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Embassy Suites by Hilton Flagstaff

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1,336 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Flagstaff
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Showing 1,306: English reviews
Brea, California
Reviewed 26 August 2015

We spent two nights at this hotel in one of their 2-bedroom family suites. The beds were comfortable and loved-loved the large screen TV's in each room. The rooms were quiet. The set up gave us lots of privacy and ended up walking out a very satisfied customer. I would stay here again. I just wished they had better foods...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Monica G
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Monica G, Thank you for taking the time to provide feedback about your recent stay. I am thrilled to hear you enjoyed your stay, especially the large screen TV's in our rooms! We are looking to add other food options for our free evening reception in the coming months. We look forward to seeing you again the next time you...

boston, ma
Reviewed 25 August 2015

We checked into the Embassy Suites at the last minute (after seeing the hotel we had originally booked) and we couldn't be more pleased with our decision to do so. The employee working at the front desk and the manager on duty were very friendly and helpful as we were dealing with switching our reservation over. Our room was clean...

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Helpful?
Thank kellyk84
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Kellyk84, Thank you for taking the time to provide feedback about your recent stay. I am so happy to hear you enjoyed your stay, especially our complimentary made-to-order breakfast and free evening reception! I will pass on your compliments to our front desk and our MOD. We look forward to seeing you again the next time your travels take you...

Tucson
Reviewed 24 August 2015

When I booked this room I was under the impression it was for 2 separate bedrooms. When I got to the room it was not, I inquired and checked to ensure I was not being overcharged. Bottom line the hotel was dated but clean, just felt they overcharge for their rooms. But the breakfast and mixer in the evening was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Amelia K
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Amelia K, Thank you for providing feedback about your recent stay. I am happy to hear you enjoyed our complimentary made-to-order breakfast and free evening reception. We are continuously upgrading our property and have plans to upgrade our breakfast area after our summer season. We hope you choose to stay with us again to see the upgrades the next time...

flagstaff, United States
Reviewed 23 August 2015

I would rate this hotel excellent. ( and I have stayed at a few in Flagstaff.) very close to NAU as I was dropping of my grandson ... the staff was very helpful and told us about breakfast and happy hour....breakfast had a lot of choices and Happy hour was fun... by the way the bartender very funny and after...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Renee K
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Renee K, Thank you for providing feedback about your stay. I am so happy to hear you enjoyed your stay and I will pass on your compliments to our staff and your bartender. Good luck to your grandson on a successful school year at NAU and we look forward to seeing you when you come to visit him! Justin Clark...

Rancho Santa Margarita, California
Reviewed 21 August 2015 via mobile

Nice hotel. Very good included breakfast and snacks at night with drinks was also nice to have. I would normally give it a 4, but I gave an extra star due to customer service. Our child forgot cell phone. Font desk worker (Misty) shipped cell phone to us via FedEx. Thanks Misty!!!

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Helpful?
Thank Darryl T
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Darryl T, Thank you for taking the time to provide feedback about your recent stay. I am thrilled to hear you enjoyed your stay, especially the complimentary made-to-order breakfast and free evening reception. I will pass on your compliments to Misty, I am so glad she could get your child's cell phone back to you quickly! We look forward to...

Seal Beach, California
Reviewed 13 August 2015 via mobile

Spent the night with my family and the hotel itself is a bit dated but nice. The comped drinks and snacks in the evening were great and the cooked to order omelets in the morning hit the spot. Hotel staff was friendly and were surprised when I told them we pulled multiple fleas off us in the room! We would...

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Helpful?
1Thank Flint5oh
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Flint5oh, Thank you for taking the time to provide feedback about your recent stay. I am so happy to hear that you enjoyed the complimentary made-to-order breakfast and free evening reception. Thank you for bringing to our attention the bugs in the room so we could take care of that issue. I apologize that you had to deal with that...

Southfield, Michigan
Reviewed 12 August 2015

Comfortable beds, a little tight for 5 people, and it is time for an upgrade. The beds were fresh and the rooms were clean. But the fabric on the couch and chairs was wearing thin. Small but good equipment in the exercise room. Best part was eating outside in the garden near the pool. Got the free drinks and then...

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Helpful?
2Thank Tzvi K
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Tzvi K, Thank you for taking the time to provide feedback about your recent stay. I am happy to hear you enjoyed your stay, especially the free evening reception. I am happy to report that we are continuing with upgrades in the fall, including the breakfast area. We look forward to seeing you again the next time you are in...

San Luis Obispo, California
Reviewed 12 August 2015

The location of this hotel is great; easy access to downtown Flagstaff and the freeways. It was an easy drive to the Grand Canyon. The rooms were spacious and comfortable, and the breakfast exceeded our expectations.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank JEVTodd
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

JEVTodd, Thank you for taking the time to provide feedback about your recent stay. I am so happy to hear you enjoyed your stay, especially our complimentary made-to-order breakfast. We look forward to seeing you again the next time you are in Flagstaff! Justin Clark General Manager

SAINT LOUIS
Reviewed 11 August 2015

We visited as a family en route to the Grand Canyon and were pleased with the property which was clean and well laid out with a friendly staff. The kicker was the cooked to order breakfast which was a real treat.

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Helpful?
2Thank TomAlbus
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

TomAlbus, Thank you for taking the time to provide feedback about your recent stay. I am so thrilled to hear you enjoyed your stay, especially the complimentary made-to-order breakfast and our great staff. We look forward to seeing you again the next time you are in Flagstaff! Justin Clark General Manager

Scottsdale, United States
Reviewed 11 August 2015

Worst customer service I have experience in a long time, very rare for an Embassy Suites. There was an issue with my credit card and I wasn't made aware of the issue until I was sleeping in the room. I was awoken and told about the issue and was kicked out after telling them I only have cash. If I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mike B
ESGM F, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Mike B, Thank you for taking the time to provide feedback about your recent stay. I apologize for the issues you had during your stay with payment for the room. We did reverse the authorization on your debit card, unfortunately it can take a bank 3-5 business days to process the credit.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the gateway of Northern Arizona--Flagstaff and the Embassy Suites Flagstaff. Our All Suite Flagstaff hotel is close to all Northern AZ attractions like the Grand Canyon, Arizona Snowbowl, Lowell Observatory and much more. Enjoy our free cooked to order breakfast and the Evening Reception with complimentary drinks and snacks. ... more   less 

Additional Information about Embassy Suites by Hilton Flagstaff

Address: 706 S Milton Rd, Flagstaff, AZ 86001-6301
Region: United States > Arizona > Flagstaff
Price Range: ₹ 9,209 - ₹ 18,692 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Flagstaff 3.5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Travelocity, Hotels.com and TripOnline SA so you can book your Embassy Suites by Hilton Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Flagstaff Hotel Flagstaff
Flagstaff Embassy Suites
Hotel Style:
#5 Business Hotel in Flagstaff
#7 Romantic Hotel in Flagstaff
#9 Family Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Flagstaff staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the top floor. We had a nice view of the mountains!”
 of 5 bubbles HappytrailsTucsonAZ, 12 Nov 2016 | Read review
“We were overlooking the car park so it was nice and quiet”
 of 5 bubbles elizabethcJ3332XG, 15 Oct 2016 | Read review
“Make sure that you talk to the hotel staff if the room smells smoky/moist/cigary.”
 of 5 bubbles DaShahs, 15 Sep 2016 | Read review
“Not sure you would get one for the price”
 of 5 bubbles KiddyBoy, 30 Aug 2016 | Read review
“upper floor in back”
 of 5 bubbles rogerbowman, 28 Aug 2016 | Read review
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