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Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Free High Speed Internet (WiFi)
Pool
Wheelchair Access
Breakfast included
Outdoor pool
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Family Rooms
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Location
Full view
39Car recommended
Grade: 39 out of 100
34Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
873Reviews
55Photos
0Q+A
48Room tips
Traveller rating
  • 95
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  • 113
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We rented a room on the Hotel Tonight website. When we arrived, we checked in and went to the room. It smelled as if someone had chain smoked in the room for years. After complaining at the front desk, I was handed a can of air freshener. She said that was all she could do si
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Response from Guestrelations2017b, Guest Relations Manager at Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane
Responded 1 week ago
Dear Pamela - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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DO NOT EVER STAY IN THIS HOTEL. they have bed bugs. when trying to get the matter resolved, the management would never be available. Marthena and Teresa tried to assist but nothing came of it. they said they had the room inspected by pest control and didn't find anything ther
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Response from Guestrelations2017b, Guest Relations Manager at Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane
Responded 6 Nov 2018
Dear Brandi - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This was my first time staying at this Howard Johnson. The room was very clean upon arrival and staff was friendly. After the first night when we arrived, our room was not cleaned. The house cleaner made our bed with the same sheets but did it in such a sloppy way that it appeare
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Review collected in partnership with this hotel
Response from Guestrelations2017b, Guest Relations Manager at Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane
Responded 6 Nov 2018
Dear Guest - Thank you for taking the time to complete your review and offer your feedback about your stay. I am deeply regretful that we failed to meet your expectations and that you did not receive the level of excellent service that we strive to provide for all our guests. We will certainly take this opportunity to coach our team on these areas to prevent these issues from occurring going forward. We do hope that you allow us the opportunity to welcome you again and to prove that this was an exception from our normal offerings. Thank you again for your valuable feedback!
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In a nut shell the stay was okay, the room was comfortable and clean. Vehicle parking is really close to the rooms no need to drag your luggage across a large parking lot, the location of the hotel has easy access to restaurants and the freeway
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Review collected in partnership with this hotel
This was the dirtiest, nastiest hotel I ever stayed in.The room was dirty, the carpet was the nastiest carpet I've ever seen in any hotel room, would never recommend this property to anyone.The staff was rude, and acted like we were doing them a favor by staying there.do not stay
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Review collected in partnership with this hotel
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chambre
Mountain view
We liked it! '70's style.
Previous
"Do not stay in room 105- BED BUGS!!!"
"ground floor rooms. there is no elevator."
"Find one near the rear."
"Here's my tip, pick another hotel."
"not quiet, very noisy"
Previous
PRICE RANGE
US$ 44 - US$ 143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson flagstaff i-40 exit 198 e. lucky lane hotel flagstaffflagstaff howard johnson
LOCATION
United StatesArizonaFlagstaff
NUMBER OF ROOMS
70
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