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Howard Johnson Inn Flagstaff University West

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328 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Inn Flagstaff University West
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Showing 295: English reviews
Nevada
Reviewed 20 May 2015

Pleasant reception and clean room, however, the bathroom had one small shelf and no counter space for items, the through-the-wall A/C/heater did not heat, and the shortage and dim wattage of lights in the room made reading an impossibility. I had just one oil-filled space heater which was inadequate for the task of heating a guest room on a cold,...

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Helpful?
Thank 766frederickv
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We appreciate your rating of our hotel’s cleanliness and pleasant service, though I do apologize for any inconveniences that you experienced and I hope that your next visit will be even better. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Lakewood, California
Reviewed 12 May 2015

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Thank paulinob543
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Ashby-de-la-Zouch, United Kingdom
Reviewed 6 April 2015 via mobile

We stayed here for one night during our trip to the Grand Canyon & Route 66, road trip. Friendly staff on reception, rooms not great but ok for one nights stay. Breakfast is included with the room price, which was ok. The location is superb for checking out Route 66. The town of Flagstaff is beautiful, with snowy mountains in...

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Helpful?
Thank Simz61
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

We greatly appreciate that you've taken the time to share your rating of our hotel. It is always our goal to be as helpful and accommodating as possible and to treat our guests as we would treat our families. On behalf of our entire staff, we thank you for your business and we hope to see you again when your...

Vancouver, Canada
Reviewed 5 April 2015

Perfect location for our stop between the Grand Canyon and Meteor Crater. Fantastic value - big, clean room with comfortable beds. Good wifi. Breakfast was a little sparse, but it didn't really matter, especially for the fantastic price we got!

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1Thank dandy87
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We're glad you had a great time with us and we look forward to serving you again.

Phoenix, Arizona
Reviewed 26 March 2015

Although the service was good, the bed was the most uncomfortable bed we have ever slept on. You could push down on the mattress with your hands and feel the springs. It was room 119 with one queen bed. We will never stay there again

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Helpful?
Thank Carl M
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Tthank you for choosing our hotel. We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed our service; though I regret to hear that you weren't thoroughly impressed with our bed. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress...

Tupelo
Reviewed 22 March 2015

good place to stay for the night. friendly reception. room clean. not much for breakfast, but for the price a good place to stay when you want a shower and some sleep.

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Thank Richard P
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you were not satisfied with our breakfast. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We hope to serve your next breakfast and that during your next stay, your...

Maricopa, Arizona
Reviewed 14 March 2015

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Thank Nolan S
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Scottsdale, Arizona
Reviewed 12 March 2015

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Thank Jose Carlos S
GMFlagstaff2014, Guest Relations Manager at Howard Johnson Inn Flagstaff University West, responded to this review

Flagstaff, Arizona
Reviewed 17 February 2015 via mobile

We were visiting Flagstaff for a short extended stay and stayed here. Bad mistake. After being here for a week, we wanted to extend our stay a little. When my wife went in to pay, she had a question about the bill and he blew up on her. Calling her a liar, yelling at her, and making a huge show...

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1Thank dannon18
GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

I am sorry for any rudeness or insult that your wife has encountered with your recent stay and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We do appreciate that you've taken the time to bring the matter to our attention. I...

Prescott, Arizona
Reviewed 15 February 2015

The location was great, however we suffered all night with a toilet that was broken and since a plunger was set out, we later assumed that there was a problem with this toilet known before. It totally overshadowed any good points to our stay here

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Thank Blanche B
GMFlagstaff2014, Manager at Howard Johnson Inn Flagstaff University West, responded to this review

I am so sorry to hear about the difficulties that you experienced with the broken toilet, though I’m glad you found our location to be convenient. I assure you that the issue you mentioned regarding the broken toilet and plunger is being investigated and addressed. I hope you will accept our sincerest apologies for these difficulties and we thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and relax with us at The Howard Johnson Inn on Route 66 in Flagstaff, Complimentary Continental Breakfast is included and there is Wireless Internet in ALL Guest Rooms. Our other amenities include- Microwave/Refrigerator in all guest rooms 62 Channel, 25Inch Color TV in all guest rooms Guest Laundry Facility We also have Discount Coupons for local restaurants and we are close to both Historic Downtown Flagstaff and Northern Arizona University, home of the NAU Lumberjacks. In close proximity to the Howard Johnson, there is also skiing and snowboarding at the Arizona Snowbowl. ... more   less 

Additional Information about Howard Johnson Inn Flagstaff University West

Address: 801 W Route 66, Flagstaff, AZ 86001-6262 (Formerly Travel Inn)
Region: United States > Arizona > Flagstaff
Price Range: ₹ 3,618 - ₹ 9,625 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn Flagstaff University West 2*
Number of rooms: 49
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Also Known As:
Travel Hotel Flagstaff
Travel Motel Flagstaff
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Family rooms they have are great and spacious.......”
 of 5 bubbles , 12 Aug 2016 | Read review
“Find somewhere else”
 of 5 bubbles steelraven, 7 Aug 2016 | Read review
“do not choose a room here.”
 of 5 bubbles donaldr703, 4 Aug 2016 | Read review
“I don't think there are any good rooms.”
 of 5 bubbles deenapaul, 30 Jul 2016 | Read review
“will not come back here”
 of 5 bubbles JoVita5866, 15 May 2016 | Read review
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