites Flagstaff, responded to this review

We were very concerned to hear about your issues during the first night of your stay. We appreciate your understanding as we were able to resolve these problems so you could enjoy the rest of your stay and we appreciate you bringing these situations to our attention. We are always trying to improve here at the Sonesta ES Suites in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A Flagstaff, AZ hotel offering studio suites and two bedroom suites featuring a kitchen, living room and free WiFi. Guests can enjoy an outdoor heated pool, fitness center, business center and daily breakfast. ... more   less 

Additional Information about Sonesta ES Suites Flagstaff

Address: 1400 North Country Club Dr, Flagstaff, AZ 86004
Region: United States > Arizona > Flagstaff
Price Range: ₹ 8,848 - ₹ 17,220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Flagstaff 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Residence Inn Flagstaff Hotel Flagstaff
Flagstaff Residence Inn
Hotel Style:
#2 Family Hotel in Flagstaff
#2 Romantic Hotel in Flagstaff
#4 Business Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Flagstaff staff and other travellers.
9 questions
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Questions? Get answers from Sonesta ES Suites Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice views on the north side of the complex outside rooms. Inside rooms have poor views.”
 of 5 bubbles ArlonM, 6 Nov 2016 | Read review
“Check out the bed before using for the night, can save a night of rest.”
 of 5 bubbles ehitt2009, 1 Nov 2016 | Read review
“Ask for one not next to AC unit.”
 of 5 bubbles l0ngk, 30 Sep 2016 | Read review
“Rooms were spacious, cozy and so quiet. ”
 of 5 bubbles 596leslief, 9 Sep 2016 | Read review
“We booked the two room suite and I would highly recommend if you have kids or another couple. ”
 of 5 bubbles craigandkimf, 9 Sep 2016 | Read review
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