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DoubleTree by Hilton Hotel Flagstaff

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DoubleTree by Hilton Hotel Flagstaff
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1,368 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Flagstaff
See the most recent reviews
Showing 1,306: English reviews
1 review
Reviewed 19 July 2015

The Doubletree in Flagstaff is quiet and well-located for almost anything you're doing in the area. It's near I-40, on Route 66 (but not in a busy section), and an easy hop onto the main street through Flagstaff. It has room service and breakfast, which are not available at many of the Flagstaff places to stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 64richardo
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you!! We couldn't have stated our benefits and amenities better than you just did! We really appreciate the feedback. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2015 via mobile

Room was nice but TV frustrating. "No signal" on many channels listed as available, many with scrambled screens & interface a bad user experience. It didn't seem important until we turned it on expecting an easy experience & it wasn't. To be in such a nice hotel yet have such a simple thing be below par was disappointing.

Helpful?
Thank Valtans
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

We are scrambling to find out what the TV issue is... this is the first we've heard about it! You are correct.. that is VERY frustrating and definitely NOT our standard. We don't want our guests to be disappointed but understand how not having a functional TV would be frustrating. Know that it is not typical and we'll ensure any... More 

Colorado Springs, United States
1 review
Reviewed 17 July 2015

During our two night at this place needed a lot to be desired for the price. The view from our window was like like looking at a construction site while the air-conditioning sounded like a jet plane was landing.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph K
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Please accept our apologies that your stay in July did not meet your expectations. Though we were completing some exterior paint work, any A/C issues could be resolved by our maintenance engineer. We do request that guests let us know if there is anything that would make their stay more comfortable, from addressing mechanical issues to changing rooms (which we... More 

durham, england
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 July 2015

We stayed at this hotel for 2 nights as part of our Route 66 trip. We stayed here in 2012 and were quite disappointed but things have improved. We enjoyed the complimentary glass of bubbly and warm cookie on arrival. The first night we had room service as it had been a long day and we ate breakfast in the... More 

Helpful?
Thank littlemillie
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for once again choosing the DoubleTree by Hilton Flagstaff during your Route 66 trip! We appreciate the feedback and are so pleased you enjoyed your stay (and our recent upgrades!) More 

Simi Valley, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2015

This is a great hotel. Everything looks nice, and the staff is great. The breakfast was top notch! The bed was very cozy as usual. I used my Hilton Honors points and my entire stay including breakfast for my whole family for two days was completely free. I did not pay one cent!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Michael S
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Good for you using your HHonors Points!! What a fun way to spend your vacation. Thank you for choosing DoubleTree by Hilton Flagstaff! More 

Tucson
1 review
Reviewed 13 July 2015

This hotel has the best staff I've encountered at any hotel, anywhere. Accommodating, courteous, helpful and friendly across the board. Breakfast was terrific, room nicely appointed and spotless. Would definitely return.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paul D
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you, Thank you, Thank you. We, as management, think we have the BEST team in Flagstaff... but we LOVE hearing it from our guests!! More 

Phoenix
1 review
Reviewed 13 July 2015

Hotel was under construction, lobby very nice staff friendly. Did not get a chance to use all areas of the hotel. Need to change up the cookies to choc. Chip for many guests have peanut allergies like myself.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mike C
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your feedback. Though our hotel completed all renovations last year... we did install a new roof.. we do apologize if this was an inconvenience (it's obviously never a 'good time'... but we won't have to do it again for quite a while!). Good question regarding the cookie! Surprisingly, we've never been asked about offering a DoubleTree Cookie... More 

Philadelphia, Pennsylvania
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 July 2015

Stayed here for one night during a road trip. When my dad got his "check-in cookie" (which he loves), the gentleman at the front desk saw his excitement and gave us extra cookies for free! The rooms were very clean. We had a delicious breakfast at the restaurant before hitting the road!

Helpful?
1 Thank Megan F
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you! We appreciate you comments! More 

San
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 July 2015 via mobile

I found the rooms to be spacious and comfortable. The hotel has a very good location in Flagstaff, just a short drive to the historic downtown area. The staff was very courteous and helpful throughout our stay. Ample parking throughout the hotel. Sakura, the hotel's Japanese restaurant, has a sushi bar and tepanyaki tables. For breakfast, the hotel offers room... More 

Helpful?
1 Thank Mario P
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you so much for your review. We appreciate all of the feedback, both positive and constructive (both useful in staff training) and hope to see you again on a future visit to Flagstaff. More 

Redding
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 July 2015

We were coming from New Mexico and this was a stopover in Flagstaff. We had never stayed here but were pleasantly surprised by the local, hospitality, and comfort of the room. We arrived and were exhausted from a full day of travel. Although the hotel was busy, we were able to check in quickly. The front desk person was very... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David V
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review

Thank you for your kind feedback! We're so pleased you enjoyed your (brief) stay! Do come back when you can stay longer! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive ( about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package.The hotel has just completed a multi-million dollar renovation and is excited to be a part of the DoubleTree by Hilton family of hotels. Proud to offer the same great services guests have come to expect and love with a variety of upgrades in amenities boasting a new look that is invitingly new and fresh yet comfortable. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Flagstaff

Address: 1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
Region: United States > Arizona > Flagstaff
Price Range: ₹ 7,266 - ₹ 18,027 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, HotelTravel.com, Priceline, HotelsforEveryone, Odigeo, Travelocity and Jetsetter so you can book your DoubleTree by Hilton Hotel Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Flagstaff
Flagstaff Radisson
Hotel Style:
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Flagstaff staff and other travellers.
8 questions
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Nederland, Texas
Sanger, California
Pocahontas, Illinois
Saint Augustine, Florida
3 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room towards the end of the hall are more quiet compared to center rooms”
  • Double check your products -- 2 lotions and no conditioner
 of 5 bubbles TrudieJ407, 20 Nov 2016 | Read review
“Any room Im sure they are all nice and spacious.”
 of 5 bubbles tourist186487, 16 Nov 2016 | Read review
“The south building was very quiet but don't stay there if walking is difficult”
 of 5 bubbles puddning, 12 Nov 2016 | Read review
“Building in the rear is not quite as convenient to lobby and services but it is very quiet”
 of 5 bubbles FormerChicagoGal, 29 Oct 2016 | Read review
“Older and not the quality you expect from Doubletree.”
 of 5 bubbles frankw561, 12 Oct 2016 | Read review
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